Our family stayed here during our recent family reunion in Omaha. Upon check in, we were told that the pool was down and would be ready "tomorrow". The pool was GREEN! The sofa bed sleeper was broken, it wouldn't even open out flat. I contacted the front desk and they said they would have it replaced that day. Upon our... More

This was the worst place I have been too. Arriving at 2:00 in morning, we found that our room (bed) had recently been slept in... The room was not cleaned at all, dishes, trash etc... After traveling for the day, we were unable to take a shower, as there was no towels, soap or anything. Returning to the office to... More

One of the ladies in the room had bites and we found bugs on the mattress associated with the hide-a-bed. The room was not clean. The toilet seat had what appeared to be vomit on it that one of the ladies was able to wipe off which says that it had not been cleaned if we could remove it. We... More

We had made this last minute reservation thinking we would be staying at Hawthorn Suites. We quickly found out upon arrival that this is no longer a Hawthorn Suites, but a private, non-chain hotel. I'm guessing that Hawthorn dumped this property due to it's condition. This is an older multiple building apartment style hotel. Our room was an upper unit... More

I stayed in thisplace in 1990 when it was a Residence Inn. Back then it was very nice. In 20 years, not much has changed. The rooms are clean but they're showing signs of wear. Some of the furniture is old, as well as the TV. The place has a kitchenette, but the only good thing about it was the... More

I Just loved how this really felt like a home away from home! The Living room was soo nice and big and the fould away bed was really great. The kitchen was a really good size without taking up to much space and it came with plate settings for four, pots, pans, and a large coffee maker. i would sure... More

The service was okay. The steps up to the second floor room were very ricketty, the whole place was in need of a good repair man. The room was less then clean. We wondered how long it had been since someone had stayed in this room and would not walk barefoot! The bedding was yellowed and paper thin, did not... More

Drove to Omaha the night before a surgery so we were just there to sleep. Arrived late to find an unfriendly and a little scary front desk clerk. No worries. He told us what building to go to, but we had no idea where the room was. We walked around the dark building to find our room door surrounded by... More

We were very pleased with our 4 night stay... 2 adults and 3 children. More like an apartment than hotel. Staff seemed eager to make sure things were right. Rates were much better than any extended stay hotel I could find in the area and the accommodations were on par with other brands we've stayed at. Most of their guests... More