I booked this hotel before we left for our trip to Disney even though some of the reviews were bad on this site. The reviews picked up after 2011 with the new management so i decided to try it. Next time I will pay more and stay somewhere else. The hotel was fine and the staff was excellent but the...
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lve stayed before...after reading some reveiws,l thought l had the wrong hotel(as in poor reviews)this hotel is easy to find...the rooms are biggish,mine had no fridge or microwave ,but l was only there one night,,,,but you could get them,the room as before was clean,,,a little worn...but nothing bad.....the water was hot.....the bed was real comfy...although right next to the i95...
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Reviewed 15 May 2011
Thank you for taking time to share your experience at the Red Roof Inn Macon. Our entire team is happy that you enjoyed your stay. As you mentioned we are very easy to find, as we are conveniently located off interstate I-75 at exit 169. We strive to provide a clean, comfortable room & excellent customer service at a Great...
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We chose Red Roof because they are pet friendly, and this property had an advertised "2 room king suite" for about $60. Our other pet friendly go-to (La Quinta, next door) didn't have that type of room available, and the price here inticed us?
The front desk woman was efficient, sweet and got us checked in quickly. Thus ended any...
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I apologize for the impression you were left with at our location here in Macon. We cannot strive to be pet friendly and forget about our guests needs as well. I am pleased to hear that your experience checking in was a positive one and while we feel we offer a nice place for a nice price we do need...
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Like some other reviewers, our stay at this Red Roof was en route to Florida and we only needed the basics: a nights rest before getting back on the road again. We booked this hotel from my mobile device as we approached Macon and check-in / key-in-hand was instantaneous upon arrival. The furnishings in the room were dated, but nothing...
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Thank you for taking the time out of your busy schedule to post a review about our property. Our property is located off Interstate I-75 which is very convienent for travelers headed to or from Florida. We are an economy hotel which provides great service at a great rate. As you mentioned you booked on your mobile phone which is...
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We stop here a couple of times a year. The room we got recently really needed to be updated. Mold in the bathroom, wrinkled carpeting and the room corners were not exactly clean. The TV remote was 'sticky' where the channels didn't always change when you pressed the button, and that was the second one we got.
They always have...
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Thank you for taking the time to post a review. Please accept my sincerest apologies that your room was not satisfactory. The issues you mentioned during your stay were noted and corrected. Trust me this is not the norm and once again I sincerely apologize. I ask that during your next trip to the Macon area you give us another...
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I have been staying at this hotel since July of 2011. I work in a local hospital and the location is very convenient to all of the hospitals in Macon, Georgia. The staff here are extremely helpful and my most experience has been with Mr. Mark Trivedi. He has always greeted my with a smile even at 1 o'clock in...
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Thank you for taking the time and posting a wonderful review on our property. We are happy that you have chosen our location as your home away from home during your overnight stays here in Macon while you are working. I am extremely delighted that Mark is providing you excellent service during the early morning hours. We certainly appreciate your...
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We have stayed here before and are always pleased by the great customer service. This time Lashonda really was extremely friendly and helpful. There was a problem with the television in our room and she immediately changed our room for us. My grandson was with me on this trip and she made his day by paying attention to him. The...
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Thank you for taking the time out of your schedule to write a review. Here at the Red Roof Inn Macon we strive diligently to provide excellent customer service. I am delighted that Lashonda was able to make you and your grandson's stay an enjoyable one during your recent visit. We are in the process of upgrading some of our...
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Hotel is old, but clean. Front desk assistant Lashonda was the best! Always had a smile, and always had an answer. She is what made my stay enjoyable. Only complaint is - no decent coffee!! A person needs a decent cup of coffee to get their day going. Seems like they could provide that!
Thank you for taking the time to post a review. I am delighted that once again Lashonda was able to provide excellent customer service, and you had an enjoyable stay. I appreciate you choosing the Red Roof Inn Macon during your recent visit and I apologize about the coffee. We do provide fresh, hot coffee 24 hours a day and...
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This stay was much improved over my first stay. This time there was very friendly staff at the front desk. Lashonda was really great. When we got here, the hotel was having a lot of technical dificulties, do to construction. Every hotel and restaurant in the area was having issues. Lashonda was friendly and helpful the entire stay. The room...
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Dear Melinda,
Thank you for choosing the Red Roof Inn Macon once again, and I appreciate your wonderful comments about Lashonda. I am always thrilled to hear positive feedback and I will be sure to share your comments with Lashonda and the entire team. The area did experience an outage and I am glad we were able to make your...
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'm always pleased with Red Roof Inn because of their excellent value for the price. Spacious, quiet rooms, and courteous service. Lashonda, the hotel clerk, was very friendly and helpful.
Thank you for taking the time to share your experience at the Red Roof Inn Macon. I am delighted that you are pleased with our Inn. We do provide an excellent value for a reasonable price and our rooms are always quiet, clean and comfortable. Lashonda and the entire team will provide you with courteous and friendly service. We are...
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