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Sheraton Gateway Hotel Atlanta Airport

3.5 of 5
1900 Sullivan Road, Atlanta, GA 30337
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Sheraton Gateway Hotel Atlanta Airport
Ranked #89 of 194 hotels in Atlanta
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351 reviews from our community

Traveller rating
    100
    128
    69
    36
    18
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Families
47
 
Couples
45
 
Solo
71
 
Business
159
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
warne, nc
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 18 May 2013 NEW

We stayed at the Sheraton on Friday 5/3. We live north of Atlanta and use this hotel as a 'park and fly' for our vacations. Pros:The property itself is nice, the room is comfortable, employees were all very friendly. The hotel is easy to get to off 85 and their airport shuttle is prompt. Ruby Tuesday's is right out of... More

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Dallas, Texas
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW

Overnighted between business outings. Good club room but the computer was down and internet access not so good. Breakfast and evening happy hour good but just average when compared to other club rooms. Nice pool, easy parking, in and out, nice gift upon check-in. Restaurant needs a little pick-up. More like a bar scene than a true restaurant. Very friendly... More

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dedo48, Director of Front Office at Sheraton Gateway Hotel Atlanta Airport, responded to this review
14 May 2013

Dear thegarageguy; Thank you for taking the time to share your recent experience with us. We are truly delighted by the kind words you have extended to our hotel and our team. I will share your feedback regarding the parking with our parking manager and will look more deeply into this area. We sincerely appreciate your feedback and do look... More

Colorado
Top Contributor
79 reviews 79 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 10 May 2013

The Sheraton Gateway is very, very near the Atlanta airport. It's a business-class, 3- or 4-star hotel with positives and negatives. First, the positives. I received a very spacious and clean room with upscale, modern décor on the Club Floor. Although the hotel is very near one of the busiest airports in the world, the room was very quiet with... More

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dedo48, Director of Front Office at Sheraton Gateway Hotel Atlanta Airport, responded to this review
14 May 2013

Dear ColoradoDoc; Thank you for taking the time to share your recent experience with us. We are truly humbled by the kind words you have afforded our hotel. Words cannot express how deeply sorry we are to learn that there were areas of opportunity that may have derogated from your confidence in our brand. Rest assured knowing that we will... More

Vancouver
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 3 May 2013

This hotel is perfect to accommodate lost souls that missed their flight connection as it is located near the Airport. I landed in Atlanta GA, late that night, and thanks to the cuts in Federal fundings, flights were late... In any case, after 10 pm, I didn't expect to find a first class restaurant near the airport, but at least,... More

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dedo48, Director of Front Office at Sheraton Gateway Hotel Atlanta Airport, responded to this review
4 May 2013

Dear JeanMichel, Thank you for your feedback. We sincerely appreciate your taking the time to share your recent experience with us. After reading your feedback, we are truly disappointed to learn that your restaurant experience did not represent our Brand. I will without a doubt share your feedback with our restaurant team, this will ensure all measures are implemented, administered... More

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Tallulah Falls, Georgia
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2 of 5 stars Reviewed 21 April 2013

Wireless Internet access costs extra. Guests have to pay for parking (not made clear on website). Other *less* expensive airport hotels include these amenities in the price of the room. Room coffee maker did not work. Continental breakfast not included with room (a staple for most travel hotels)... admittedly we left before 6am so there may have been a breakfast... More

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dedo48, Director of Front Office at Sheraton Gateway Hotel Atlanta Airport, responded to this review
1 May 2013

Dear knowbd, Thank you for taking the time to share your recent experience with us. Rest assured knowing that I have shared your feedback with the appropriate department. My fundamental goal and objective is to ensure all available resources are utilized to avert future occurrence of your concerns and ultimately secure your loyalty to our brand. We sincerely apologize for... More

Rancho Cucamonga, California
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 13 April 2013

The hotel staff was very friendly and helpful. The lobby area is like most upscale hotels, spacious, lots of marble and all of the amenities you need. They provide a shuttle to and from the airport which is very convenient and stress free. The room was very comfortable and the bed was very comfortable with great pillows.The only real drawback... More

