The hotel is well located, rooms are neat, the problem is the sound insulation between rooms

The hotel is well located, rooms are neat, the problem is the sound insulation between rooms
we had an excellent time, perfect weather, very close way to the beach, great food, and amazing stuff.
Bad is hard as rock and unconfortable! the room is freezing and Air conditioning is working wery modestly (actually they can modify your room temperature from the reception and I think they are turning it continuously down. In room safe does not function! TV set too old and remote did not function because of old batteries which were replaced timely....
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We did not sleep in the hotel.. we were invited to leave by the recepcionist himself before bedtime.
We wen´t to our room to find out the temperature in there was 27.5 degrees.. and the only way to cool it down was to open the window... when we went to the reception desk to try to get another room (or...
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