First impressions are so important and the first impression for this stay likely means I won't come back. That's unfortunate because the hotel is nice, convenient, clean and everyone else is wonderful. When I was checking in at dusk after a LONG day of driving, the young man behind the counter let me stand there without even making eye contact... More

There was snow in the drive-up and parking lot so it was a little treacherous, but the facility was nice. Breakfast was good, bed comfortable. When we went to check out EARLY, the young man at the desk was not trained for checkout and had to call the manager. Set us back a few minutes but not too bad. Would... More

After talking to other travelers, the consensus was the Best Western 4 Presidents Lodge was the best place to stay in Keystone. The lobby well decorated and comfortable. The common areas are modern and clean. The kids especially enjoyed the pool and Jacuzzi. The room was large.....a big plus and had a mini refrigerator and microwave...again a big plus. The... More

I enjoyed my stay. Went in my room, very nice and put toghter. The gentleman at the front desk was very kind, answered every question I had. Every time I came down he would ask how things are. Love the indoor pool. Breakfast bar was very good liked the choices of food. The hotel was very clean. I would stay... More

The positive in this review is the front end young man was very professional and tried his very best to accommodate to a hotel that was less then functional. Check in was fine although no luggage carrier available (someone had it upstairs I was told), walking into my room appeared lovely. Nice king bed, very spacious. I set my stuff... More

Located at top of Keystone it is away from main part of town and hubbub. Bed was great, lobby lodge type decor. Indoor pool and jacuzzi. Breakfast was usual chain fare. Wifi worked. Only a few miles to Rushmore and Crazy Horse Memorial. Criticism water was so salty could not drink it. Guessing the water softener was broken. Elevator not... More

Nestled in the Black Hill's region, this hotel was convenient to all the beautiful attractions - Mt. Rushmore (about 10 minutes away), Crazy Horse (25 min.) and the lovely town of Keystone, which was a few minutes down the road. Our elevator was out of service when we arrived and they gave us a nice discount on our room price.... More

After checking a few of the other hotels in the Keystone area and finding the rates to be extremely high for off-season travel we decided to check out the Best Western. We were not disappointed. The rate was fantastic compared to the other hotels in the area. The accomodations were what I would expect from a Best Western. Clean rooms,... More

This Best Western is exactly 2 miles from congested downtown Keystone, a good area to avoid during peak visitation periods. Keystone is a ticky-tacky, price-inflated tourist trap that makes Gatlinburg, TN look good. Despite being 11 years old, the hotel remains remarkably bright, fresh, and clean. Large indoor pool. Above average continental breakfast with warm entrees is provided. All in... More