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dedo48, Director of Front Office at Sheraton Gateway Hotel Atlanta Airport, responded to this review
19 April 2013

Dear Louis015, Thank you for taking the time to share your recent experience with us. We are truly delighted by the extraordinary recognition you have afforded our hotel and its associates. We are honored to have provided you with exceptional services and do look forward to your next visit. Best regards, Dedo F. Dixon Director of Front Office More

Memphis, Tennessee
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 11 April 2013

The is a nice hotel and located really close to the airport. I just think in 2013 it is crazy to charge $6.95 for 30 minutes of internet. Motel 6, Super 8 and most motel advertise free WIFI. $14.95 for 24 hours of wifi is a little out of date.

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dedo48, Director of Front Office at Sheraton Gateway Hotel Atlanta Airport, responded to this review
19 April 2013

Dear J L W, Thank you for taking the time to share your recent experience with us. We are truly saddened to have learnt that we did not exceed your expectations. Words cannot express how deeply sorry we are. Rest assured knowing that I have shared your feedback regarding the internet with the appropriate depart and we will do all... More

Toronto, Canada
Top Contributor
81 reviews 81 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 9 April 2013

Watch for thin walls at this location, else all good. Chatty neighbors at 1 am really wanted to party long an hard. Comfortable beds, good business center support and easy access to airport makes the difference.

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See 5 more reviews by Eric B for Atlanta
dedo48, Director of Front Office at Sheraton Gateway Hotel Atlanta Airport, responded to this review
19 April 2013

Dear EricB Thank you for taking the time to share your recent experience with us. We sincerely appreciate the accolades you have afforded our hotel and its associates. Rest assured knowing that I have shared your feedback regarding the noise complaint with the appropriate party and we will do all that is necessary to regain your confidence. We are honored... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 8 April 2013

We had a great time. My daughter had her bday sleepover and rooms allowed us enough space for a bunch of cheerleaders. It was very convenient to downtown but far enough from all the city noise. I couldn't really hear the airport either. That was an extra plus Nice stay

Was this review helpful? Yes
See 2 more reviews by built2vaca for Atlanta
dedo48, Director of Front Office at Sheraton Gateway Hotel Atlanta Airport, responded to this review
19 April 2013

Dear built2vaca Thank you for taking the time to share your recent experience with us. We are truly grateful for the recognition you have afforded our hotel and your mentioning of our speedy check in. We are humbled to have provided you with exceptional services as we look forward to welcoming you back real soon. Best regards, Dedo F. Dixon... More

Yalaha, Florida
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 8 April 2013

My recent stay during a convention on Easter Weekend was good. Value (for the convention) is fantastic. We get a reduced room rate with a mandatory one night deposit for the 4 day weekend that all guests are there. The rooms are nice and open and the beds are comfortable. The bathrooms need a little work. It's very uncomfortable to... More

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dedo48, Director of Front Office at Sheraton Gateway Hotel Atlanta Airport, responded to this review
19 April 2013

Dear Becca_T_1234, Thank you for taking the time to share your recent experience with us. We are truly saddened to have learnt that we did not exceed your expectations. We will without a doubt revisit the areas you have mention to ensure close attention is paid to these areas of opportunity. We are delighted to learn that you will visit... More

 
 
 
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Additional Information about Sheraton Gateway Hotel Atlanta Airport

Also Known As:
Sheraton Atlanta
Atlanta Sheraton
Address: 1900 Sullivan Road, Atlanta, GA 30337
Phone Number:
Region: United States > Georgia > Atlanta
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#73 Business Hotels in Atlanta
Price range (per night): $85 - $173
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Sheraton Gateway Hotel Atlanta Airport is situated 0.5 mi from Hartsfield-Jackson Atlanta Airport, near Georgia International Convention Center. We're minutes from downtown Atlanta's attractions. ... more   less 
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Sheraton Gateway Hotel Atlanta Airport
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