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Holiday Inn Express Tucson Airport

2.5 of 5
2548 East Medina Road, Tucson, AZ 85706
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Holiday Inn Express Tucson Airport
Ranked #69 of 122 hotels in Tucson
3.5 of 5 stars 33 Reviews
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33 reviews from our community

    Trip type
Traveller rating
    10
    10
    9
    2
    2
Date Rating
Arlington, Texas
Senior Contributor
33 reviews 33 reviews
Reviews in 17 cities Reviews in 17 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 11 May 2012

Had to stay here for a few days due to my wife's business trip. This would not have been our first choice. Staff was friendly, brkfst was decent, workout room scary, pool small, needs landscaping, floors are paper thin. Heard the guy above us clomping around every morning at 5am. Seems to be a place where work crews stay. They... More

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See 4 more reviews by Crashman1000 for Tucson
San Antonio
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 16 April 2012

Relatively new, this hotel had good sized, well appointed rooms. The room had a micro and fridge, tile floor in the bathroom, and a flat-screen TV. Free Internet was nice, but the breakfast was typical middle of the road pre-made omelette/sausage stuff, but there was yogurt, cereal, and a pancake maker as well. The breakfast room was inviting, as was... More

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Seattle
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 April 2012

We checked into the Holiday Inn for one night and we were pleased enough to extend our stay for 2 more nights. Rooms were large enough and clean. Our room was near the elevator, but this was not a problem - never heard it all night. Also, for being near the airport we didn't notice any noise from take-offs. We... More

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Phoenix, Arizona
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 27 March 2012

Just had to comment on my stay here as I read many negative reviews for this property. My daughter participated in an anime convention at this hotel and we had planned to stay here until I read the reviews, so changed to another nearby hotel. But when we got here and saw both in person, I quickly switched back and... More

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See 3 more reviews by mgorel for Tucson
Austin, Texas
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 26 March 2012

On check in the front desk attendant didn't know about the government rate(FED). When is was explained she still incorrectly input the information. The clerk knew nothing of the tax exemption. I showed her the tax exempt doc to which she had a blank stare. She did not input the priority rewards number on my reservation(I am a platinum member).... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Tucson Airport, responded to this review
27 April 2012

Brian P, Thank you for your recent stay, and taking the time to provide feedback. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. It sounds like we fell below your expectations. We take all reviews positive and negative very seriously, and your feedback will help us improve... More

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Senior Reviewer
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Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 10 February 2012 via mobile

I have had way better stays. This HI was older and it showed. The perks were not impressive.  I will not return stay with them but since I have Platinum with Priority Club, I will try getting into the newer Staybridge around the corner. 

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See 3 more reviews by mikepardue for Tucson
Littleton, Colorado, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 27 December 2011
1
person found this review helpful

We stayed here on Christmas and were so pleasantly surprised! The room was super-clean and had a refrigerator and microwave which are so handy when you have small children! The free breakfast was bacon, scrambled eggs, pancakes and a huge selection of cereal, pastry, yogurt etc. Very good customer service and very quiet. I am not sure about all the... More

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San Diego, California
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 26 December 2011 via mobile

This hotel was decent but could've been better. I slept on a sofa mattress while the rest of my party slept on the bed. Couldn't sleep all night. My back was killing me the next morning. Hallways were noisy late at night. Call me picky, but most hotels have flat screen tvs, they still had big box tvs.

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Tucson, Arizona
1 review
1 of 5 stars Reviewed 11 December 2011

I called this hotel just to inquire about the room rate/availability. First off, the lady who answered (I think her name was Tanya) called me 'sir'. I informed her I was a lady, and then she started yelling at me and getting defensive. I asked her not to get worked up and just tell me the rates, but she hung... More

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Seattle, Washington
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 29 November 2011

I am used to having great customer service and this hotel just did not cut it. Not only did the air conditioning quit working as I was getting ready in the AM, I had the experience of working with a very non-customer oriented front desk hotel clerk named "Sandra" who rigidly enforced the HI policy of not allowing an extra... More

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Additional Information about Holiday Inn Express Tucson Airport

  • Holiday Inn Tucson
  • Tucson Holiday Inn
  • Holiday Inn Express Tucson
Address: 2548 East Medina Road, Tucson, AZ 85706
Price range (per night):* 84 AUD - 143 AUD

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Holiday Inn Express Tucson Airport
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