This hotel dates back to 1869 and underneath the fresh mint green paint the old style remains. The interior decoration is beautiful, with colorful tiles in the staircases. The speed of the Internet connection in the lobby and the quality of the TV reception was a somewhat awkward reminder that you are in a hotel with roots in an era... More

Good hotel. Right in the middle of Cienfuegos so sights/bars are around the hotel. Nice big pool and we stayed in a large suite which was delightful. Teatro Terry and the Benny More club are right next to it too. Punta Gorda is a short taxi ride away.

When we alighted from the Transatur bus that took us in to Cienfuegos, we headed straight for the tour office to book our outgoing bus trip to Trinidad, seeing as I had not pre-arranged that before. Locating the tour office was easy as it was on a street just off the main square and Hotel la Union was also just... More

It's a pitty maintenance is so poor since thisis a nice hotel. Rooms are spacious and look nice. Big bathroom with good shower. Window in ourbathroom was rotten! Also roomdoor did not close well. Breakfast is very good as is the pool. Be aware of streetnoise almost anywhere in the hotel. Perfectly situated in the city centre. You might consider... More

One night stay.Room allocated was large but aircon was not functionig so we asked to be moved which was no problem.Minibar fridge not plugged in and tiled floor appeared unclean and stained.Bed was however fine as was ensuite.Restaurant-average cuban type buffet for lunch and breakfast. Nice outdoor pool for a hotel in town centre .Pool and surround clean and tidy... More

We found this location to be a comfortable and clean one. The food was average but tasty, and the pool for us was a delight. On a busy tour, it was nice to sit by the pool and even be refreshed by swimming in it. Our group gathered in the bar area for relaxation and conversation. The neighborhood is safe... More

The building and location are excellent for visiting the key places in Cienfuegos. The swimming pool looked lovely, but it was too cool to enjoy. Pillows were very hard. Food in restaurant was nothing special at all meals. Rooftop bar was very nice.

Afet landing in SantaClara and a very quick customs process we took a taxi to Cienfuegos. our first taste of Cuban hospitallity really set the tone for our two week trip the best word i can think of is "FANTASTIC". The hotel is very very well looked after, clean and the staff wonderful, our lack of learning any Spanish was... More

Located right in the centre of town with pedestrian mall around the corner and lots of shops. The hotel rooms were huge and well appointed with lovely furniture. Bathrooms also very nice. The pool was a bit chilly. Would definitely recommend even though the service was not great. Note that check in time is 4.00 p.m. And check out midday,... More