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All 20 Sissi hotels »

Castello Boutique Resort & Spa

5.0 of 5
Agios Nikolaos, Sissi, Crete 72400, Greece
Hotel amenities
Castello Boutique Resort & Spa
Ranked #1 of 20 hotels in Sissi
4.5 of 5 stars 50 Reviews
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50 reviews from our community

    Trip type
Traveller rating
    41
    6
    0
    2
    1
Date Rating
Holwell, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 28 May 2012 NEW
1
person found this review helpful

A truly wonderful hotel. Well equipped and spotlessly clean rooms, a wide variety of excellent food and staff always keen to please made our stay at the Costello a memorable one. Whilst there are a couple of beaches nearby the lovely pool area and gardens are the perfect place to enjoy the sun. A car is useful to enjoy the... More

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London
Senior Contributor
22 reviews 22 reviews
Reviews in 14 cities Reviews in 14 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 11 May 2012

We stayed in the hotel for 3 nights and had a wonderful experience, the hotel room was large and airy with a lovely balcony. On arrival we had a bottle of wine and a fruit plate with compliments which was a lovely touch. The staff were very helpful and breakfast was what we expected, nothing amazing, but ample. The pool... More

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Giorgos Kasmirlis, General Manager at Castello Boutique Resort & Spa, responded to this review
14 May 2012

Dear Tripadvisor Member Thank you very much for taking the time to post your comments about Castello Boutique Resort & Spa. We are delighted that you enjoyed your stay with us and proud that you found our facilities and services to your satisfaction. We are continually striving to meet, and exceed, our guests' expectations in all areas of hospitality, and... More

Kiev, Ukraine
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 5 May 2012 via mobile
1
person found this review helpful

We have chosen this hotel after having read all positive reviews - and I am really disappointed. 1. We have ordered a FRENCH bed. And we have confirmed this 2 times. When we came - we saw a twin bed and got an explanation "We have no French beds at all, sorry". This may not be a problem for someone... More

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Giorgos Kasmirlis, General Manager at Castello Boutique Resort & Spa, responded to this review
14 May 2012

Dear Ms Z. We were sorry you were disappointed with your stay at our resort. We are continually striving to improve our services, and when errors happen we are pleased to hear about them, so we can respond and prevent them from happening again. So. first, we would like to thank you for your comments and apologize for failing to... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 23 February 2012 via mobile
2
people found this review helpful

Went there for our honeymoon. 5 star treatment, nice duplex apartment, really calm and the staff is awesome and really helpful.

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Gloucestershire
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 29 November 2011
10
people found this review helpful

Our aim when booking this hotel was a last minute-ish relatively cheap week of sunshine at the end of the season. Unusually for us we booked a package deal advertised on the web which included B&B, dinner, flights etc, and were pleasantly surprised. We took other reviewers advice of travelling independently from the airport to the hotel via taxi, so... More

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See 2 more reviews by mistyweaver for Sissi
Oxford, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 29 November 2011

I really can't say enough lovely things about this hotel, we had an absolutely fab time. The hotel is gorgeous, really beautiful, modern, luxurious. The staff were so friendly, they really couldn't do enough for you. The food was great, loads of choice all really nice and fresh. We stayed in a room with a pool and I'd highly recommend... More

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nottingham uk
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 25 November 2011
2
people found this review helpful

We stayed end of September. When we arrived we didn't like our terrace (the room was fine) it was overlooking the mountains which was fine, but there was only just enough room for the table and chairs. The windows above the swimming pool were actually on our terrace, so hardly any room. Other rooms either side had better terraces. We... More

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Haifa, Israel
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 November 2011
1
person found this review helpful

We came to castello at night, for a week's stay. We were there even when the hotel was closing down for the season, and basically had our VIP dinner for the last couple of nights. The service at castello was great even before we got there- Rhania took care of our smallest requirements and special needs. Maria, and all the... More

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Tel Aviv
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 22 October 2011

Sissi is a wonderful small village & if you are looking for a place to stay the Castello Boutique Resort & Spa is certainly the best hotel - new, spacious very clean. The staff was exceedingly helpful & Maria the receptionist was always there with a smile & ready to help. A drink was brought while we filled the registration... More

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Hampshire
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 20 October 2011

My Mum and I have just returned from a week at this lovely hotel. The staff are so friendly and helpful & nothing is too much trouble. I don’t eat fish or red meat so the restaurant manager had me a separate dish cooked on the nights I wouldn’t eat the main dishes. If you’re a Veggie tell them they... More

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Additional Information about Castello Boutique Resort & Spa

Agios Nikolaos, Sissi, Crete 72400, Greece
Price range (per night):* 124 AUD - 269 AUD

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Castello Boutique Resort & Spa
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