Hotel St. Helene (New Orleans, LA): See 102 Reviews and 26 Photos

Also Known As:: Ste Helene Hotel; Hotel Ste Helene

Address: 508 Rue Chartres, New Orleans, LA 70130

Phone Number:

Region: United States > Louisiana > New Orleans

Amenities:

Free Breakfast Suites Swimming Pool

Hotel Style:

Ranked #102 of 150 hotels in New Orleans

Price range (per night): $111 - $244

Hotel Class:2.5 star (2.5*)

Official Description (provided by the hotel):: Hotel St. Helene is located on Chartres Street, right next door to the Napoleon House, a favorite among locals and tourists alike. The hotel’s location offers access to an abundance of popular attractions and world famous entertainment that the French Quarter has to offer, such as Café du Monde, the French Market, House of Blues, and Pat O’ Brien’s, which are all located within only one-half mile of this French Quarter gem! This beautifully restored hotel, just recently renovated and reopened in January 2012, is located in the heart of the French Quarter, only 2 blocks away from Bourbon Street, steps away from Jackson Square and the mighty Mississippi River. Our contemporary guest rooms and suites are complete with:-LCD flat screen TVs-Ebony stained hardwood floors-Wireless internet in guest rooms and public areas-300 thread-count linens & duvet covers-IPOD docking stations-All-marble bathrooms with standing showersOur French Quarter and Courtyard suites feature balconies which overlook the pool in the courtyard area or the historic French Quarter. All guest rooms are nicely equipped to give a feeling of being home away from home in one of the most historic cities in the world! ... more less

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Katie C

Lawton, Oklahoma

1 review

“Pleasantly surprised”

Reviewed 6 June 2013

When I was first reviewing this hotel I found mostly negative comments. I am happy to say that from the moment I arrived I had nothing but a pleasant experience. The décor is clean and simple. It was nice to have the pool after doing so much walking in the hot weather. Most importantly, the staff were all extremely nice... More

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We are so pleased to read your experiences exceeded your expectations. Our historic townhome houses not only a modern touch of decor, but a staff that truly cares for each individual guest. We look forward to your return visit, and again thank you for your review! More

joanne s

Chicago

Reviewer

3 reviews

“Comfortable, close to action, but far enough away from the noise - Excellent Service”

Reviewed 4 June 2013

Just returned from a great stay at the St Helene. I was a little worried about booking at a boutique hotel since you never know what kind of condition they'll be in or how loud it may be especially in the busy French Quarter. I am happy to say - rooms are well appointed and clean. Comfortable bed and linens.... More

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See 2 more reviews by joanne s for New Orleans

I would like to sincerely thank you for your recent review of Hotel Ste Helene. Each member of our staff thoroughly enjoyed ensuring that your stay was as enjoyable as possible. From our housekeeping to front desk staff, we thank you for your stay and look forward to your return visit! More

Alain D

White Plains

2 reviews

1 helpful vote

“A disappointment”

Reviewed 22 May 2013

I stayed for 5 nights in this "boutique" hotel that claims to be a "beautifully restored hotel" that gives "a feeling of being home away from home". Arriving late at night I was directed to a shoebox-size cubicle in a corridor on the ground floor. The next day after complaining about the room I was transferred to a slightly larger... More

Thank you for taking the time to review your stay. I am concerned at the number of issues that came up after your stay. You are correct that the size of your room was not comparable to the other suites on property. Unfortunately during your booking, you chose a ‘Standard Queen’ room with detailed square footage. We offer these accommodations... More

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pinxitluc

Washington DC, District of Columbia

Senior Reviewer

9 reviews

9 hotel reviews

Reviews in 8 cities

26 helpful votes

“Potential Gem - Staff Issues”

Reviewed 21 May 2013

I chose this hotel to celebrate my beau's birthday in his beloved city - New Orleans. Admittedly, I had tried to get a room at the W in the French Quarter and Hotel Le Marais, but neither of them had availability for our dates. Hotel St. Helene is part of the French Quarter Hotel Group (Melrose Mansion and Hotel Royal... More

Was this review helpful? Yes 5

longhorn97

Austin, Texas

Reviews in 2 cities

“Perfect location at great price!”

Reviewed 7 May 2013

My partner & I visited New Orleans about a year ago and stayed at the then newly renovated Hotel St Helene. The location is right in the middle of the French Quarter just a few blocks from Jackson Square and Bourbon St. The spacious room was gorgeous, complete with wood floors, marble bath, fresh white sheets and a separate seating... More

On behalf of myself and the staff at Hotel St Helene, I would like to thank you for your kind review of your previous stay in our beautifully restored French Quarter hotel. You are correct that the elevator was not in operation, and unfortunately due to limitations in the City of New Orleans we will not be able to offer... More

Ray W

London, United Kingdom

Contributor

12 reviews

12 hotel reviews

8 helpful votes

“Five nights in New Orleans”

Reviewed 30 April 2013

We arrived in New Orleans late at night and stayed for one night at the Hyatt which we had pre booked. There is a “hotel shuttle” mini bus at the airport. The next day we walked down to the Hotel St. Helene which is much cheaper than the Hyatt. The price includes a light breakfast you can eat in a... More

Thank you for taking the time to review your recent stay at Hotel St. Helene. We pride ourselves in offering a clean, well designed location, at a value hard to match in the French Quarter. We look forward to having you as our future guest! More

MRSeattle65

Seattle

6 reviews

“Overall Good”

Reviewed 21 April 2013

I stayed at the sister Hotel Royal last year but chose St Helene because it was a closer to the convention center where I was attending a conference. The décor is nice..dark wood floors with mostly everything else white. I had a French Quarter balcony suite overlooking Charters Street. The first few days it was cool so I left the... More

See 5 more reviews by MRSeattle65 for New Orleans

We would like to thank you for taking the time to review your past stay at Hotel St. Helene. You have our deepest apologies in regards to the issues with your guest suite’s air conditioning, and for the delay in the repair. Due to the age of the building and the Air Control system that is on property, very few... More

LCallander

Kingsville, Canada

“Fun time in NOLA”

Reviewed 4 April 2013

We found this hotel very charming in the midst of the French quarter. The staff were very helpful and very, very friendly. Our room was quite nice and the temp was acceptable. I definitely would stay at St. Helene's again. Thankyou especially to Allen, Ty, and I think her name was LaKeitha. Everyone was just great. Thankyou also to Janet,... More

See 5 more reviews by LCallander for New Orleans

Nordeast74

“Great location; generally nice hotel.”

Reviewed 2 April 2013 via mobile

We stayed for 3 nights. The staff was great, helpful when asked, pleasant, and always at the front desk when needed. We requested an interior room due to previous reviews of on street noise. My only major issue was waking the first night with our room in the mid 80's. Upon calling the front desk I was informed the hotel... More

George_D74

Prague, Czech Republic

19 reviews

13 hotel reviews

Reviews in 15 cities

“Still fine although it is in fact overpriced”

Reviewed 27 March 2013

I agree with the majority of the comments here. I didn't have all the problems, but it was just my luck. I liked my room, and I think it was the right decision to stay in a boutique place instead of skyscraping boxes when you are in New Orleans. The location can't be better. I can't call the hotel staff... More

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Hotel St. Helene, New Orleans

Hotel St. Helene

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