We picked this HIE due to it's location close to the Balloon Fiesta Park. We had previously had (what we THOUGHT) was a mediocre experience with a hotel up the street and decided to give this one a try. I won't make that mistake again!
The Good:
Location, Ice machine worked, Fast and easy check out process, Bathroom towels weren't...
More
Desiree L,
Thank you for taking the time to leave a candid review. I assure you bed bugs are not a sanitary issue and IHG takes these concerns seriously. We recommend that our hotels undergo routine preventative procedures to guard against bed bugs. In the event that bed bugs are discovered, we recommend that the hotel's pest control specialists act...
More
This hotel has a convenient location for us, close to I-25 with access to Albuquerque destinations we like, and not far from Rio Rancho where we visit family. On the same lot is a Phillips 66, a convenience store, and a Carl’s Jr. The location is also very close to the Balloon Fiesta grounds.
This is a lower mid-level hotel...
More
What a great hotel! Staff was always helpfull and kind espescially when the roads were closed due to storm. They extended our checkout time at no charge and helped us watch for when the roads reopened. The room-suite was great with lots of space and comfy beds. The breakfast was so good and plentiful. ( Warm cim- rolls) It had...
More
I stay at a lot of Holiday Inn Express hotels, so this ranking is very much relative to the general HIE I have experienced across the country. Overall clean and comfortable. But this HIE is rather quirky compared to the others. Room was very small. Bathroom was not as clean as I would like to see. The TV is rigged...
More
After a long drive through NM. I decided to stay the night in Albq. before leaving town on an early morning flight from the Albq. Airport. The only request I had for the front desk clerk was to please give me a quiet room. He put me on the 2nd floor in the middle of the hotel as he smiled...
More
We stayed on the first floor with the elephant family right above us. STOMP STOMP STOMP.. ARG.
We required a handicap room. For being a newer property, the handicap room is little to be desired. If you are in a walker, you cant reach the AC / Heat controls, the desk or the TV. The tub was coverted to handicap,...
More
I stay at this hotel on a regular basis and it is a good hotel. The beds are comfortable and the rooms are clean. The bathrooms are extremely small but not a deal breaker. The neighborhood is a little bit on the industrial side, but not horrible. It is very close to freeway access. If you need a decent place...
More
The rooms were beautiful and looked recently remodeled. The bed and beddng were really comfortable. but the night front desk clerk, Hunter, saw to our every need. the breakfast gentleman was great too. the hotel was very quiet and we got a good night's rest.
I can't say enough about the location if you are going to the balloon fiesta because it's within walking distance and we were able to watch the launch from our 3rd floor room. BUT, it was the worst nights sleep I have had in a hotel in a long time. The mattresses were lumpy and hard, the pillows to squishy...
More
Unimpressive from the moment I drove up.
I came for an overnight visit with my teenage son. We wanted a hotel in the northern part of town that had free breakfast.
Every time the AC came on, it woke me up.
Breakfast doesn't start until 6:30, but our day (NM Jeep Tours, which was AWESOME!) started at 6:00, so we...
More
If you own or manage Holiday Inn Express - Balloon Fiesta Park, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
85 Reviews
