I went to the Embassy Suites ijn COllege Park on 4700 South Port Road and to be honest it is a very nice hotel but staff leaves a lot to be desired!!I checked in on May 11, for a gathering to celebrate my boyfriend birthday. Upon arrival we checked into our one bedrom smoking room that still reeked of smoked... More

My adventure at this hotel started at the airport waiting for the shuttle. I did not wait long but another guy started complaining that he stayed here before and the shuttle was always late. He complained enough that the Hampton Inn shuttle took us to the hotel. No biggie to me as I was in no hurry. Check in staff... More

Overnight at hotel Sunday 3/25. Retired to bedroom area and began to hear airplane flight arrival/departure noises. Realized we were on the side of hotel facing airport. Called front desk, mentioned Diamond Hilton member, and was way too tired to change rooms. Said they would make some accommodation. Checked out early, maybe 4:30am, front desk not aware of the complaint.... More

Reserved two rooms months in advance. Called twice to confirm that the front desk could see both rooms. Arrived with a group of 9, to find that they only had 1 room. So they sold us another room. Returned home to find that they charged us for 3 rooms. What a poor experience. They refunded the 3rd charge, that never... More

The Embassy Suites, airport hotel has no competition in the whole of Georgia. I say this because my wife and I are very critical, with the hopes of making things better, but this hotel, in our views, has no fault, visible to our naked eyes. The staff are great friendly people, the valet attendants are effective and friendly, the housekeepers... More

My first time in Atlanta and one of the largest Airports. The Airport shuttle runs every 20 minutes arriving and leaving Hotel. The Hotel staff are the stars of this hotel. Friendly, helpful and always there to help. The breakfast is plentiful and omelets made to order and included in price. The managers evening happy hour was a welcome surprise.... More

This hotel worked out great for us. It was close to the airport and we were able to leave our car in Embassy Suites' parking lot rather than try to take it to one of the long term parking options. I believe the cost for this was $8/day which was cheaper than other lots. We took the courtesy shuttle to... More

Very friendly staff! Rooms clean, nice hot breakfast included. Very close to airport - about 5 minutes. Printer did not work for printing my boarding pass.

Prepaid on Hotwire for my family to check in driving north from FL in the middle of the night. Check in staffer made us wait 15 minutes while she printed statements and then after walking a long way, going up 3 floors and walking again we got to our room. The key didn't work and then I realized the door... More