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SpringHill Suites Richmond Northwest

2.5 of 5
9960 Independence Park Drive, Richmond, VA 23233
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SpringHill Suites Richmond Northwest
Ranked #15 of 86 hotels in Richmond
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72 reviews from our community

    Trip type
Traveller rating
    36
    27
    6
    2
    1
Date Rating
CT
Top Contributor
75 reviews 75 reviews
24 hotel reviews
Reviews in 35 cities Reviews in 35 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

Stay here and you cant go wrong. Very convenient hotel with access to the Interstate 64 and very close to every type of food and gas location. There is a cracker barrel right next door if the free breakfast does not suit you. The rooms are very good and all these types of hotel have that extension where you can... More

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See 3 more reviews by CtFamilyman for Richmond
McGaheysville, Virginia
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 7 May 2013

Stayed at this hotel last month while on a business trip. The property is convenient to I64 and the staff were friendly. The property, however, is a bit dated and I was surprised that the breakfast area was not better maintained. A lot of items were not stocked (e.g. milk, yogurt, coffee creamer), tables had not been wiped off, and... More

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shsrichmondnwgm s, General Manager at SpringHill Suites Richmond Northwest, responded to this review
8 May 2013

First of all, I wanted to thank you for choosing our Springhill Suites Richmond Northwest while you were in town for business last month. Thank you so much for mentioning that our staff was so friendly and that you found our location convenient. I was disappointed to hear that your overall experience at breakfast did not meet your needs and... More

Virginia Beach, Virginia
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 May 2013

Our stay at this hotel was pleasant from beginning to end. The lobby, our room and bathroom was very clean. We stayed on the 1st floor and our beds were very comfortable and the pillows fluffy. They do offer complementary breakfast and a Starbucks is nearby. You won't have to hunt for restaurants... there are plenty to choose from on... More

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shsrichmondnwgm s, General Manager at SpringHill Suites Richmond Northwest, responded to this review
7 May 2013

My staff and I are delighted to hear that your stay at our hotel was a pleasant one from "start to finish"! Thank you for taking time to mention how clean everything was. I can assure you that our team takes great pride in making sure our hotel is ready for our guests! Glad to hear that you enjoyed breakfast... More

Devon, Pennsylvania
Contributor
20 reviews 20 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 13 April 2013

First time staying off I-64. We usually stay close to 95 but decided to try something different. Great location not far from lots of restaurants and shopping (about 10 minutes away).... Room on top floor.....very quiet. Good in-room coffee in the mini-kitchen. Comfortable bed. Breakfast is included but if you want something more the Cracker Barrel is right next door.... More

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shsrichmondnwgm s, General Manager at SpringHill Suites Richmond Northwest, responded to this review
29 April 2013

We are so glad that you decided to venture off "the beaten path" to try our Springhill Suites Richmond Northwest during your recent over night stay in our area. Our side of town does indeed offer some fantastic restaurants and some of the best shopping in the area. Thanks for sharing that your room on the 4th floor was comfortable... More

New York, NY
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 11 April 2013

FL to NY road trip with stops in Savannah and here. Unexpectedly great and convenient hotel. Don't let the scented lobby deter you. Ask for beautiful, well thought-out room #212. Well- maintained, good design. Super quiet, the pool and gym are open 6AM-11PM. Strong wifi signal. HBO. Government or Triple A discount make this a really great value.

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shsrichmondnwgm s, General Manager at SpringHill Suites Richmond Northwest, responded to this review
29 April 2013

My team and I are so pleased that you found our Springhill Suites Richmond Northwest to be such a "great" and convenient hotel. I am so glad that you found your room to be well designed and well maintained. I will share your comments with our hardworking maintenance team that puts great effort into making our 5 year old hotel... More

Baltimore, Maryland
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 8 April 2013

Our group took 3 rooms on Fri & Sat while touristing around Richmond. Our first floor rooms were nice with extra high ceilings.Small bar area with water, coffee, fridge and microwave. A couch, chair and desk made for a nice lounge area. All in all a pleasant room. The breakfast included juices, coffee, muffins, scrambled eggs, sausage and waffles. Nothing... More

