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All 194 Atlanta hotels

BEST WESTERN PLUS Atlanta Airport-East

2.5 of 5
301 North Central Avenue, Atlanta, GA 30354-1601
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Ranked #96 of 194 hotels in Atlanta
Most recent review
5 of 5 stars Reviewed 12 June 2013
BCdynamics99 Kansas City, Missouri
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191 reviews from our community

    Trip type
Traveller rating
    59
    62
    43
    15
    12
Date Rating
Kansas City, Missouri
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 June 2013

Thank you for your hospitality. My name is Basil Obasi, Kansas City, MO 64110 I came to the hotel after midnight on 06/10/2013 and left the hotel after 9pm same day. My next flight was scheduled to take off by 11.07pm also the same day. Thank you to Jamie - She is a beautiful woman with a beautiful heart. She... More

Was this review helpful? Yes 1
Coldwater
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 9 June 2013

I have stayed at this hotel many times since writing my first review. I stand by my initial impression of this hotel. It is a quality place to stay if you are in the area. I have always had perfectly clean rooms, and the staff is excellent. I was finally able to spend some qaulity time in their pool. It... More

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Spartanburg, South Carolina, United States
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 June 2013

We have stayed here 3 times now. And will stay here again. Rating it 5 stars because of Value, ease of access, and amenities. There really isn't anything bad I can say about this place. It seems and feels up to date and is right next door to IHOP and McDonalds. There is also a Home Cooking restaurant that I've... More

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KIN
Top Contributor
53 reviews 53 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 June 2013

This Best Western Plus is a gem, tucked away in Hapeville: just 15-18 minutes from the airport. It is very well kept. The staff: reception, management, maintenance are all very friendly and courteous. Rooms are very clean, all equipped with a refrigerator and microwave oven with views of the city available. There is a great southern restaurant on site (you... More

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Chicago
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 20 May 2013

After driving afor many hours on our way to Florida, we stopped at this hotel and it wa a pleasant surprise. Rooms and hotel were very cleaned and you could find better staffing at the front desk, from the supervisor on down, excellent customer service and wonderful to talk too.

Was this review helpful? Yes 1
Anjna D, Manager at BEST WESTERN PLUS Atlanta Airport-East, responded to this review
22 May 2013

Thank you for nice review. We are glad we gave you a pleasant surprise. We appreciate your feedback for us and the future guests. Our Front Desk staff is also happy and motivated with your comments. Thank you for your patronage and hope you will stay with us again soon. More

Palmetto, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 May 2013

After not traveling for some time, I had the pleasure of staying again in Atlanta. Everything was terrific as it was last time I came. I had some great southern cooking in Delaine's. This staff is the best yet. It's good to stay in a friendly place. Thanks all for the warm welcome!

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Anjna D, Manager at BEST WESTERN PLUS Atlanta Airport-East, responded to this review
22 May 2013

Thank you for your wonderful review. We appreciate your warm comments about the hotel and staff and Delaine's restaurant which is conveniently located on the premises. It's good to have you back at the hotel as always and hope to see you soon! More

Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 7 May 2013

Usually when I rate something average it is just middle of the road. In this case it is because the combination of pluses and minuses average out. While the driveway is easy to miss, the location is convenient. This is a 10 story, well maintained high rise property right off the interstate, but the neighborhood is just ok. Katie at... More

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Anjna D, Manager at BEST WESTERN PLUS Atlanta Airport-East, responded to this review
22 May 2013

Thank you for your honest review. We appreciate the information you provided us and the future guests. We have shared your comments with our staff and steps have been taken to provide promt service. Thank you for your patronage and hope you will stay with us again soon. We will do everything we can to make your stay as comfortable... More

Fayetteville, North Carolina
1 review
1 of 5 stars Reviewed 29 April 2013

- Location is terrible. - Took me 15 mins to find the entrance apparently it shared with IHop entrance. - Noise is unbearable as its in front of the freeway, close to the airport so basically you hear planes flying, and guess what! It is right in front of a commercial train station so you are listening to TRAINS all... More

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Delaine D, General Manager at BEST WESTERN PLUS Atlanta Airport-East, responded to this review
6 May 2013

On behalf of myself and the whole management team at this Best Western we can not apologize enough! We do get the airport noise like all airport hotels do and the train runs through the city of Hapeville couple of times a day , but unfortunately we can't do anything about it. All the rooms on the backside of the... More

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Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 22 April 2013

Hotel entrance not cleaned. Trash all over parking lot and in the door entrance. Trash can by sliding entrance door full and had trash hanging out of it. The lady at check in act as if she didnt want to be there. She didnt have her name tag on so you didnt know her name. She gave me eye contact... More

Was this review helpful? Yes 1
See 2 more reviews by ms2gud04 for Atlanta
Delaine D, General Manager at BEST WESTERN PLUS Atlanta Airport-East, responded to this review
29 April 2013

A big apology to you for all the problems you incurred during your recent stay with us. All your issues have been discussed with the manager of each department and immediate changes were made. I know you are a regular guest and have given us great reviews in the past. I hope on your return visit we can once again... More

Loomis, United States
1 review
2 of 5 stars Reviewed 21 April 2013

Hotel was provided by Delta after missing a connection due to a technical fault. Rooms have poor sound insulation - and the hotel is at the end of a runway. Bathroom had a major flood from the toilet. Despite the facilities list, there is no restaurant except for breakfast. There is an adjacent IHop and Delaine's Place grill, but give... More

Review collected in partnership with Hilton Garden Inn

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Anjna D, Manager at BEST WESTERN PLUS Atlanta Airport-East, responded to this review
22 May 2013

Thank you for taking the time to review your stay. We are disappointed you did not enjoy your stay at our hotel. We have reviewed your comments with staff and Delaine's restaurant Manager and appropriate actions will be implemented to make our guests stay more comfortable. Thank you for staying with us and hope you will give us another chance... More

 
 
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Additional Information about BEST WESTERN PLUS Atlanta Airport-East

Also Known As:
Best Western Plus Atlanta Airport East Hotel
Best Western Plus Atlanta Airport East Hotel Atlanta
Best Western Atlanta
Best Western Hapeville
Atlanta Best Western
Address: 301 North Central Avenue, Atlanta, GA 30354-1601
Phone Number:
Region: United States > Georgia > Atlanta
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#46 Family Hotels in Atlanta
Price range (per night): $86 - $116
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
BEST WESTERN PLUS Atlanta Airport East ... more   less 
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