This Embassy Suites was walking distance (10-15min) from Bourbon street, had a free hot breakfast every morning annnd a free happy hour from 530-730. Sounds great, right?! When we got there and checked in, we heard there was a pool... things were sounding even better than we anticipated! Then came the reality: cockroaches. We found a huge (dead) cockroach upon... More

I've stayed at Embassy Suites before (and I am particularly fond of the one in D.C.) but was a bit disappointed with this one. We came back to the room 2 days in a row to find that it had not been cleaned (we learned that housekeeping quits at 4pm, whether or not they get to all the rooms). After... More

Our stay at the Embassy Suite was very pleasant. Our room on the 5th floor was nice size. It was my wife and I, our grand daughter and son. There was plenty of room. Two queen beds in one room, and a pull out sofa in the other room. The room was clean and accommodating. We made arrangements to park... More

The desk staff was friendly but there was no one to assist us with our bags. Our suite was disappointingly small for an Embassy Suites. We stayed in the Loft (separate from the main hotel). There are larger suites but ours was tiny except for the bathroom. There was barely room to get around the bed to the other side.... More

3 of us went to New Orleans for a conference at the Convention Center. The hotel is 5 minutes walk from the Convention Center. Staff is very friendly and professional. A hot breakfast is included. There is a free Happy Hour from 5:30 - 7:30pm. You can get the street car (tram) from River Walk or from Julia Road to... More

Reserved an Executive Suite. Got an executive suite. Arrived 1pm, room wouldn't be ready till 3pm. no biggie. Closet in room is broken, carpet is worn, has a bit of a funky odor, no free wifi, elevator situation is tenuous (long waits often). When we arrived there was no Bell Staff. Limo driver put our stuff on the curb and... More

Not sure why there are negative reviews- we recently stayed 5 nights in an executive suite. The space was amazing, our room was clean albeit a little dated. The check in staff was friendly, the bellmen and staff at breakfast were even friendlier. Cooked to order breakfast was great. The happy hour snacks were simply nachos, salsa and pretzel mix.... More

We choose Emabsssy Suites because this is always our got o hotel chain...always clean, nicely decorated and a safe place. Yeah not at this location!!! Stayed there only 1 day (thank goodness) before hopping on our cruise ship(location to port is fabulous!), when we walked into the hotel the 1st thing we seen was one of the hotles cooks on... More

Stayed there for a series of meetings at the hotel. No problem with the check in. Room was slightly dated but was clean. The managers cocktail party was an unexpected treat. Sometimes a line but the bartenders worked fast and were friendly. The breakfast was excellent! Never before had a complimentary full breakfast with as many options. The man at... More