The staff could not have been nicer or more helpful. They do have a shuttle. But you really need to tell them the day before to get a reservation. We managed to squeeze in a few times. They did pick us up after we got stranded over on Pike Street. The front desk made our reservations for the restaurant at... More

Hotel is situated directly across from the Space Needle, Science Museum & Monorail for quick, easy access into the city centre for a $2.25 fee each way. Hotel with clean, comfortable rooms/beds and at the time of our visit some refurbishment was taking place which will be a great improvement to some of the dated decor. The swimming pool was... More

Met our needs for a family of five. Our only wish was for the pool to be warmer!

We stayed here because of its proximity to the Space Needle and other noteworthy attractions. I was dissapointed in the overall quality of the room; it was old, (everything was old, the window AC unit, the ironing board, the small fridge), it was dank and the location, though close to attractions, is not a great area to stay when you... More

Having stayed at other Choice Hotels, we have to come to expect a certain level of quality from all of their properties. Upon arrival to the hotel we were left outside to knock on the locked doors to the lobby. The front desk clerk let us in and was friendly and professional, He checked us in, ran our credit card,... More

My son slept in a roll-away bed on our stay and less than 48 hours later was covered in bites (the official word from our pediatrician). Called to tell them they had a problem and it took me two days to get a manager to call back. I got sort-of a verbal shrug and offer of a rebate on one... More

We were a family of four travelling for medical reasons. Poor sleep was due to a large group of college students who partied from room to room for hours 2 nights in a row. We had difficulty contacting the front desk regarding the problem. However after mentioning it while filling out Quality's survey the manager promptly apologized and refunded part... More

The Staff is very professional and welcoming. The lobby has recently been redone and looks absolutely wonderful. I spoke to the front desk staff for a few moments and they were very friendly and made me feel extremely comfortable. I also work in the hospitality industry so I know superior customer service when I see it, and this hotel is... More

Husband and I have stayed on two different occasions and we have not had any problems. They are great and I especially loved the free shuttle. They take you where ever you need to go in the vicinity, just be sure you let them know a couple hours ahead of time. You can even arrange a pick up:)