My family and I stayed here overnight while attending the Richmond Symphony. Previous guests have commented on the sticky floors and they are right. This property needs a thorough cleaning with products that don't leave a residue. The room itself, beyond the sticky floors, was acceptable. Everything worked. The staff was very nice and friendly, very helpful. Another problem was... More

My husband were on a 2-week vacation and went to Richmond to immerse ourselves in Civil War history. We had never stayed at an Extended Stay America, so thought we would try it out. The very bare bones is what you get. There is nothing interesting or comforting about this hotel. They have no ice machines in the place, so... More

Stayed here for 4 days from 4/11-4/16. Where do I begin? Or rather, where does the list end? I am a frequent traveler and with this price-point, I had the appropriate expectations. As a matter of fact, I stayed in an extended stay in the Meadowlands NJ area recently which was a positive experience, so I thought I might give... More

I recently stayed the ESA property on March 19-20. It was based on traveller reviews and property manager response that made my decision for me. I asked for Latisha who came highly recommended in the reviews. She was totally surprised that her name was mentioned more than once by other travellers. She, Handry, and Megan were a pleasant addition to... More

Wonderful staff!!! Always came through even the smallest things were attended to promptly. I will recommend to others. Made long lasting friendships and hope to return. Cinfratulations on making my stay pleasant!!! It's not easy being away from home.

I was very pleased with the staff at this hotel. Everyone was so nice and helpful, especially Latisha. She is very nice and always willingto help. The rooms were very spacious. I never was without something I needed. The hotel was always clean and well kept. I would definitely recommend this place to a friend and I will continue to... More

I am very impressed with this hotel. I'll be staying here for 6 weeks so I was looking for somewhere comfortable and clean. This hotel provides both as well as a very helpful and friendly staff and management. My room is spacious and quiet, no excessive traffic!!! I advise anyone traveling thru this area for 1 night or 100 to... More

I stayed 4 weeks, it really became my Second Home. I can truly say that I am "Part of the Family" now! I know so many people here, and they are now very good friends, I know them and they know me so very well, this review is all about people. I would like to thank ALL of the working... More

We stayed here for three nights while we were in town for business. Check in was fast and easy. check out was also simple. The room we got was very clean and had a full kitchen. We were very satisfied with the service we received. I stay in hotels often and have no complaints about this one.