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Microtel Inn and Suites Albuquerque West

2.0 of 5
9910 Avalon Rd NW, Albuquerque, NM 87121
Hotel amenities
Microtel Inn and Suites Albuquerque West
Ranked #76 of 145 hotels in Albuquerque
3.5 of 5 stars 17 Reviews
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17 reviews from our community

    Trip type
Traveller rating
    2
    2
    8
    3
    2
Date Rating
Virginia City, Nevada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 May 2012
1
person found this review helpful

I needed a comfortable room for a three month stay for my work. This was the best value in town. A room with a good size refrigerator and micro wave at an affordable price. Easy access to the highway and a 24 hour nearby restaurant to boot. Morning breakfast downstairs and always a courteous 24 hour staff person on duty.... More

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See 2 more reviews by james c for Albuquerque
Lakeside, California, United States
1 review
3 of 5 stars Reviewed 24 March 2012

Things started 3 weeks before my daughter and I arrived at our PREPAID-NONREFUNDABLE hoetel room. My daughter got kidney stones, and I need to cancell plans. Jeremy at the hotel was very nice and caring to my problems. He also was able to get me a refund on my room , Thanks so much Jeremy. Ok so this same trip,... More

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Jeremy Douglas, Front Desk Supervisor at Microtel Inn and Suites Albuquerque West, responded to this review
27 March 2012

First off, let me say that we are very glad we could accommodate your sister, despite the personal emergency that kept you from traveling out, yourself. Your whole family has been a pleasure to work with, and we deeply appreciate your patience and understanding during such a frustrating ordeal. If I may, I wish to clarify to our readers that... More

Hemet, California
1 review
5 of 5 stars Reviewed 19 March 2012

Extremely courteous, interested to deal with my problems and even got a phone call in the room asking me if is anything more they can do for me! Supper recommended!

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Jeremy Douglas, Front Desk Supervisor at Microtel Inn and Suites Albuquerque West, responded to this review
20 March 2012

We are very pleased to hear that our team efforts at improving customer service and overall guest satisfaction paid off for your stay! My personal role in the teamwork is a relatively-recent addition, and the crew was already very close-knit, helpful, and outgoing from the onset. However, we feel there is always room to improve, so your confirmation of our... More

Casper, Wyoming
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 17 February 2012

Clean, friendly and quite a value at around $60 for the two of us. Dont expect a gourmet breakfast, and it is distant from both town and shopping/restaraunts (Dennys and fast food next door); but on the whole I would highly recommend this for those "traveling through." While located across the street form truck stop and next door to truck-wash... More

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Jeremy Douglas, Front Desk Supervisor at Microtel Inn and Suites Albuquerque West, responded to this review
21 February 2012

Thanks for the feedback! We're so glad your experience was a pleasant one. Our breakfast is considered a "deluxe continental" and –within this category—we strive to offer a wide variety of items. Besides hot waffles, we currently stock: bagels, muffins, several varieties of Danish, cold and hot cereal, mini-donuts, and wheat toast. Fresh fruit is available, and varies by season.... More

Dallas, Texas
2 reviews
2 of 5 stars Reviewed 25 October 2011

Next to very noisy truck stop and XXX Adult Video! Shady characters nearby carrying signs & asking for handouts!

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Clovis, New Mexico
Contributor
18 reviews 18 reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 11 October 2011

We stayed at this property for the Balloon Fiesta. It was booked at the last minute when there were few options left around. For the price (which we expected to be higher because of the Fiesta) it was acceptable. It was exactly what we expected. The room was clean, comfortable, had a fridge, and there was a decent view of... More

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Amarillo, Texas
1 review
2 of 5 stars Reviewed 7 October 2011

Since my stay was during the Balloon Festival, there was a 50% mark-up on the room. Including tax, I paid $96.00 for one night. My first concern was seeing an adult video store in front of the hotel. Checking in was easy and the staff friendly but, the elevator was hot and smelly. The towels in the room smelled like... More

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1 review
4 of 5 stars Reviewed 4 August 2011

Be sure to ASK for the soft bed. I have stayed here twice and Loved the bed most of all. They are clean rooms. TV is kind of in the wrong place to watch except from in bed. There is a Denny's right across the street, truck stop with low price gas. It is just blocks from Interstate. Hallway looks... More

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San Antonio, Texas
Senior Contributor
26 reviews 26 reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 1 August 2011

From the outside things don't look so bad. The elevator looked awfully dirty, then it moved. I thought we were going to fall every floor. Then the room, needs paint, oxyclean and bleach. Very limited channels on t.v. and to boot the maid service was in the hallway with the vacuum going. I WILL LEARN FROM MY MISTAKES!!!

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Cottage Grove, MN
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 2 November 2010

The staff were friendly and all. Hotel needs some more work; new carpeting (hallways are worn) and a new elevator. The host stated that the city approved the elevator even thou when it came down from another floor, to the first (or main) floor, it went down hard. I suggest the city to recheck the elevator. Other than that it... More

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Additional Information about Microtel Inn and Suites Albuquerque West

  • Microtel Albuquerque
  • Albuquerque Microtel
Address: 9910 Avalon Rd NW, Albuquerque, NM 87121
Price range (per night):* 51 AUD - 72 AUD

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Microtel Inn and Suites Albuquerque West
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