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All 69 Omaha hotels »

Comfort Inn Southwest

2.5 of 5
10728 L Street, Omaha, NE 68127
Hotel amenities
Comfort Inn Southwest
Ranked #33 of 69 hotels in Omaha
3.5 of 5 stars 22 Reviews
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22 reviews from our community

    Trip type
Traveller rating
    12
    2
    4
    4
    0
Date Rating
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 May 2012 via mobile
1
person found this review helpful

Only one woman at front desk was friendly, smiled and said hello. Others did not even look up or make eye contact. VERY noisy old airconditioner that ran all night whether on low or high. When it was turned off room was unbearable. Bed was actually quite comfortable, but sheets rough and scratchy. Bathroom small, ring in toilet and no... More

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1 review
3 of 5 stars Reviewed 3 December 2011 via mobile

Clean hotel if you just need a place to sleep. Free breakfast was HORRIBLE! Eggs were overcooked so much we weren't able to eat them. Biscuits & gravy was so bland. Probably worse breakfast we've had at a hotel.

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Denver, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 September 2011
1
person found this review helpful

Whenever I stay at any hotel, I look for cleanliness. After a long drive on I-80, my husband and I just wanted to stay at a friendly and clean hotel. That was exactly what I found at this one. Both the ladies we saw at the front desk treated my husband and I with respect and kindness, cracking jokes. They... More

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San Jose, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 September 2011
1
person found this review helpful

This hotel is HIGHLY RECOMMENDED for many reasons!!! My husband and I were looking for a place to stay and we came across the Comfort Inn. We've stayed at many other Comfort Inn hotels and this is by far the BEST one!!! The staff is very friendly and helpful. The rooms were very clean and spacious. The hotel is very... More

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General Manager Comfort Inn Southwest, General Manager at Comfort Inn Southwest, responded to this review
2 September 2011

We are glad that you had a wonderful stay with us. Thank you for sharing your experience on TripAdvisor. We hope to be of service to you in the future. More

Saint Paul, Minnesota
Contributor
18 reviews 18 reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 17 August 2011

Friendly staff. My main complaint is the room is very humid. No exhaust fan in the bathroom, the outside of the refrigerator had condensation on it and the sheets felt damp. The receipt they slipped under the door was filled with moisture. This is too bad, as the bed was comfortable and quiet. (Hotels in Omaha seem to be priced... More

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General Manager Comfort Inn Southwest, General Manager at Comfort Inn Southwest, responded to this review
2 September 2011

I apologize that your experience was anything less than satisfying. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed. More

usa
Senior Contributor
27 reviews 27 reviews
Reviews in 10 cities Reviews in 10 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 11 August 2011
2
people found this review helpful

I had some Choice Hotel points to use and free was a little to much to pay for this hotel. We were in Omaha for medical check up for my daughter. The first room had mold on the ceiling and in the bathroom. Room 320. The second room was better, but still very musty. The staff was very friendly and... More

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See 2 more reviews by FredinLove for Omaha
General Manager Comfort Inn Southwest, General Manager at Comfort Inn Southwest, responded to this review
12 August 2011

Thank you for taking the time out of your busy schedule to rate us on TripAdvisor. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. We asure you... More

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3 of 5 stars Reviewed 8 July 2011

I booked this hotel through the buy 2 get one free deal through the Choice Hotels promotion. It was my second location I purchased to get one free. The trip advisor ratings for this were ok and the customer service lived up to the reputation, but the hotel could use maintinance in some areas. EX. I found a good size... More

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General Manager Comfort Inn Southwest, General Manager at Comfort Inn Southwest, responded to this review
11 July 2011

Thank you for taking the time out of your schedule to rate us on tripadvisor. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your... More

Wichita, Kansas
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 26 March 2011

The staff was nice and we chose this hotel for a pet friendly option on our way home from spring break in SD. The sheets caused my skin to break out and my fiance killed two brown spiders in the bathroom. We didn't stay the night since it was impossible for me to sleep in the bed. The non-smoking hall... More

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General Manager Comfort Inn Southwest, General Manager at Comfort Inn Southwest, responded to this review
29 March 2011

Dear Guest: Thank you for taking the time out of your schedule to review us on TripAdvisor. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. I wish... More

Beatrice, Nebraska
1 review
5 of 5 stars Reviewed 23 November 2010

I read the reviews and made the reservations. We needed to be in town for medical reasons and it turned out fantastic. The front desk even changed the location of our room so to be sure we had a extra quiet room. The breakfast was great. So do believe the reviews. This place is great! An extra benefit is Brewburger's... More

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General Manager Comfort Inn Southwest, General Manager at Comfort Inn Southwest, responded to this review
26 November 2010

Thank you for reviewing our hotel. We are excited to hear that you enjoyed your stay with us. We look forward to serving you in the future. More

columbus, ne
2 reviews
5 of 5 stars Reviewed 15 November 2010

The staff was friendly and helpful. The room was clean. the bathroom was clean. We ate at the on-site restaurant and the food was very good. The morning breakfast had a good selection; although the coffee was not very hot and very gourmet, but overall, no complaints. We'd stay again.

Was this review helpful? Yes
General Manager Comfort Inn Southwest, General Manager at Comfort Inn Southwest, responded to this review
17 November 2010

We are glad that you enjoyed your stay with us. We look forward to serving you in the near future. More

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Additional Information about Comfort Inn Southwest

  • Comfort Inn Omaha
Address: 10728 L Street, Omaha, NE 68127
Price range (per night):* 95 AUD - 188 AUD

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Comfort Inn Southwest
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