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shsrichmondnwgm s, General Manager at SpringHill Suites Richmond Northwest, responded to this review
29 April 2013

I am so glad to hear that you found our hotel to be so pleasant during your recent leisure trip to Richmond. It sounds like our room and breakfast met your needs. I hope next time you can perhaps enjoy the other amenities that the hotel has to offer that you weren't able to experience this time. We have a... More

North Carolina
Top Contributor
78 reviews 78 reviews
22 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 8 April 2013

We stayed at this Springhill Suites to attend a wedding in downtown Richmond. Desk staff was exceptionally helpful and friendly. Our room was plenty big, the bed was comfy, the bathroom was just fine. The hotel is located very close to I-64, but far enough away that you don't hear road noise. Breakfast is quite good and not all carbs.... More

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shsrichmondnwgm s, General Manager at SpringHill Suites Richmond Northwest, responded to this review
29 April 2013

Thank you for sharing your comments about our Springhill Suites Richmond Northwest! We love hearing from our guests and it sounds like our staff treated you well and that your room provided you with a comfortable place to stay while you were in town for a wedding. It's always good to hear our guest's thoughts on everything and I also... More

Como, North Carolina
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 April 2013

My niece had a slumber party slash pool party at this Springhill with three of her cousins and a few of us adult family members to supervise the crew :) From start to finish this place was the perfect pick! The girls had a wonderful time going swimming as often as they could, and the workers made sure the towels... More

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shsrichmondnwgm s, General Manager at SpringHill Suites Richmond Northwest, responded to this review
29 April 2013

I was so excited to hear that our hotel was the "perfect fit" for your family gathering and niece's birthday party. It always makes me proud when someone takes the time to recognize our team for delivering great service from start to finish! We hope that the next time your family comes together for any occasion, that you will once... More

Holly Springs, North Carolina
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 15 March 2013

Picked a hotel in this area because I like to avoid I-95 through the middle of Richmond. Hotel near I-64, I-295,US 250, and VA 288. Lots of places to eat and shop nearby too. This hotel seems to be a slightly older version of Spring Hill suites than some I have stayed in, ie only one TV in a two... More

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shsrichmondnwgm s, General Manager at SpringHill Suites Richmond Northwest, responded to this review
29 April 2013

We appreciate your feedback regarding your recent stay at our Springhill Suites Richmond Northwest. I am pleased to hear that you find our location so convenient for ease of getting around town with out the hassle of I-95 traffic. It sounds like you were also able to enjoy some of the shopping and restaurants that are so close by. And... More

Brooklyn, New York
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 March 2013

On the plus side -- very comfortable bed; fairly large room; spacious bathroom; microwave and mini-fridge; good free breakfast; right next to a Cracker Barrel restaurant, with another restaurant (O'Charleys) also quite close. On the slightly negative side -- perhaps the most strangely laid-out hotel room I've ever stayed in. To give the sense of being a "suite," a wall... More

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shsrichmondnwgm s, General Manager at SpringHill Suites Richmond Northwest, responded to this review
29 April 2013

Thank you for sharing your thoughts and comments about our Springhill Suites Richmond Northwest. I am so happy that overall, you felt that our hotel was a good value and that you enjoyed your stay. Also, thank you for the feedback concerning the layout of the room. While our rooms are certainly spacious, clean and comfortable, I understand that some... More

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Additional Information about SpringHill Suites Richmond Northwest

Also Known As:
Springhill Suites Richmond Northwest Hotel Richmond
Springhill Suites Richmond Northwest Hotel
Springhill Suites Richmond
Address: 9960 Independence Park Drive, Richmond, VA 23233
Phone Number:
Region: United States > Virginia > Richmond
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotels in Richmond
#21 Business Hotels in Richmond
Price range (per night): 108 AUD - 154 AUD
Hotel Class:2.5 star (2.5*)
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