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All 92 Seattle hotels

Extended Stay America - Seattle - Northgate

2.5 of 5
13300 Stone Ave N, Seattle, WA 98133
Hotel amenities
Extended Stay America - Seattle - Northgate
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69%
Ranked #64 of 92 hotels in Seattle
Most recent review
5 of 5 stars Reviewed 17 June 2013
Elise F Seattle, Washington, United States
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23 reviews from our community

    Trip type
Traveller rating
    8
    8
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    2
    1
Date Rating
Seattle, Washington, United States
1 review
5 of 5 stars Reviewed 17 June 2013 NEW

The customer service was excellent and when we had a problem they handled it and i was very impressed with there compassion and consideration. What brought me there was my medical condition and needing to be close to SCCA and the rooms were clean and comfortable i liked that there was a sort of closet where i could keep my... More

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Aiea, Hawaii
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 7 June 2013

We stayed 1 night at this Extended Stay. Check-in was a breeze. Kristina at the front desk was very friendly and helpful. Grab-and-go breakfast was sufficient. Loved laminate flooring in kitchen and bathroom. Awesome deal on Priceline and I was able to upgrade from a Queen bed to 2 doubles for $15+tax more. Would definitely stay here again.

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See 6 more reviews by Nancy H for Seattle
Manager_11525, General Manager at Extended Stay America - Seattle - Northgate, responded to this review
14 June 2013

Nancy - I appreciate you taking the time to write such a superb review. We are so elated to hear that your check-in was so efficient. As well, it is great to know that our staff was friendly and helpful, especially Kristina. Thank you again for sharing your comments with us. We do hope that you will return to our... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 17 May 2013

The overall hotel experience was quite nice however i would not return to this hotel chain if the beds aren't changed. Whomever was in charge of the massive purchase of the mattresses has more than likely caused many would be return customers to go elsewhere. With this being an extended stay hotel I expected a comfortable place to sleep, the... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Seattle - Northgate, responded to this review
28 May 2013

I appreciate you taking the time to write a review of your experience with us. Thank you for the kind comments about your overall stay with us; however, we apologize that you experienced such discomfort while sleeping during your stay. Our bedding has been chosen based on guests feedback, so we will definitely keep yours in mind as we continue... More

Phoenix, Arizona
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 14 May 2013

I stayed here when traveling for work and everything was nice I have no complaints but what I remember most was how helpful and friendly the staff was when I told them my luggage didn't arrive with me. He was great! Did everything he could to make sure I was comfortable.

Was this review helpful? Yes 2
Manager_11525, Manager at Extended Stay America - Seattle - Northgate, responded to this review
29 May 2013

Thank you for your recent review of your stay. We appreciate the kind comments about the staff here. In response to your feedback, I am going to make sure that your response is shared with the entire team. If you have any additional feedback, we would like to hear it. Please contact me, at NGT@extendedstay.com, so we can speak directly.... More

Asian in LA
1 review
3 of 5 stars Reviewed 11 May 2013

While I agree with most of the prior reveiws on room quality, which I was very pleased with as most other the lack of friendliness of the staff was surprising poor. I called to see if my room was ready at the 3 PM check-in time. Not yet was the response, give us an extry 15 mnin. When i arrived... More

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Manager_11525, General Manager at Extended Stay America - Seattle - Northgate, responded to this review
13 May 2013

I appreciate you bringing your experience to our attention. The customer service issues you described are unacceptable, and I sincerely apologize for your experience. To make sure this doesn't happen again, I am holding several sessions with the entire staff to coach them on the proper ways to provide great service to all of our guests. We continually work to... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 8 April 2013 via mobile

People wouldn't expect much from an extended stay location. I must say the value is spectacular and the staff is friendly. perfect place if you just want the opportunity to get out of your daily routine and relax. I would never forget when I was checking out. The representative stated she noticed i missed breakfast and you like a muffin.... More

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MAGDYI, Manager at Extended Stay America - Seattle - Northgate, responded to this review
10 April 2013

Thank you for taking the time to write a review of your stay. I'm thrilled that you enjoyed the hotel and the staff. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 April 2013

The service's are very poooooooooor, the room service are Extremely Very poooor and only ONCE (1) A week,& all they do is fixing the beds and a bit of cleaning to the washroom :( WITHOUT cleaning the dishwashers (Spoons,Cups,Plates)...

Was this review helpful? Yes 1
MAGDYI, Manager at Extended Stay America - Seattle - Northgate, responded to this review
5 April 2013

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that the housekeeping services provided was not fully explained to you upon check in. Housekeeping is provided free of charge once per week, with extra service available for a nominal fee. Dishes are not cleaned but we do provide dish soap for... More

1 review
5 of 5 stars Reviewed 25 March 2013 via mobile

I stayed with this hotel back in 2011 & things were beginning to look a bit run down and stale. I stayed again in February and the place looked amazing! It was like I was in a brand new hotel compared to the way things used to look! I have to say that the staff also seem to be in... More

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MAGDYI, Manager at Extended Stay America - Seattle - Northgate, responded to this review
26 March 2013

Thank you for your great review of our property. It's great to hear that you enjoyed the updates we made during the remodel. We are truly proud of how the upgrades have turned out. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More

San Francisco, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 20 March 2013

The rooms are nice, clean, big and provide tremendous value. Nice kitchennete area with reasonable equipment. Staff were nice, efficient and competent. Only complaints about the property could be: 1. Marijuana smells in the hallway - which I personally don't have a problem with 2. Rooms generally smell musty However, this hotel is located in a questionable neighborhood. The people... More

Was this review helpful? Yes 1
MAGDYI, Manager at Extended Stay America - Seattle - Northgate, responded to this review
24 March 2013

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you enjoyed the comfort of our rooms and the competence of our staff. Regarding the marijuana odor, I will be addressing with staff to better keep an eye out and to address accordingly. Thank you again for your review. We look... More

Vancouver, Canada
1 review
4 of 5 stars Reviewed 17 March 2013

Stayed here for one night in mid-March 2013. The staff was friendly and efficient, and the room was very clean and functional. The location is a bit out of the way from downtown, but parking is easy. What more do you really want?

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MAGDYI, Manager at Extended Stay America - Seattle - Northgate, responded to this review
18 March 2013

Thank you for taking the time to write a review of your stay. It's great to hear that you enjoyed the cleanliness of the room and was pleased by the staff. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More

 
 
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Additional Information about Extended Stay America - Seattle - Northgate

Also Known As:
Extended Stayamerica Seattle Northgate Hotel Seattle
Extended Stayamerica Seattle Northgate Hotel
Extended Stay America Seattle
Extended Stay Seattle
Seattle Extended Stay
Extended Stayamerica Hotel Seattle
Address: 13300 Stone Ave N, Seattle, WA 98133
Region: United States > Washington > Seattle
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
#7 Best Value Hotels in Seattle
#51 Family Hotels in Seattle
Price range (per night): $101 - $122
Hotel Class:2.5 star (2.5*)
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