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All 69 Omaha hotels

Quality Inn & Suites

2.0 of 5
9505 South 142nd Street, Omaha, NE 68138 (Formerly Ramada Limited)
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Quality Inn & Suites
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61%
Ranked #25 of 69 hotels in Omaha
Most recent review
5 of 5 stars Reviewed 27 May 2013
Julia B Omaha
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18 reviews from our community

    Trip type
Traveller rating
    6
    5
    5
    1
    1
Date Rating
Omaha
1 review
5 of 5 stars Reviewed 27 May 2013

My husband and I stayed at this hotel Sunday night, May 26th . The staff was wonderful and accomadating. Chuck, the front desk manager, was friendly, funny and attentive. The room was clean and inviting. The breakfast was delicious and the staff made sure we had everything we needed. We chatted with all of the staff in the morning and... More

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vic g, Front Office Manager at Quality Inn & Suites, responded to this review
28 May 2013

Mrs.Julia B, Thank you very sincerely about your positive response. As management, we are pleased that our staff was able to meet and exceed your expectations. We look forward to servicing your needs in the future. Sincerely, Jessica Woods Front Desk Manager More

New York, NY
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
Reviews in 28 cities Reviews in 28 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 10 May 2013

We stayed one night on our trip west. Entrance to the hotel was a little awkward through a single-wide door, but once that was negotiated, the front desk clerk was welcoming and efficient. Our choice was an upstairs room, but there is no elevator, or downstairs room near the breakfast area. Not wanting to negotiate the stairs with bags, we... More

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vic g, Front Office Manager at Quality Inn & Suites, responded to this review
11 May 2013

Dear hrza04a, Thanks for the insightful comments.Our priority at Quality Inn and Suites is to improve the experience of our guests. We welcome the opportunity of serving your hospitality needs in the future. Sincerely, Jessica Woods Front Desk Manager More

Laredo, Texas
1 review
5 of 5 stars Reviewed 7 May 2013

The ambience was great. The staff were always friendly and helpful. The rooms were neat and very clean. We are always very critical and high quality used, but about this hotel and the services we can't say anything negative!

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vic g, Front Office Manager at Quality Inn & Suites, responded to this review
9 May 2013

Dear BP. Thanks for the compliment. We are very pleased that your stay with us was comfortable. Critical evaluations like yours gives us the impetus to do to do even better. Thanks, Jessica Woods. Front Office Manager More

2 reviews
5 of 5 stars Reviewed 6 May 2013 via mobile

Great experience. Service was great, breakfast was good, and I was amazed at how clean the rooms were. The beds were really comfortable and although my neighbors were a little loud I was able to get a good nights sleep. I stayed here a while back and I'm happy to say I will definitely be coming back here. I can... More

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vic g, Front Office Manager at Quality Inn & Suites, responded to this review
9 May 2013

Miss Sunnyvalesteph, We are very pleased that you had a good stay. When we hear from guests like yourself, we know our team is doing a good job. Thanks, Jessica Woods, Front Office Manager More

Detroit Lakes, Minnesota
1 review
4 of 5 stars Reviewed 25 March 2013

We had some problem with another hotel due to overbooking and came into this property without any reservation. Front desk staff was extremely helpful in finding a room that was within our budget. The breakfast was very adequate and the rooms clean. Overall, a good stay and next time will stay at this property again.

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vic g, Front Office Manager at Quality Inn & Suites, responded to this review
28 March 2013

Thank You!!! We are very glad that we were able to help you with your accommodations during an emergency. We are particularly happy that we could accomplish this within your budget. We, at Quality Inn, look forward to serving your Hospitality needs in the future. Jessica Woods Sales Manager Front Desk Manager More

Chattanooga, Tennessee
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 12 September 2012

This was a great experience. Very helpful front desk - great restaurant and place to hang out for activities. Room was very clean -also get free movies with DVD player for your room. All around a great stay with a great pool-spa, etc

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SalesManagerOmaha, Manager at Quality Inn & Suites, responded to this review
14 September 2012

Thank You-It was a pleasure hosting this couple. Jessica Woods Manager More

Omaha, Nebraska
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 July 2012

My Family & I can't say Enough of how GREAT!! they Treat you here Prices & All the EXTRAS!! if out of town or in town & want a Place to go TRUST!! us STAY!!! HERE you won't be dissapointed

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See 2 more reviews by billtdd1 for Omaha
vic g, Front Office Manager at Quality Inn & Suites, responded to this review
23 July 2012

Thank You!!! Our priority is a comfortable and pleasant stay for our guests. I am glad and proud of our staff that we were able to accomplish our motto for this particular guest. Sincerely, Jessica Woods Front Desk Manager More

Summerville, South Carolina
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 21 July 2012 via mobile

We were disappointed w/ this property and would not recommend it! This hotel is tired - dark dingy hallways, smells dirty and even though we had a non smoking room it smelled of smoke. The mattress was old and not very comfortable and the a/c was noisy and kept me awake. The lobby was not inviting and there was an... More

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vic g, Front Office Manager at Quality Inn & Suites, responded to this review
23 July 2012

It is unfortunate that this particular guest did not have an enjoyable stay. We sincerely regret that because we try to give all our guests an enjoyable and comfortable stay. It is curious that our breakfasts were not up to her standard-it is an amenity that we feel is outstanding. It includes: omelets, gravy and biscuits, hard boiled eggs, yogurt,... More

Colorado
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 10 July 2012

Great quick stop off I80 for some sleep. Clean, comfortable rooms. They look recently remodeled? Flat screens, nice bedding. Staff is very nice and accommodating, especially night guy, Miller. Clean hotel. Breakfast was great too, lots of options! Also accommodated us with our dog. I would stay again!

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Management response:
11 July 2012

We have tried hard to make the stay of our guests as comfortable as possible since the new management took over in January. We sincerely appreciate our efforts being recognized. We will continue in our efforts to make the stay of our guests even better. More

Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 11 March 2012 via mobile

Staff at check in counter were nice however when we first walked into our room the smell of smoke almost knocked us down. We got a new room but the smoke smell in the halls were still overpowering. Rooms felt dirty, found hairs in both beds, drain was clogged and we could literally hear the neighbors word for word conversations.... More

Was this review helpful? Yes 1
SalesManagerOmaha, General Manager at Quality Inn & Suites, responded to this review
13 March 2012

We sincerely apologize for the poor experience that our guests had during their stay. The smoking policy is that only select rooms are permitted smoking privileges. There is no smoking to be allowed in the halls. We will address the issue regarding hairs found on bed and the drain being clogged. These incidents are completely unacceptable and we will address... More

 
 
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Additional Information about Quality Inn & Suites

Address: 9505 South 142nd Street, Omaha, NE 68138 (Formerly Ramada Limited)
Region: United States > Nebraska > Omaha
Amenities:
Bar/Lounge Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 69 hotels in Omaha
Price range (per night): $91 - $119
Hotel Class:2 star (2*)
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