This was my first and last stay at a W hotel. I recognize the design and appeal and appreciate hip, but not at the expense of impractical design and uncomfortable furniture and service that needs improvement. This hotel is dark and lighting is ridiculous. It is gloomy and unwelcoming unlike the Lowes Hotel nearby which is also modern and hip.... More

We reserved this hotel as guest of a wedding package so I did not know what to expect. I must say the hotel far exceeded our expectations. The staff was very friendly,helpful and attentive. We asked for a shower cap, it was delivered within minutes. The desk staff offered suggestions and travel tips to make our stay comfortable. The hotel... More

Nice, clean decent size room (especially compared to the NYC W hotels). Staff were very helpful and attentive. Great location in midtown. I had breakfast at spice market which was good. The only surprise for me was how dead the bar scene was for Friday night happy hour and even later that night. I am used to the NYC w... More

Spent four days here hold up in my room to do research writing. Hotel is European Chic...techno music in lobby and hotel...modern furniture and decore. Everyone goes out of their way to be of assistance --even offering cold bottles of water and apples to incoming guests. Rooms were Chic and large with every amenity imaginable...free in-room wi-fi, i-pod stand, DVD... More

The rooms were nice, but oddly set up. Staff was hesitant about helping, as if a request for towels and toilet paper were suspicious. Location is not easily found if you aren't familiar with the area. Good luck finding parking (unless you want to give up your firstborn and use the garage).

We met three other couples here for a visit and to see sites in Atlanta. the Lobby or "Living Room" was a great place to meet with plenty of room to sit and talk, plus a excellent cocktails. the reception desk staff were extremely helpful as well as all the other staff. everyone went out of their way to make... More

We stayed two nights for the Dogwood Festival. We walked to the festival and to restaurants. It was colder than we anticipated so we asked the front desk where we could buy sweaters or sweatshirts. She was most helpful in directing us. The ice machine on our floor did not work so a call for service brought an immediate delivery... More

I´ve stayed in this hotel twice now and felt a review was in order. Initial impressions count and there is a ¨wow¨factor when you walk in. Projections on the walls, video graphics and funky music add to the feeling of being somewhere trendy. The staff are really friendly and approachable and happy to chat away. It´s a lovely area, very... More

I only ask three things of a hotel...comfortable bed, clean bathroom...and a functioning internet. The internet not only was dysfunctional, but kept bringing up an entry screen that made it look like it was working! After a half-hour of frustrating time-wasting effort, I called the IT support. They did not understand what was happening either. Then, spontaneously the internet started... More