Our experience with customer service at the Sheraton Atlanta is the perfect example of why my husband and I are loyal Starwoods (Sheraton, Westin, etc) customers. We had some questions about our reservation, and Genevieve, the reservations manager, went above and beyond to assist us. I so appreciate the personal attention she provided. We will certainly visit the Sheraton for... More

We stayed here in May 2013 for a quick romantic getaway. I received a good rate from Priceline for a "Four Star" hotel (paid $85 per night for a room that is regularly $169 per night, stayed 2 nights). Upon check-in, we were informed of the $22 per day parking fee. So that added an additional $44 to the price... More

My husband and I spent the evening in Atlanta for the Fleetwood Mac concert. The Sheraton staff was friendly and professional. Our room was first class, clean and comfortable. The location wasn't the best but was 2 blocks from Marta. We will definitely return and highly recommend this hotel to our friends.

Great location, great staff, great rooms! The pool is like something out of a movie, absolutely beautiful . We had a great staff member help us with out with our TONS of luggage and the hotel even helped us move into a bigger room at no cost . The hotel is in a great central location to many restaurants and... More

We had a great experience at the Sheraton, downtown Atlanta GA We have nothing but the best to say about the location and Staff - everything was wonderful. The lobby staff smiles and greets even it's 2AM in the morning. The Hotel is near to everything. 7 blocks from Georgia Aquarium/Happiness (Coke) Factory and downtown activities. Do check out Fandangles... More

My business trip took me to Atlanta in January 2013, so I decided to take my family. Although the staff was very nice, the hotel was not. The first room we checked into had a "funky" smell. We were immediately transferred to another room. The rooms were in dire need of a makeover, to say the least. There was a... More

We chose the Sheraton for two reasons: 1) It was in our price range and 2) It was close to the sites we wanted to see. Easy to find off the highway. I worked with Harold at check-in and he was fantastic. I mentioned that I was there for our 15th wedding anniversary and he immediately started to upgrade us.... More

the lobby was nice and updated the rooms were not.the door to the bathroom looks like a barn door and is very hard to move. at night there were prostitutes and pimps across the street. the first room we had the bathroom was dirty. they did give us a different room after we reported it, but the lady at the... More

I recently stayed here at this particular Sheraton and I must say I am very pleased with the leek of service that I reviewed from this place! I actually didn't have a reservation upon arriving but after driving around for almost 2hrs trying to find a hotel last minute and for a reasonable price I stumbled upon this Sheraton located... More