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All 17 Cambridge hotels »

The Inn at Harvard

3.5 of 5
Hotel amenities
1201 Massachusetts Avenue, Harvard Square, Cambridge, MA 02138
Ranked #15 of 17 hotels in Cambridge
3.5 of 5 stars 79 reviews
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79 reviews from our community

    Trip type
Traveller rating
    21
    27
    16
    9
    6
Date Rating
SilkR0adTraveler
Allston
1 review
4 of 5 stars Reviewed 13 February 2012 NEW

This the the fifth time I have booked a group (about 20 rooms each time) at the Inn at Harvard. The location is excellent. The rooms are very clean. The entire staff has always been very easy for me to work with. The staff at the Inn at Harvard have always gone out of their way to be accommodating to... More

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WiltingLotus1
2 reviews
3 of 5 stars Reviewed 5 February 2012

I normally stay at the unpretentious sister hotel, several blocks away, but since it was closed for remodeling and wasn’t available and I needed to be in the immediate area for business, I had to stay here. The staff, for the most part is wonderful. However, one day, they did “forget” to clean my room. I returned at 3 pm... More

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Richard Carbone, Owner at The Inn at Harvard, responded to this review
7 February 2012

Thank you very much for your detailed review of The Inn at Harvard. I have met with the Front Office Manager and our Executive Housekeeper to follow up on all of the details that you provided for us!! First of all we apologize that we missed cleaning your guest room!! Also when you reported this to our front desk we... More

jackie p
Melrose, Massachusetts
1 review
1 of 5 stars Reviewed 24 January 2012

I spoke with this person Emily and she was the most unprofessional person I have ever come across. I wouldnt understand how they would have people like her working in such a business. Some people aren't meant for some jobs and she would be a great example. At the Cambridge site. More

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Richard Carbone, Owner at The Inn at Harvard, responded to this review
7 February 2012

Thank you very much for your review of Emily in accounting. I apologize for the service that you received. Emily is new in accounting and we will work on our training. Emily has been at the front desk for 4 years and was recently promoted to accounting. She may not have known how to resolve your problem but should have... More

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RubyRed2010
Nashville, Tennessee
Contributor
12 reviews
4 helpful votes
3 of 5 stars Reviewed 4 January 2012

As someone who attended school in Boston, this is the third time I've stayed at the Inn at Harvard. A few negatives this visit caused me to give the IaH only an "average" review; including my previous stays, I would rate it closer to a "good" than only an "average". The pluses: fantastic, fantastic location in Harvard Square; wonderful staff... More

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Aschere
Mikwaukee
2 reviews
3 helpful votes
5 of 5 stars Reviewed 18 December 2011
2
people found this review helpful

There are two main places to stay in Harvard Square: The Charles (near the Kennedy School and the river) and the Inn at Harvard (near the Yard and in the middle of the Square). Both are superb. The folks at the Inn at Harvard were especially friendly, however, and courteous, and consistently went out of their way to be helpful.... More

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clydedaisy
los angeles
Senior Reviewer
6 reviews
5 helpful votes
4 of 5 stars Reviewed 6 December 2011
1
person found this review helpful

Clean, friendly, and decent breakfast. Walk to good food and bookstores. More

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CrisMadrid(Spain)
Madrid, Spain
Senior Reviewer
9 reviews
59 helpful votes
5 of 5 stars Reviewed 5 November 2011
1
person found this review helpful

I spent 4 nights at The Inn at Harvard and I had a really pleasant stay. The staff was always ready to help, the hotel is located at the heart of Harvard, so it's very convenient if you need to go there, and it also has a T stop (subway) really close by. The rooms are clean modern and have... More

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Richard Carbone, General Manager at The Inn at Harvard, responded to this review
28 November 2011

Thank you so much for taking the time to post your review I'm delighted to hear you had a good experience while staying with us. We look forward to welcoming you back on your next visit to Harvard Square. Warmest Regards Richard Carbone General Manager More

Phil M
Beijing, China
1 review
1 helpful vote
4 of 5 stars Reviewed 3 November 2011
1
person found this review helpful

Very courteous staff. Very convenient to any activity at Harvard University. More

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Richard Carbone, General Manager at The Inn at Harvard, responded to this review
28 November 2011

Thank you so much for taking the time to post your kind words we truly appreciate your feedback. Warmest Regards Richard Carbone General Manager More

AnnaRoseWhitney
Vancouver, B.C.
Reviewer
3 reviews
5 helpful votes
3 of 5 stars Reviewed 2 November 2011
1
person found this review helpful

The staff were very pleasant, but this is still an elderly hotel, in need of replacing its' thermal windows so that you can see out of them! The room layout was awkward, the furniture seemed to take a lot of space. The bathroom had had an elegant up-date, in keeping with the character of the hotel.., but the reason to... More

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Richard Carbone, General Manager at The Inn at Harvard, responded to this review
28 November 2011

Thank you for taking the time to post your review. I apologize that you did thoroughly enjoy your stay with us. In 2012 we are renovating our sister hote The Harvard Square Hotel and then in 2013 we will be renovating The Inn at Harvard. If you prefer a more modern looking hotel check out the Harvard Square Hotel mid... More

acminkus
Edmonton, Canada
Contributor
14 reviews
4 helpful votes
4 of 5 stars Reviewed 4 October 2011
1
person found this review helpful

While this inn is fairly expensive, it is in a perfect location to visit Cambridge (close to Harvard Station - about 5 min walk). Rooms are nicely appointed and staff are very helpful. More

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Niamh Dwyer, Director of Sales at The Inn at Harvard, responded to this review
5 October 2011

Thank you for staying with us recently I was delighted to hear you had a pleasant experience with our staff and accommodations. I hope our Fall pricing doesn't discourage you from staying with us again, we do run promotions from time to time that you will find on the homepage of our website. We look forward to hopefully welcoming you... More

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The Inn at Harvard Also Known As

  • Hotel At Harvard
  • At Harvard Hotel
Address: 1201 Massachusetts Avenue, Harvard Square, Cambridge, MA 02138

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