Having just returned from a week skiing (with Neilson) staying at this hotel, i can honestly say that it surpassed my expectations in every aspect. Room itself was warm spacious and modern, with its own balcony overlooking the mountain with an adjoining bathroom, fairly large and, lovely large head walk-in shower area. pretty much every hotel in Hinterglemm is half... More

Only a couple of years old. I had a single room via Crystal. Good size and even the small bathroom floor was heated. Food as good as the best I have eaten in many ski hotels.includes light lunch and after-ski cakes. Indoor pool and separate heated pool leading outside. Spa area as good as the best. Will return next year,... More

the rooms are a little retro looking but the whole place is amazing. the staff can't do enough for you. The cake served in the bar after skiing was always a welcome snack washed down by a beer. the resturant has an amazing salad bar followed by soup and main course all exceptional with cheese and dessert to follow. The... More

We would find it to fault the Karawnaserai in any way. The rooms were excellent, the food superbly cooked and beautifully presented. The spa was amazing, particularly the daily treatments. Best of all were the staff who without exception were helpful, professional and friendly. We particularly like the girl in the spa. It is also in a brilliant location in... More

We had a great experience at this hotel. Perfect service (no exaggeration), wonderful room, beautiful spa, delicious food. The hotel is very clean, well located and has all facilities that a traveller wishes to have. Alpen K kindly asks the customer to respect the calm athmosphere and e.g. not to use the phone in the restaurant... The last 3 days... More

I have just got back from taking a group of clients to the Alpen-Karawanserai, we were greeted by the owner of the hotel who was very kind and went out of her way to ensure our trip was enjoyable. The receptionists were great and organised hotels, ski lessons and kit hire. The rooms were fabulous, I had a room over... More

We stayed 2 weeks. It was really really good! Food - just perfect, service - perfect ( extremely friendly and helpful ). One of the best (or the best ) hotel in Hinterglemm!

We stayed here for a week for our honeymoon. We were on half board option. We were always looking forward to the dinner time. The food was superb, at least 3 course every time, sometimes even 4 course. There was a speciality everyday. We really liked the permesan cheese guy making pasta in front of you - delicious! (see attached... More

This hotel has been completely rebuilt as a spa, with no expense spared. It is very luxurious and comfortaable, with no expense spared in the new build. There are indoor and outdoor pools, together with a leisure complex and spa treatments. The service is personal, friendly and excellent. It is exptremely clean. During the summer season, it goes kosher under... More