We found this hotel to be a fine property, up to date, courteous staff, and decent rooms. The shuttle van (Bobby) took and picked us up from The Cheesecake Factory.
- Doubletree Hotel Atlanta Buckhead
- Doubletree Atlanta
- Atlanta Doubletree

We found this hotel to be a fine property, up to date, courteous staff, and decent rooms. The shuttle van (Bobby) took and picked us up from The Cheesecake Factory.
I stayed at the hotel about 3 weeks ago. I had to call twice between 2-3AM because of extreme noise. They put me on hold. Noise violation happened again the second night. I asked to speak with the manager but she was not availble at the moment. I left my number. she never called me. I called her two days...
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Please accept my sincere apology for the noise problems you experienced at our hotel. This is not acceptable and should have been taken care of at that time. We will make changes with our security department to make sure this does not happen again. Please come back and visit us again so that we can show you the improvements that...
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Very obliging staff,especially Dexter and Zufan. Nothing too much trouble. Comfortable beds. Television in room needs updating Shuttle bus convenient to get to nearby restaurants Within easy walking of shopping mall and station Bar food good Cookies yummy !!!!
Thank you for staying with us and for your positive comments. I will relay your message to the rest of the staff, and especially to Dexter and Zufan. They will be thrilled.
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Stayed at this hotel for a work conference/training. The furnishings are outdated and the room service is just ok. The restaurant in the hotel is about average. On the plus side, it's clean and within walking distance to many food options.
Thank you for sending in a review of our hotel and for staying with us recently. We appreciate your business. We are pleased that you found our hotel clean and that you liked our location. We are presently making plans to renovate the hotel in the near future. We will also work with the food and beverage staff to improve...
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One the day of checkout I went get the car from the parking deck and could not get out. I use my parking card that I received from the front desk upon paying 20 dollars for self parking. When I tried to exit the deck the machine would not accept my cards and it would not work for two other...
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My sincerest apologies to you and your family regarding the problems you experienced in the parking garage. We are getting in touch with the company that runs the garage so we can work with them to make sure this issue is resolved and other guests do not experience a similar problem. As far as the other issues noted, I do...
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In the heart of the shopping, restaurants and bars of Buckhead the location is good. This is a comfortable hotel that needs some refreshing but otherwise is OK. The room was average. You could see where the wallpaper was pieced together (from cut outs) around the towel rods in the bathroom - kinda tacky. Also, the tv was old and...
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Thank you for your review of our hotel. I'm glad that you liked our location, our front desk staff and the beds. To let you know, we are planning a renovation of the hotel in the coming months which will upgrade the rooms, the televisions, and the television stations. Please come back again soon -- we appreciate your business.
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Was in Buckhead for two days so stayed one night at the Hampton and the other at the Doubletree.
Checked in around 1am and went to bed shortly afterwards. Got up around 6am. Still sleepy and a bit hung over. Turned on the shower and waited and waited for the water to get warm. Nope. Stayed cold. Nothing better to...
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Thank you for letting us know about the problems that you encountered at our hotel. By you taking the time to do this, it gives us a chance to take corrective action. I will have our engineering department check the hot water situation in the hotel and we will make sure to have proper coverage at the front desk in...
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There was no one at the desk when we arrived. When someone did come around, they weren't very willing to assist us with instructions for parking or items available. They barely explained the outrageous cost of parking and turns out, didn't even explain which of the many garage we were supposed to park in. So we ended up having to...
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Thank you for taking the time to send us your review of our hotel. It appears that we let you down in many areas. I apologize for these deficiencies. We will take corrective action in these departments to ensure that future guests are treated better.
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WARNING! Add $20.00 to the room rate if you drive and park here!
There is no hotel or free parking of any kind anywhere - you have to walk across the street (in the rain) to a parking garage owned by one of the ATL parking cartels.
Note to business travellers - If you're HHonors you're out of luck, all...
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Thank you for your review and I am sorry that we did not meet your expectations. I am pleased that you found our staff to be nice and friendly. We are in the process of planning a renovation to the property which will take place in the very near future and which will update the hotel and the televisions. We...
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This was the first time I stayed here, and I will stay here again. I was in the Buckhead area for training, and I opted to stay here because they had a much better rate than the hotel where my training was located (although the $ savings would get eaten up if you opt for parking or internet access). The...
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Thank you for sending in a review of our hotel. We appreciate that you want to stay with us again and we hope to see you in the near future. I apologize for the problems that you encountered. I will get with the appropriate staff involved and correct these situations.
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