My family and I have stayed here for the last two years during August. The hotel is comfortable, friendly and well run. The reception staff are efficient. The food is excellent and you are well looked after by the restaurant staff. The hotel is at the bottom of the town, convenient for the train station and the bus stop. Mayrhofen... More

Booked our holiday via Thomas Cook/ Neilson. We had room 607/8 in the annex building which was right next to the supermarket. Bus stop outside or 8 min walk to main gondola via back streets. Annex was good clean quite, lots of space in the room did the job but like other said bring your own soap and Shampoo etc.... More

We travelled as a group of 6 ages 30 to 40 for our first time to Austria. We were impressed. Hotel was very traditional but gave it a lovely charm, rooms were clean, shower and bath and beds very comfortable, we were on the second floor and never heard the church bells? We had the same table in the restaurant... More

We stayed here, in the annexe, last week, March 2013. The Annexe is a good 2 star. Our room was clean and comfortable but the towels were hard and old! The main hotel seemed better, but not 4 star. The food was generally good, and the staff were excellent. The spa was a disappointment as it is an all naked... More

We stayed at Kramerwilt hotel for 7 days on the last week of march 2013. Overall I feel the hotel was ok, the staff was friendly and did his very best to facilitate all our requests. On the downside the hotel has several annoying policies I never encountered before on a 4 stars hotel: 1- We were charged 5.5 Euros... More

You really get to know about a place and its staff when things don't go to plan. Not only did the Kroll family and the staff do all they could to help us with the various medical issues we had in our group but they took personal concern and interest in our problems. We can't thank them enough for all... More

My step son was taken seriously ill on 2nd day of our holiday. Mr & Mrs Kroll were amazing. Nothing was too much trouble, they even insisted on phoning the hospital for us every day before visiting to save our phone bills. They provided food late at night for my husband. Food was amazing. All staff incredibly helpful. Hotel was... More

This was our first visit to the hotel and even Austria itself so we didn't really know what to expect, we got off the coach and were quickly greeted by the reception staff who were awesome and very efficient in getting us into our room. They were very well mannered and went out of their way to ensure that we... More

This was our fourth visit to the Kramerwirt and it never fails to impress. We are so well looked after when we stay here that it feels like coming home. From the heartfelt welcome by Mr and Mrs Kroll to the friendly banter with Christian, everything is done to an exceptional standard. Further to this our 21 month old daughter... More