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Extended Stay America - Macon - North

2.5 of 5
3980 Riverside Drive, Macon, GA 31210 (Formerly Extended Stay Deluxe)
Hotel amenities
Extended Stay America - Macon - North
Ranked #24 of 65 hotels in Macon
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20 reviews from our community

    Trip type
Traveller rating
    11
    4
    1
    2
    2
Date Rating
Orlando, Florida
1 review
5 of 5 stars Reviewed 29 March 2013

If you are looking for a great, pet friendly hotel in Macon, GA, The Extended Stay America (Formerly Extended Stay Deluxe) Hotel, on North Riverside Drive just off Interstate 75 is a wonderful choice. The hotel manager Joyce and her friendly staff make staying here a total delight. You will receive FIVE STAR service from the minute you enter the... More

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B-town
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 March 2013

Have stayed here for 9 months and have had the most helpful & friendly experience. Thanks Vera, Mrs Joyce, Vikkie, Joyce, Linda, Janie, Brian, Jerri Jennifer, Melissa & David. Everyone was so helpful & friendly. Great place to stay will recommend & will come back. Thanks for the great stay.

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Manager-AAL, Manager at Extended Stay America - Macon - North, responded to this review
18 March 2013

Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to... More

Lumpkin, Georgia
1 review
5 of 5 stars Reviewed 4 March 2013

am came to macon to extended stay america for my wedding weekend had a nice time there nice clean room kitchen also bathroom also wonderful staff the next time am there i will be staying again also i like to thanks mrs.vicky for the nice things she help me with booking there at extended stay ....

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Manager-AAL, Manager at Extended Stay America - Macon - North, responded to this review
6 March 2013

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to... More

Cincinnati, Ohio
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 25 January 2013

Great room and staff. Nice Cheddar restaurant next door. Elevator. Free continental breakfast. Spacious room. Very clean and quiet property. Hardwood floors. Great value. Will stay there again very soon.

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See 2 more reviews by Patty H for Macon
Manager-AAL, Manager at Extended Stay America - Macon - North, responded to this review
28 January 2013

Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to... More

Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 January 2013

My stay was pleasant. The staff was nice. My initial room was non-smoking but apparently a previous guest didn't honor that fact. I was moved to another room without any issues. My only complaint is that whenever someone cooked on the stove top in a room on your end of the hallway, you could smell it.

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Manager-AAL, Manager at Extended Stay America - Macon - North, responded to this review
2 January 2013

Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to... More

Rockford, Illinois
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 December 2012 via mobile

The neighborhood around the hotel is very nice anything you could possibly want is within walking distance. the hotel is exterior is very clean cut brick nice place. The staff in the hotel very nice the rooms were huge for the price I never got a room that big for that price. 1 small flaw in the bathroom with something... More

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Manager-AAL, Manager at Extended Stay America - Macon - North, responded to this review
7 December 2012

"Thank you so very much for your glowing review of Extended Stay Deluxe Macon - North. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family,... More

Hope, Arkansas
Contributor
14 reviews 14 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 12 November 2012

We "won" this place on Hotwire. What a huge mistake! We walked in and were immediately overwhelmed with perfume smell as an attempt to cover up cigarette smoke, and the manager received two calls from guests wanting to change rooms before he could even talk to us. Once we got checked in and to our room, we understood why. It... More

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Manager-AAL, Manager at Extended Stay America - Macon - North, responded to this review
19 November 2012

"I recently received a copy of your review of the Extended Stay Deluxe Macon - North. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. We know that our guests have multiple hotel choices, which is why our... More

Greensboro, North Carolina
1 review
5 of 5 stars Reviewed 15 October 2012

Based on some of the reviews, I didn't expect much more than just a shower and a pillow for my short stay . Boy was I surprised. My room was EXTREMELY clean (thanks to staff member Joyce), comfortable and quiet. To top it all off, I paid less than half the nightly rate my colleagues were paying at hotels just... More

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Manager-AAL, Manager at Extended Stay America - Macon - North, responded to this review
16 October 2012

"It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay Deluxe Macon - North. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 29 September 2012 via mobile

The overall exterior of the hotel looks very modern and new. However, this is very misleading to its customers, the interior is very old and outdated. The non-smoking rooms smell very much like smoke. The beds are very uncomfortable, the comforters have cigarette burns in them. The bath towels had pubic hair in them. The couches were horribly stained and... More

Was this review helpful? Yes 1
Manager-AAL, Manager at Extended Stay America - Macon - North, responded to this review
1 October 2012

"I recently received a copy of your review of the Extended Stay Deluxe Macon - North. Our company prides itself on excellent guest service, so it was gratifying to read your feedback about our staff. I would like to give you my most heartfelt apology regarding the part of your stay that was not satisfactory. The problem of pests is... More

Louisville, Kentucky
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 5 July 2012

The rooms were big with a seperate kitchen area. But everything in room looked to be at least 20 years old. Including the sheets and blankets. There were holes in them. The tv was old fashioned. You might as well forget about the fold out couch bed. We pull it out and there was a huge black stain underneath on... More

Was this review helpful? Yes 1
ChristopherTM, Manager at Extended Stay America - Macon - North, responded to this review
19 July 2012

I recently received a copy of your review of the Extended Stay Deluxe Macon - North. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. In response to your comments about the air conditioning unit, we have inspected... More

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Additional Information about Extended Stay America - Macon - North

Address: 3980 Riverside Drive, Macon, GA 31210 (Formerly Extended Stay Deluxe)
Region: United States > Georgia > Macon
Amenities:
Fitness Centre Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 65 hotels in Macon
Price range (per night): 55 AUD - 66 AUD
Hotel Class:2.5 star (2.5*)
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Extended Stay, Expedia, Orbitz, Venere, Tingo, Priceline and Hotwire so you can book your Extended Stay America - Macon - North reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

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Extended Stay America - Macon - North
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