First impressions do matter and this one wasn't good. We just needed a stop over spot to sleep and have breakfast before getting back on the road. I thought everyone offered some kind of breakfast these days, but they didn't.
The front desk person was friendly. The location is poor because it is right by the freeway and railroad tracks...
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The walls are thin. I got a room by the elevator, and you can hear the trains. Clean enough, I guess.
Thank you for taking the time to tell us about your experience at the Tucson North Red Roof. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies.
We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future....
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We came across the border in two vehicles and got separated in the dark. Ashley and Thea were so helpful in helping us "find" each other and settle in for a great stay. We were especially happy with how great they were about our dog, who is part of our family. Thank you both for your help. Karen Ross
I am so glad everyone got reconnected! Thank you for mentioning Ashley and Thea by name, they both really enjoy every furry friend that stays here. We look forward to your next visit when your travels bring you to Tucson.
Dan Slattery
General Manager
i0244@redroof.com
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I stay in tucson once a week on business. Rooms are always clean . Thea at the front desk always gives me the same room. She sees me pull in and by the time i get to the front desk,my room key is waiting for me. I dont even have to tell her about my wake up call. She remembers...
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Thank you very much for your comments! Thea takes pride in knowing the customers and their specific requests. I am glad to hear we make you feel at home!
Dan Slattery
General Manager
(520) 744-8199
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My daughter and I were here for a week. The room was clean and very basic, however, the staff were absolutely wonderful and very accomodating to us. The environmental service gals were exceptionally kind, especially Natasha! We would definitely stay here again.
Charlalynn H,
Thank you very much for taking the time to review our property. I am glad you enjoyed your stay!
Also, thank you for mentioning Natasha. She is our newest team member and it is great for her to be mentioned in her second week.
Once again thank you for your comments and we look forward to your return...
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Stayed four nights on a business trip. Definitely not a resort but a clean room with excellent complimentary Wifi access. Previos posts recommended asking for a quiet room away from the train and highway noise and when requested, I was given a room on the far west end farthest away from the noise. I also had a nice view of...
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Traveling Solo,
Thank you so much for reviewing our property. We especially appreciate the comments from travelers that have reviewed numerous Hotels.
I am very glad you enjoyed the new flat panel Televisions. We are getting a great response from all guests especially with the even bigger Television in the Superior King Rooms.
Once again thank you and we look...
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I am a frequent traveler to Arizona and decided to try Red Roof Inn for the first time. I found the check in staff to be both friendly and helpful and made me feel as if I was a premium guest.
My room was clean and spacious and work station was very good. My internet access was good and I...
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Joseph H,
Thank you very much for your kind words regarding our Inn! I hope you were able to enjoy the new Flat Panel Televisions we installed in March, guests are really enjoying them.
Also thank you for mentioning Laura by name. She will be pleased to hear she received her first mention on Tripadvisor.
We look forward to your...
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There are two Red Roof Inns in Tucson, south and north. I am a regular at the south inn and have been for years. I assumed that the north inn would be at least as clean, but it was not.
After checking in an unpacking it was easy to notice the long-term neglect of this room. I immediately wiped down...
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pgwaring,
Thank you for your comments regarding your recent stay. I am very sorry you did not enjoy your stay at our property.
We have a “Hassle-Free Guarantee” Should you have a concern during your stay, simply contact the front desk and allow us to address it. If we cannot resolve your concern prior to your departure, we don’t expect...
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I think it is a bit unfortunate.... They are obviously trying to do a good job, and I admit that it is good value for the price, but there are still areas for improvement. The desk clerk in the evening was very attentive but the one in the morning refused to ackowledge that I was standing at the counter. While...
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Thank you for your comments regarding your recent stay at the Red Roof Inn Tucson North. Thanks for noticing our commitment to improving our Inn. We do have some great improvements coming this year. I hope you will stop by and see us again next time your travels bring you to Tucson.
Dan Slattery
General Manager
(520) 744-8199
i0244@redroof.com
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This was a holiday to enjoy Tucson and check out the parkinson's gym. This is an economic place to stay and you get what you pay for. Did they vacuum every day, I doubt it. The maids did clean up daily and our towels were always replaced. If you needed something you just had to ask for it. (like a...
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We are very glad you enjoyed your Holiday in Tucson! It was great to see so many visitors from Canada returning to Tucson this year. Next time you can stay longer and take advantage of our great weekly rates!
Dan Slattery
General Manager
(520) 744-8199
i0244@redroof.com
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