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Hilton New Orleans Riverside

3.5 of 5
2 Poydras St, New Orleans, LA 70140
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Hilton New Orleans Riverside
Ranked #53 of 150 hotels in New Orleans
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1,492 reviews from our community

Traveller rating
    533
    517
    275
    110
    57
See reviews for
Families
196
 
Couples
320
 
Solo
101
 
Business
603
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Philadelphia, Pennsylvania
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed 20 May 2013 NEW

This property is not what it seems. It is in essence a budget hotel at non-budget prices. Let me tell you why. Service: Service is very amateurish. Check in took forever. I finally entered my room at 9pm only to find that it was already occupied by one very very terrified young lady. How does a hotel not know which... More

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Placerville, California
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 May 2013 NEW

Executive floor with a Mississippi River view can't be beat. 10 minute walk to Bourbon Street, 15 minute river walk to Jackson Square, 5 minute walk to Convention Center. Walking distance to incredible 5 star restaurants, famous Charbroiled Oysters at Dragos in the hotel.

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See 4 more reviews by steleadav for New Orleans
Lake Mary, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 20 May 2013 NEW

This hotel has everything..perfect location, comfy beds and linens,renovated rooms and terrific service. We were there for our grandaughter's graduation from Tulane. The hotel was crowded with families and different conventions, but the Staff handled everything with a smile. Nothing was too much for anyone to do for you...a thowback to the old South. Yvette at the front desk even... More

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Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 19 May 2013 NEW

Overall great hotel, great location down by river, across from Harrah's casino, next to Riverwalk Mall. (2nd time staying here; returned by choice over other hotels). Bell service is in alley, so avoid the circle drive upon arrival. Older hotel w/nicely remodeled rooms w/good water pressure in bathroom sinks. Only shampoo, conditioner, soap & blow-dryer provided; no body lotion or... More

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See 3 more reviews by LivingItUp38 for New Orleans
Midwest
Top Contributor
96 reviews 96 reviews
44 hotel reviews
Reviews in 69 cities Reviews in 69 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

This was a trip for a business conference and the hotel works well to handle large crowds. In a good location within walking distance of everything you want in NO. Room was clean and comfortable. We had access to free contintental breakfast and hors d'oeuvres and they were above average. Not a cheap property, but you pay for location and... More

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Houston, United States
1 review
4 of 5 stars Reviewed 17 May 2013 NEW

The breakfast buffet is WAY too expensive.The river view from the room was great. The train noises were very loud during the night. The closeness to the casino is a huge plus, but do not park in the Hilton garage. It is better to park in the Harrah's garage if you are going to play in the casino so they... More

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Review collected in partnership with Hilton Hotels & Resorts

Senior Contributor
28 reviews 28 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW

Stayed here with my husband for his business meeting. Room was small but clean and comfortable. Staff very friendly and helpful. Location is great; within walking distance of French Quarter and Riverwalk is right here. Starbucks on lobby level and the charbroiled oysters at Drago's on the ground level are a must.

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See 6 more reviews by Melwood62 for New Orleans
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review
19 May 2013

Melwood62, It is nice to hear that you enjoyed your stay with us. I have shared your very nice comments about Drago's with the team. We all enjoyed having you here and look forward to seeing you again next time your travels bring you back this way. Have a great summer! Executive Office Hilton New Orleans Riverside More

Oregon
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 15 May 2013 NEW

Was traveling with a friend who was in New Orleans on business. Since her company was paying for the room I paid to upgrade to Executive status (at $50/night). While this did get us access to free continental breakfast and an hors d'oeuvres session (5-7 pm), it DID NOT get us free in-room internet access. Kind of a rip off,... More

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problemdoc, Manager at Hilton New Orleans Riverside, responded to this review
19 May 2013

qwerty50, Thank you for choosing us as your New Orleans destination. As a convention property HSIA is not a complimentary amenity in our guest rooms unless you are an HHonors Diamond or Gold member however we do offer complimentary WiFI in our lobby levels for our guests to use. Our apologies if this informantion was not passed on to you.... More

Jacksonville, Florida
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
Reviews in 19 cities Reviews in 19 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 15 May 2013 NEW

Stayed at Hilton New Orleans Riverside for a large convention last month. We found it convenient to everything and really enjoyed it! No complaints, it was clean, comfortable, rooms were nice, etc. They did a very good job for the large number of people that were there. Granted, if you are looking for something small and romantic, this isn't it... More

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problemdoc, Manager at Hilton New Orleans Riverside, responded to this review
16 May 2013

jasonf1975, Glad to hear that you enjoyed your time here and thank you for the wondeful review. I have shared your comments with the Drago's team and everyone was smiling. Hopefully you can find some well deserved R&R time later this year to come back and enjoy New Orleans once again. Our Reservations and Concierge teams will be happy to... More

Millbrook, Alabama
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 15 May 2013 NEW

This place is colossal!!! I LOVE the shopping area located in this place along with a few restaurants inside (and they had a STARBUCKS -YESSS!!!). The Harrah's is right across the street and we were just walking distance from other eateries, the French Qtrs and Bourbon Street (which was a BLAST to say the least). The staff was wonderful and... More

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See 2 more reviews by Coot72 for New Orleans
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review
16 May 2013

Cool72, Thank you for the very nice review. Your comments have been shared with the team and each one of them were met with smiles. We enjoyed having you here and look forward to seeing you again during that next visit to New Orleans. Have a great summer! Executive Office Hilton New Orleans Riverside More

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Additional Information about Hilton New Orleans Riverside

Also Known As:
Hilton New Orleans Riverside Hotel New Orleans
Hilton New Orleans Riverside Hotel
Hilton Hotel New Orleans
Hilton Riverside Hotel New Orleans
Hilton New Orleans
Hilton Riverside New Orleans
New Orleans Hilton
Address: 2 Poydras St, New Orleans, LA 70140
Phone Number:
Region: United States > Louisiana > New Orleans
Amenities:
Bar/Lounge Business Centre Fitness Centre Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Onsen Hotels in New Orleans
#35 Family Hotels in New Orleans
#36 Business Hotels in New Orleans
Price range (per night): 139 AUD - 350 AUD
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Visiting the Hilton New Orleans Hotel Riverside will not only bring back fond memories, but can open up new areas to explore in New Orleans, Louisiana. Enjoy the 90,000 sq. ft. Health Club by Hilton featuring tennis, racquetball, full weight training circuit, the Precor® cardio theater and more. Stimulate your palate within Drago's Seafood Restaurant, a New Orleans dining institution. Upgrade your accommodations to our exclusive Executive Level. Try your hand at Harrah's Casino or take in a round of golf at TPC Louisiana. New Orleans is still one of the world's most unique destinations and is at your doorstep when staying at the Hilton Riverside Hotel in New Orleans, Louisiana. ... more   less 
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