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All 150 New Orleans hotels

W New Orleans - French Quarter

4.0 of 5
316 Chartres St, New Orleans, LA 70130
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W New Orleans - French Quarter
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72%
Ranked #46 of 150 hotels in New Orleans
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666 reviews from our community

Traveller rating
    273
    192
    98
    53
    50
See reviews for
Families
68
 
Couples
258
 
Solo
34
 
Business
120
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Chicago, Illinois
Top Contributor
112 reviews 112 reviews
46 hotel reviews
Reviews in 37 cities Reviews in 37 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 18 June 2013 NEW

I’m not sure how to rate this hotel. For me it was probably a “3” at best, but I can see that it might be a “5” for a lot of people. First of all, it is a “W” and you have to expect something different; in my experience they are all different and none are what you would call... More

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See 3 more reviews by travelingdoc42 for New Orleans
Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 13 June 2013 NEW

I'm very picky about hotels and have been known to leave hotels that have bad rooms, service, etc. This W is excellent. The location is perfect, two blocks to Bourbon street, short walk to everything you need. The service was outstanding and the room was great. I had a mega suite, I'll admit the tarot card on the wall was... More

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Lake Charles, Louisiana
1 review
1 of 5 stars Reviewed 12 June 2013

Valet parking fees were astronomical, the AC was not functioning in my room and it took a couple hours to remedy. There were not enough accessible electrical outlets in the room and the AC vents were broken and had to be individually moved, the bathroom had a big long red hair on the shower wall and the floor was dirty.... More

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Calgary, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 11 June 2013

If your looking for location location and proximity to the quarters and the activities I would book the hotel, however if your after inconsistent hospitality/service I may consider a separate option. When we checked in at 5pm our room was not ready, which isn't the best thing to hear after a 7hr flight we wanted to freshen up and was... More

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Biloxi
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 8 June 2013

We chose the W French Quarter for it's location & previous experience with W hotels. The service was very good from the valet & front desk. We were supposed to have a room upgrade but were told there wasn't a room available. They gave us some food & drink vouchers, which was ok by me. The decor.... oh, the decor...... More

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Albuquerque, New Mexico
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 5 June 2013

Great location, professional from entering to exiting. Our river view suite was lovely albeit small and was somewhat awkwardly planned w the bathroom door being the first thing you run into when you opened the door. I will though stay here again.

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See 2 more reviews by travel55free for New Orleans
Fort Walton Beach, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 1 June 2013 via mobile

My girlfriend and I booked three nights here and we leave tomorrow morning. I have to say it's been a great time in New Orleans and ,more specifically, at the W French Quarter. The kindness and hospitality of the staff meets and exceeds many of the Starwood hotels I've stayed at all over the world and the location is just... More

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Denver, Colorado
1 review
4 of 5 stars Reviewed 28 May 2013

Really enjouyed the W Quarter staff. Ariel, Stacey, Mark, Lan, were all standouts and made our stay great. Also extremely exceptional was Quentin Scott who made us feel at home in NOLA..... Thanks to all of you for making our stay a pleasure. WM

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whotelsnola, General Manager at W New Orleans - French Quarter, responded to this review
7 June 2013

Hello Will M - Thank you for choosing W French Quarter and for sharing your experience with us on TripAdvisor. I'm happy to hear that so many people on our staff made lasting impressions on you. We hope to see you again soon to show you another amazing stay. Warm regards, James Wroblewski More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 25 May 2013 via mobile

We are always absolutely thrilled with our experience at the W French Quarter. The pool is amazing. The bar is fabulous. The staff is extremely gracious and kind. Jaron, Jermaine, Sean, and Sebastian took such good care of us. Recommending restaurants, driving us, and treating us like family. You will find no better experience in New Orleans. Stay with them.... More

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whotelsnola, General Manager at W New Orleans - French Quarter, responded to this review
30 May 2013

Hello Marissabo - Thank you for your loyalty to W French Quarter and for writing such a nice review of our property. We love reading about the great experiences that our guests have at the hotel and the lasting impressions that our staff leave. If there's anything we can do for you now or in the future, please let us... More

Bayonne, New Jersey
Top Contributor
84 reviews 84 reviews
55 hotel reviews
Reviews in 53 cities Reviews in 53 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 24 May 2013

I splurged on my SPG points to stay here. The front desk staff is extremely friendly, accommodating and some of the best I have encountered in my many SPG stays throughout the globe. This hotel leaves more to be desired. The pool is small, the rooms are small, the decor is cool but feels a bit bare in the rooms.... More

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See 11 more reviews by whslc for New Orleans
whotelsnola, General Manager at W New Orleans - French Quarter, responded to this review
30 May 2013

Hello whslc - We appreciate your loyalty to Starwood, the SPG program and the nice words about our staff. As a platinum member, we know that you travel quite a bit, so we're honored to read that you felt our staff was some of the best you've encountered around the globe. That's an amazing compliment. I'm sorry to hear that... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Great location(26)
  • Very friendly(22)
  • Room service(22)
  • Bourbon street(16)
  • Front desk staff(10)
  • Friendly and helpful(8)
  • Good thing(6)
  • Very nice(5)

Additional Information about W New Orleans - French Quarter

Address: 316 Chartres St, New Orleans, LA 70130
Phone Number:
Region: United States > Louisiana > New Orleans
Amenities:
Business Centre Pets Allowed Room Service Swimming Pool Wheelchair access
Hotel Style:
#13 Romantic Hotels in New Orleans
#16 Luxury Hotels in New Orleans
#24 Family Hotels in New Orleans
#42 Business Hotels in New Orleans
Price range (per night): $196 - $484
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
W New Orleans French Quarter is adjacent to historic Jackson Square and boutique shops, and is a short walk from galleries, the Riverwalk and Harrah's casino. ... more   less 
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Also Known As:
w New Orleans - French Quarter Hotel
w New Orleans - French Quarter Hotel New Orleans
w New Orleans
w Hotel New Orleans

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W New Orleans - French Quarter
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