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All 3 Pacific Palms hotels »

Pacific Palms Resort

2 Lakeside Crescent, Pacific Palms, New South Wales 2428, Australia
Hotel amenities
4.0 of 5 stars 16 Reviews
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16 reviews from our community

    Trip type
Traveller rating
    5
    6
    2
    2
    1
Date Rating
simplyjewelry
Maitland, Australia
Senior Reviewer
7 reviews
6 helpful votes
4 of 5 stars Reviewed 13 October 2011
1
person found this review helpful

We recently stayed for a week (as a timeshare exchange). The resort is getting a little dated but on the whole well looked after. The staff were all friendly. My problem was with the facilities. I was not informed when booking the exchange, nor when checking in, that the indoor spa, sauna and gym were no longer available (actually ripped... More

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family017
Hervey Bay, Australia
2 reviews
5 of 5 stars Reviewed 13 May 2011

We have just returned from 2 weeks stay over the very busy Easter period and had an absolutely wonderful time. The children's program was fantastic and the heated pool and spa was just great - made swimming in Autumn a pleasure. The staff at this resort were fantastic and made us feel extremely welcome throughout the whole week - nothing... More

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Blance26
Sydney, Australia
2 reviews
1 helpful vote
2 of 5 stars Reviewed 17 January 2011
1
person found this review helpful

the resort is a little dated but the surrounds are great. Would be so much better if the management realised that they are in hospitality and not some control camp, the manager is quite rude and the least thing seems to be a problem with her.We decided to leave a day early and loaded our vehicle, we left some items... More

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CJS1963
Sacramento, California
1 review
5 of 5 stars Reviewed 20 December 2010

My husband, myself and our son stayed at Pacific Palms Resort and had a wonderful experience. Nick and Susan were very friendly and willing to help us find any attraction that we wanted to visit. Nick told us where to go find kanagaroos in the wild. Coomba has kangaroos laying in the front yards of family homes as if they... More

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n8bear
Lichfield UK
Senior Reviewer
6 reviews
4 of 5 stars Reviewed 2 December 2010

Had a great time, good pool, fitness room and great position. Found the management friendly and helpful and very accomadating. Great spot to tour from and only 20 mins from good little seaside town Forster Tuncurry or twin towns in reality. Used laundry room and pool during our stay, Villa little dated but quite comfortable and good shower. Like the... More

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family017
Hervey Bay, Australia
2 reviews
5 of 5 stars Reviewed 26 November 2010

This is our 3rd stay at this resort and we travel from QLD every year to do so. After reading some of the previous comments it is so clear that these guests obviously had a problem before arriving. Nick & Susan and the whole staff are just wonderful and go out of thier way to provide a tranquill relaxing atmosphere... More

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liana64
Newcastle, Australia
1 review
4 of 5 stars Reviewed 23 November 2010

Took my daughter and 3 of her friends for her 16th birthday had a great stay the girls loved it. Was a bit worried after reading some of the reviews however we had no problem management were great ,units were very comfy and resort facilities were great. Tip dont believe everything you read we cant wait to go back. More

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fijimad
Sydney, Australia
Reviewer
3 reviews
4 of 5 stars Reviewed 22 November 2010

The resort has been recently refurbished and our two bedroom cottage was immaculate and much nicer than we had expected. Full kitchen with microwave and all the tools and utensils you need but no oven. The cottage is equiped for six people. It is a time share (we went courtesy of a friend) so, for most people, it's like going... More

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snuggles012345
Anderson Island, Washington
1 review
5 of 5 stars Reviewed 17 October 2010

Nick and Susan made our trip to Australia a wonderful event for us. Our villa had everything that would need, dishes, towels,etc. The location was great with so many things near by to see. The staff were friendly and helpful. We did some traveling on our own and some with Nick, which turned out to be very fun. I would... More

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Torchi
Grand Rapids, Michigan
Senior Reviewer
6 reviews
6 helpful votes
3 of 5 stars Reviewed 13 October 2010
1
person found this review helpful

PPR started out as a nightmare. We arrived about 9:30PM only to learn that this was after hours and the office was closed. We could see an envelope with our name on it in a lockbox but did not have the code. We made several attempts to call the number for assistance only to be hung up on several times.... More

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