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All 145 Albuquerque hotels »

MCM Elegante Hotel

3.0 of 5
2020 Menaul Boulevard NE, Albuquerque, NM 87107 (Formerly Holiday Inn Mountain View)
Hotel amenities
MCM Elegante Hotel
Ranked #52 of 145 hotels in Albuquerque
3.5 of 5 stars 135 Reviews
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135 reviews from our community

    Trip type
Traveller rating
    27
    36
    19
    31
    22
Date Rating
Phoenix, Arizona
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 12 May 2012

For the rate and because most in my group traveling on business were also at this hotel are the reasons I stayed. It was for a couple of nights and the rooms looked average and the service was friendly. I was able to handle my own things to bring to my room so I can't tell if the bell service... More

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Adam Saavedra, Front Office Manager at MCM Elegante Hotel, responded to this review
23 May 2012

Thank you for taking time to post a review regarding your recent stay with us. I am very happy you enjoyed our breakfast so much it definitely gives a great start to the day. However I am sorry you did not get a room with a refrigerator and microwave. We our currently under renovation and approximately 75% of the room... More

Albuquerque, New Mexico
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 7 May 2012

I was really excited about staying at this hotel, I loved the building setup, and the little grassy dog area in the back for my pooch. But I was appaled by the lack of customer service. I carried my own luggage in as bellmen sat at the bench outside and smoked cigarettes, when I stumbled carrying in the last piece... More

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See 5 more reviews by Lisa V for Albuquerque
Adam Saavedra, Front Office Manager at MCM Elegante Hotel, responded to this review
17 May 2012

Thank you for taking time to post a review regarding your recent stay with us. I am truly sorry we failed to meet your expectations during your stay with us. I apologize for our staff not offering assistance with you luggage. It is a standard for our Front Desk to offer this service and this issue will be used as... More

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Los Angeles, CA
Senior Contributor
30 reviews 30 reviews
Reviews in 25 cities Reviews in 25 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 5 May 2012

Albuquerque is a city with a wide range of hotel options, from high end to budget, the MCM Elegante tends toward the lower end and is just average in every respect. Not dirty, but not the cleanest place I've stayed either. Location is iffy, and you're going to have to get into your car if you really want to see... More

Was this review helpful? Yes
Adam Saavedra, Front Office Manager at MCM Elegante Hotel, responded to this review
17 May 2012

Thank you for taking time to post a review regarding your recent stay with us. I am happy to hear you enjoyed our complimentary breakfast. I am sorry you felt we were just and average hotel. We do strive to make all our guests feel like the MCM is a home away from home. We are in the process of... More

Albuquerque, New Mexico
1 review
4 of 5 stars Reviewed 1 May 2012

We made our reservations well in advance and upon check-in we had no problems at all. The front deck personnel was very friendly and made our transition as smoothly a possible. We stayed in the what they call the "King Tower's" and this is the newer section of their older building and we stayed at the top floor and the... More

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Adam Saavedra, Front Office Manager at MCM Elegante Hotel, responded to this review
10 May 2012

Thank you for taking time to post a review regarding your recent stay with us! I am very happy that you enjoyed your stay. I am sorry about the tree in front of your window and I will follow up with the F&B Manager regardng the music in the Lounge. More

Cincinnati, Ohio
Senior Contributor
35 reviews 35 reviews
Reviews in 21 cities Reviews in 21 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 23 April 2012

This hotel was undergoing renovations during our stay. The hallways look a little shabby, and the rooms vary in quality. On our way to Santa Fe our was fine. The shower was great, bed was very comfy. We stayed there again a week later in a different room and we missed the refrigerator that came with the first room, the... More

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Adam Saavedra, Front Office Manager at MCM Elegante Hotel, responded to this review
10 May 2012

Thank you for taking time to post a review regarding your recent stay with us! I am happy that the first room you stayed in was fine but I do apologize that you had issues with the second room. You are correct that most likely you may have received a room that was not renovated. At this time were are... More

Eugene OR
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 23 April 2012

The hotel is dated and it shows. The rooms had thin towels, drooping bed skirts, old wallpaper and unattractive and unusable balconies. A remodel is in progress. The hotel might be nice once that is finished. On the positive side, the made-to-order omelette at breakfast was excellent and the two drink tickets for a happy hour drink were appreciated. The... More

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Adam Saavedra, Front Office Manager at MCM Elegante Hotel, responded to this review
26 April 2012

Thank you for taking time to post a review regarding your recent stay with us. First I want to apologize for the room which sounds like it was not up to par. The information has been passed on to Housekeeping and Engineering to use as a training tool and to look out for items of this nature. If you have... More

El Paso, TX
Senior Contributor
37 reviews 37 reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 April 2012

We had a two room suite and it was HUGE. It was nice to have lots of room for the four of us. We were in a room right across from the elevator, so it was rather noisy. The bed was so comfortable and having the kitchenette made life easier with the kids. The pool was lovely and the complimentary... More

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See 4 more reviews by Fernhart for Albuquerque
Graham, Texas
1 review
5 of 5 stars Reviewed 27 March 2012

The MCM Elegante in Albuquerque was an existing property in need of updating when purchased a couple of years ago by the current owners who have turned "Chicken Salad" into "Prime Rib". Having traveled to Albuquerque on business for 40 years, I quit staying at this property a number of years ago as it became run down and univiting in... More

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Adam Saavedra, Front Office Manager at MCM Elegante Hotel, responded to this review
29 March 2012

Thank you for taking time to post a review regarding your recent stay with us Mr. McNatt. We are very excited that our efforts to provide a better product and service have been noticed. We will continue to renovate and make updates to property every month and continue our guests service training daily to ensure we are providing and memorable... More

Vail, Arizona, United States
1 review
5 of 5 stars Reviewed 24 March 2012

I really enjoyed this hotel. One of the best places I've ever stayed at. It was extremely clean, the staff was very generous and helpful, the rooms had everything I needed and liked in a room, the shower heads make you never want to get out of the shower because they are so nice, the bed is so comfortable I... More

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Adam Saavedra, Front Office Manager at MCM Elegante Hotel, responded to this review
10 April 2012

Thank you for taking time to post a review regardign your recent stay with us. We are very happy that you thouroughly enjoyed your stay with us and look forward to your return. More

Edmond, Oklahoma
1 review
2 of 5 stars Reviewed 23 March 2012

The pictures on their website must have been taken with a polaroid or airbrushed! The entire property was uncared for and filthy. There was broken and beaten up furniture. We had to put a sheet over the soft before we felt safe sitting on it. The shower water fluctuates, without warning, from extremely hot to cold. There were no ice... More

Was this review helpful? Yes
Adam Saavedra, Front Office Manager at MCM Elegante Hotel, responded to this review
29 March 2012

Thank you for taking time to post a review regarding your recent stay with us. First I want to apologize for your stay not meeting your expectations. I would love for you to contact me at the hotel at your convenience regarding your stay so I can find out the room number to make sure my Engineering Department and Housekeeping... More

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Additional Information about MCM Elegante Hotel

  • Mcm Elegante Albuquerque
  • Hotel Mcm Elegante
Address: 2020 Menaul Boulevard NE, Albuquerque, NM 87107 (Formerly Holiday Inn Mountain View)
Price range (per night):* 85 AUD - 139 AUD

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MCM Elegante Hotel
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