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Candlewood Suites - Richmond

2.0 of 5
4301 Commerce Road, Richmond, VA 23234
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Candlewood Suites - Richmond
Ranked #45 of 85 hotels in Richmond
3.5 of 5 stars 18 Reviews
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18 reviews from our community

    Trip type
Traveller rating
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Date Rating
Camp Hill, Pennsylvania
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 8 April 2012
2
people found this review helpful

Had a great stay Saturday night. We are traveling home from Key West and this is our second Candlewood in the past two days. Walked in without a reservation and was assisted with a friendly and helpful gentlemen at the front desk. He offered dinner suggestions when asked and arranged a taxi there. The room was comfortable and a good... More

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Navia Gulley, Director of Sales at Candlewood Suites - Richmond, responded to this review
10 April 2012

John K, we appreciate you taking the time to review and recommend us on this forum. I am elated to hear that you had a positive experience at our property. Our front desk staff is always available to assist during your stay, so I'm glad that you enlisted their help. Thank you for pointing out that while we're very convenient... More

Morgantown, West Virginia
Contributor
11 reviews 11 reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 April 2012

This hotel was run-down and in an equally run-down area of Richmond. It sits 5 miles south of the city out in the middle of nowhere, adjacent to a Philip Morris plant. I had to drive at least two miles to find a grocery store. Your food options will consist of a Subway, McDonalds, and a sports bar nearby. It... More

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Director Sales, Director of Sales at Candlewood Suites - Richmond, responded to this review
9 April 2012

Thank you, MorgantownPhil for taking the time to review your recent stay at our property. I am sorry to hear that you did not enjoy your time spent here. We have been making various improvements to the hotel, so I'm not sure why you described our hotel as run-down. We've updated our lobby, our Candlewood Cupboard, and added 32" flat... More

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Salem, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 November 2011
1
person found this review helpful

Candlewood Suites on Commercer was a wonderful place. There was a full kitchen with all untensils, comfortable bed, good size TV, LARGE bathroom with handicapped facilities. Good weekly rates staring at $50.00. A little on the pricey side for one day, $122'ish....but for the week the prices are much better. We only needed one day and we wanted two beds... More

Was this review helpful? Yes
Director Sales, Director of Sales at Candlewood Suites - Richmond, responded to this review
9 April 2012

Ricki M, Thank you so much for the glowing and comprehensive review of our property. We strive to make sure every experience is as good as the one you had with us. It starts with providing the amenities you mentioned in your review and is rounded out by the sincerity of our staff. Thank you for pointing out that we... More

Richmond, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 October 2011
1
person found this review helpful

I have been traveling to Richmond on business from Atlanta for 19 months. Out of those, I've lived at this Candlewood for 13 of them. The staff is always friendly and willing to help out. The rooms are very clean, and the facilities are great.

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Philadelphia, PA
Contributor
17 reviews 17 reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 16 August 2011
2
people found this review helpful

We stayed here as the half way point during a road trip to Charleston, SC. The location was great - right off 95. The room overall was clean and comfortable. It had a small desk/chairs, kitchenette, and the bathroom was a good size. The air conditioning system is pretty noisy and turns on and off frequently. We used the fitness... More

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Havre de Grace, Maryland, USA
Senior Contributor
25 reviews 25 reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 10 August 2011
2
people found this review helpful

I often stay at this property when traveling in the area. The rooms are always clean, the price reasonable, and I like having a kitchenette if needed. My only complaint is noise associated with rooms close to the exercise & laundry facilities. As people come and go you can easily hear them in the hall. Other than that minor issue,... More

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Voorhees, New Jersey
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 8 June 2011
2
people found this review helpful

I travel extensively for my business and I have been doing so for 25 years. And I can say without a doubt the Candlewood Suite in Richmond is one of my favorite places to stay when I'm on the road. It has easy access to Interstate 95 with just a few minutes drive from shopping to historical sites. The rooms... More

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Dave Fitzgerald, General Manager at Candlewood Suites - Richmond, responded to this review
10 June 2011

We appreciate your feedback about your experiences here at the property. I will pass your kind words to our team here at the hotel. They will be excited to hear your encouraging words. We are always striving to improve and exceed our guests expectations and we appreciate you and look forward to your return visits here at the hotel. More

2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 May 2011 via mobile
2
people found this review helpful

We spent 2 nights here and loved it. The room was nice and clean, and much bigger than I expected. The kitchenette was really nice too. And all the people who worked there were friendly and helpful. We expected it to be noisy at night since the hotel was fully booked for the NASCAR race, but we didn't hear a... More

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Demorest, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 16 April 2011
1
person found this review helpful

I stayed at this location for over a month due to work. This is the worst Candlewood I have ever stayed in. It is one of the worst motel experiences I ever had so far working on the road. The housekeeping is terrible, I put some dirt in the corner and threw a bread tie down, it was there the... More

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Cullman, Alabama
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 March 2011
1
person found this review helpful

I recently stayed at a Marriot Residence Inn for a job, and was very comfortable there for my 6 week stay. My company booked me at this Candlewood for a 13 week job in Richmond; the first hour I was here I emailed them and let them know they were going to have to come up with a new place.... More

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Additional Information about Candlewood Suites - Richmond

  • Candlewood Suites Richmond
  • Candlewood Richmond
  • Richmond Candlewood
  • Richmond Candlewood Suites
Address: 4301 Commerce Road, Richmond, VA 23234
Price range (per night):* 71 AUD - 106 AUD

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Candlewood Suites - Richmond
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