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Comfort Suites

2.5 of 5
10503 Bedford Ave, Omaha, NE 68134
Hotel amenities
Comfort Suites
Ranked #48 of 69 hotels in Omaha
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49 reviews from our community

    Trip type
Traveller rating
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    16
    7
Date Rating
Walsall, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 7 May 2013

We really enjoy staying here when we come to Omaha. Troy and the rest of the staff have always taken great care of us and we love seeing how updated the place is becoming. I would recommend this place to others as a great place to stay.

Was this review helpful? Yes
gmne074, General Manager at Comfort Suites, responded to this review
20 May 2013

Thank you very much for the nice things you had to say about us. It has been a getting to know you and your family. We love having you and thank you for continuing to come back back! More

Howard City, Michigan
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 28 March 2013

Stayed here for five days in March 2013. It appears that it has been recently improved. The room was clean and maintained daily. The staff was excellent, always willing to help. Even though they work long hours they were always accomadating. The only draw back was the breakfast it was good but was not planned very well. One day they... More

Was this review helpful? Yes
gmne074, General Manager at Comfort Suites, responded to this review
20 May 2013

Thank you for your detailed review. I really appreciate both the positive and negative things you had to say. I have reviewed the notes that you left us regarding breakfast with the staff and I completely agreed that we were a bit short staffed. I have changed the breakfast attendent's hours and now have her focus only on making sure... More

Lakeville
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 27 March 2013

The hotel was comfortable and staff was very friendly. It did appear that they have been updating items. Lobby and pool area was nice. You could see some areas still needing improvement like rusty exterior doors leading to pool but the overall pool area pool itself was very nice. Breakfast area was nice. Food was good and included hot ham,... More

Was this review helpful? Yes
gmne074, General Manager at Comfort Suites, responded to this review
20 May 2013

Thank you for your detailed response. I have printed out your review and have gone over the list of areas where we can improve. We have fixed the doors in the pool based on your review and have taken more notice to the presentation of our breakfast. I appreciate your review and hope to see you again in the future. More

Marysville, Kansas, United States
1 review
3 of 5 stars Reviewed 17 March 2013

Good price. Kids enjoyed the pool but the hot tub was too hot for us adults to enjoy. They were out of towels in the pool room but the staff brought more after we asked. The hotel advertises a wakeup call (and is listed on the phone) which we wanted to utilize. We set up a 6:30 am wake up... More

Was this review helpful? Yes
gmne074, General Manager at Comfort Suites, responded to this review
20 May 2013

Thank you for your review. Sorry for the hot tub being too hot. We have adjusted it down to 102 degrees instead of 104 so it will be more suitable for everybody. I also apologize for the wakeup call being late as well. Our phones had been buggy and we needed a complete software update on our system. Because of... More

South Dakota
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 11 February 2013

This is my third trip at this hotel and its still great. I can tell they are making improvements. Breakfast is very good and the staff is very helpful! They have changed the decor in the rooms and the breakfast area

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See 2 more reviews by leeinne for Omaha
gmne074, General Manager at Comfort Suites, responded to this review
20 May 2013

Thank you very much for the nice things you had to say about our staff and property. We really value your input and hope to see you again in the future! More

Georgia, USA
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 10 January 2013

We have stayed at many Comfort Suites and been happy, but this one was of lower quality. We stayed during winter, and the parking lot had not been plowed, so parking was precarious. Front desk staff were friendly and helpful, but rooms need to be thoroughly cleaned. Breakfast was OK but they ran out of yogurt and more fruit would... More

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See 4 more reviews by sarita08 for Omaha
gmne074, General Manager at Comfort Suites, responded to this review
6 February 2013

Thank you for your review. I apologize for our hotel not being quite up to standards. I do want to mention that we are doing everything we can to improve our hotel and your review has helped us do so. I've showed the company that plows our snow what you have said and I have also made sure we do... More

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Las Vegas, Nevada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 28 December 2012

The hotel staff were very nice and friendly. The room was very nice and clean. The breakfast was hot and the coffee was fresh We certainly enjoyed our stay there. The location was very good because it was convenient for shopping and restaurants. The fitness center was nice too. My husband and I enjoyed the exercise room. We liked the... More

Was this review helpful? Yes
gmne074, General Manager at Comfort Suites, responded to this review
28 December 2012

Thank you very much for your nice review. We loved having you here and I'm very glad you enjoyed your stay with us. Safe travels until we see you again in the future! More

Cherokee, Iowa
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 26 December 2012

Nice male receptionist upon arrival. Lady keeping the breakfast area stocked and clean was very friendly and outgoing. Folks helping us at check out were all very pleasant. Seems like every time we stay at a hotel, the whirlpool is not working properly. It happened again here. The pool was actually warmer than the whirlpool, so we swam instead of... More

Was this review helpful? Yes 1
gmne074, Manager at Comfort Suites, responded to this review
27 December 2012

Thank you for your feedback! We enjoyed having you at the hotel and appreciate you staying with us. I apologize about the hot tub issue. I will strive to make sure it is working properly. We have since replaced the heater on it. Also we are planning on getting new carpets in the coming months. Your review didn't go unnoticed... More

Dallas
1 review
5 of 5 stars Reviewed 26 December 2012

After reading the few bad reviews of this hotel prior to my stay, I'll admit I was a bit hesitant to book a room, but I had made the reservation anyway due to the proximity and the great rate I received. I arrived in the afternoon and the front desk receptionist was very friendly and efficient. I stayed on the... More

Was this review helpful? Yes
gmne074, General Manager at Comfort Suites, responded to this review
28 December 2012

Thank you very much for your honest feedback. I appreciate your review and i'm very happy to hear you enjoyed your stay. Hope to see you again in the future! Happy Holidays! More

Broken Bow, Oklahoma, United States
1 review
2 of 5 stars Reviewed 3 December 2012

I was surprised this hotel was up to the Comfort Suites standards. The entire hotel including our room smelled of mold and mildew. You could see on the ceiling where water damage occurred and instead of fixing it, they painted over it. We are allergic to mold and mildew which gave us major sinus problems. They are skimpy on towels... More

Was this review helpful? Yes
gmne074, General Manager at Comfort Suites, responded to this review
28 December 2012

I appreciate your honest feedback. I have printed out your review and we are going over every aspect of it to try and better our hotel. Thank you for pointing out areas that we need to work on. We have had all of our carpets professionally cleaned which really helps out with the smell you mentioned above. It has seemed... More

 
 
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Additional Information about Comfort Suites

Also Known As:
Comfort Suites Omaha
Omaha Comfort Suites
Address: 10503 Bedford Ave, Omaha, NE 68134
Region: United States > Nebraska > Omaha
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #48 of 69 hotels in Omaha
Price range (per night): $100 - $125
Hotel Class:2.5 star (2.5*)
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