I stayed at the Berkeley for the Monument 10K in March, 2012. I had heard of it's 4 star rating and was excited to spend an evening at this historic hotel. The price was about $75.00 a night more than I typically spend, however I was willing to pay the price for what I expected to be excellent accomodations. First,...
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The hotel was nice, clean, and very well kept. Great location , right next to many restaurants. The lobby was a little small. The beds were very comfortable!
Room was dark, shabby and dingy. View of brick wall next door. Spartan, low-end toiletries. Worst of all, toxic fumes poured into my room overnight--through closed windows--that caused a sever asthma attack; I was very lucky I travel with an emergency rescue inhaler. All that said, the front desk was concerned and did honor my request for a complimentary one...
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Staying at the Berkeley reminded me how much, as a busy traveler, I really do appreciate the little things. However it reminded me of this because they did not come through with any of them!
It started on a very long day for me, calling it to confirm the restaraunt would be open at 9:00 upon my arrival, "yes, it...
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Please accept my deepest apologies. It appears that we made numerous errors during your stay and I am disappointed. As you can see from our many reviews on Trip Advisor, your experience is not the norm for our hotel. I would truly appreciate the opportunity to speak with you about your experience so that we can improve where needed and...
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Small place. Staff very friendly. The room was nice and I liked that it was walking distance from many restaurants. Would stay there again @ the Hotwire rate I got.
Thank you for your wonderful comments. We do spend a considerable amount of time training our staff to be polite and courteous to our guests at all times. Being in the middle of the historic district of Richmond definitely gives our guests a true flavor for Richmond’s great history and the opportunity to explore our nightlife.
Thank you for choosing...
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We have stayed here twice. The rooms are large and well appointed. The service is good. The $21 overnight valet parking is pricey. The location in downtown is very good.
Thank you for your kind comments. The Berkeley Hotel was just awarded “Best Boutique Hotel in Richmond” as a Readers Choice Award from Virginia Magazine. We also remain downtown Richmond’s only AAA 4 diamond hotel. Our location in the heart of the historic district is perfect whether in town for business or pleasure.
Thank you for staying at the Berkeley...
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We got a discount coupon for one night stay at this hotel including dinner at the restaurant. I thought it was an excellent deal. The king room we had was spacious and clean. The bathroom's interior was a bit dated (glossy, marble tiles, gold hardware), but clean nonetheless. The dinner at the restaurant was delicious and service was good, too....
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Thank you for taking the time to comment about your recent stay with us. We apologize for any inconvenience regarding the local restaurant hours of operation. We will continue to refine our front desk training regarding local services. Yes our guestrooms are very spacious and many have private or semi-private balconies. As a downtown city hotel with offsite valet parking...
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My husband and I had a "stay-cation" in Richmond and stayed at this amazing hotel. We had the Governor's Suite, which had a HUGE private terrace with a view of the beautiful Richmond architecture. The room was gorgeous....the bathroom was lavish.... and the bed was full of fluffy pillows and blankets.
We walked to a cafe for a glass of...
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Thank you for taking the time to post your positive comments about your recent stay at the Berkeley.
Our penthouse Governors Suite is very popular with its' four post bed , European style shower with multiple shower heads and a private balcony. You truly are living in style when staying in the Governor's Suite at the Berkeley, downtown Richmond’s only...
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I had to book a room here because the conference hotel, the Omni, was sold out. It was right across the street, so it could not have been more convenient.
The lobby smelled a little dank when I entered the front door, but the dining room, bar, and rest of the hotel was not. The staff---every one of them--was unbelievably...
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Thank you for your wonderful comments. The Berkeley remains downtown Richmond’s only AAA 4 diamond hotel. We strive to train our staff to be engaging and friendly at all times. We receive many compliments on our pillow top beds and oversized guestrooms and thank you for mentioning these features.
Please come back to see us again soon. Denny Pierce, General...
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The Berkeley is on historic Cary street in the Shockoe Slip area of Richmond. We enjoyed dinner and a night stay at the hotel. We were greeted by a welcome Valet with an umbrella in a downpour. Our room had a balcony so we enjoyed the warm evening, a real plus to us! Furniture was nice but the bed was...
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The Berkeley does enjoy one of the best locations in Richmond in the middle of Shockoe Slip, Richmond’s historic district.Our large balconies with king beds are one of our most popular features. We are pleased that you enjoyed your room. It is worth mentioning that we were recently voted One of Central Virginia's Top Boutique hotels by Virginia Magazine readers....
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