Fans of the famous John Cleese British TV comedy series, Fawlty Towers, would probably have felt the same mixture of emotions that I did when having breakfast at Centro, a restaurant at The Westin, Providence, Rhode Island.
The first most of the diners knew there was something unusual going on was when children on a nearby table started squealing. A...
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Nice hotel. Ideally located in town and close to restaurants. Service was good and hotel has a modern feel to it. Valet parking is expensive at $28 per night.
Thank you for submitting a review and comments about your recent stay at the Westin Providence. My name is Mark Brown and as General Manager I appreciate the time you took to let us know how we are doing. I’m glad our team was able to accommodate your requests during your stay. I look forward to your next visit to...
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I was reading some previous reviews - I was surprised by some of the negative comments. Here is my review and objective opinion. This is clean, modern, four star accommodation in a great location. The rooms are of average size with nice fixtures. Beds are very comfortable - plenty of pillows and great bedding with duvets. In the evenings they...
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Thank you for submitting a review and comments about your recent stay at the Westin Providence. My name is Mark Brown and as General Manager I appreciate the time you took to let us know how we are doing. I’m glad our team was able to accommodate your requests during your stay and that you were able to enjoy our...
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My wife and I stayed at the Westin Providence again on a weekend in early May 2012. We stayed in the East tower, 15th. floor, in a corner deluxe room. This is the first time that we had this type of room and it was wonderful. The room had a very comfortable king-size bed, a sitting area, and a huge...
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Reviewed 2 October 2011
Thank you for submitting a review and comments about your recent stay at the Westin Providence. My name is Mark Brown and as General Manager I appreciate the time you took to let us know how we are doing. I’m sorry to hear of the difficulty finding our open lounge at 11 pm. We offer another restaurant, Centro, located on...
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We stayed here for 2 days and thought it was nice, but not great. I had confirmed my reservation twice prior to arrival and there was still problems when we arrived. We had booked & paid for a junior suite, but got a standard room. Back to the lobby & 45 minutes later, finally got to the right room. The...
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Thank you for submitting a review and comments about your recent stay at the Westin Providence. My name is Mark Brown and as General Manager I appreciate the time you took to let us know how we are doing. I agree the pool is an important amenity, unfortunately physical restrictions prevented increasing the size. I apologize as we certainly should...
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The westin is attached to the mall in providence which makes it convenient to go shopping in inclement weather. There are restaurants nearby, and it is close to RISD and Brown University. We had a car, which I would recommend.
They have free internet in the lobby, but charge in the rooms. THe hotel itself is very nice. All the...
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Thank you for submitting a review and comments about your recent stay at the Westin Providence. My name is Mark Brown and as General Manager I appreciate the time you took to let us know how we are doing. I agree the pool is an important amenity, unfortunately physical restrictions prevented increasing the size. I apologize that the vinyl and...
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I came here for a conference. I will admit, the conference accomodations were very nice - the AV always seemed to work, good refreshments, nice conference room. That is where the good stuff ends. Check in was long. Wi-fi is not included, fine - my husband & I each brought a laptop, and you have to purchase wi-fi for EACH...
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Thank you for submitting a review and comments about your recent stay at the Westin Providence. I do apologize for the difficulties you experienced, we certainly should have been able to respond to your requests within a proper time frame. You should only have paid for internet service once per 24 hour period even with two devices utilizing the system...
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The check in process was easy and painless. The front desk staff were friendly and welcoming.
The only blip was, I was charged for internet service which should be free to Gold members. I noticed it before I left and they corrected it. But, something like this really should not happen. Also, the HVAC system in the room was quite...
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Thank you for submitting a review and comments about your recent stay at the Westin Providence. My name is Mark Brown and as General Manager I appreciate the time you took to let us know how we are doing. Thankfully you noticed the internet charge and had it corrected before departure, that should have been caught in advance. We are...
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Wonderful hotel with all of the usual Westin amenities. The room was spacious and very clean. Modern furnishings and bathroom. We traveled with 3 small children that were excited about the pool but it was not impressive and strangely situated in the hotel.
Thank you for submitting a review and comments about your recent stay at the Westin Providence. My name is Mark Brown and as General Manager I appreciate the time you took to let us know how we are doing. I’m glad you enjoyed the room and that your boys coould use the pool. I also wish the pool to be...
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The Westin is in downtown Providence. It is connected to the Rhode Island Convention Center and Providence Place Mall via interior walkways. You can view Waterfire from across the street at Regent Park.
The King room was large with a flat panel t.v. The rooms are clean and the Heavenly Beds provide a comfortable sleep.
I highly recommend the Westin...
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Thank you for submitting a review and comments about your recent stay at the Westin Providence. My name is Mark Brown and as General Manager I appreciate the time you took to let us know how we are doing. I’m glad you were able to take advantage of our location connections and that you were able to view a Waterfire,...
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