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All 150 New Orleans hotels

Embassy Suites New Orleans-Convention Center

3.5 of 5
315 Julia Street, New Orleans, LA 70130 (Central Business District)
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Embassy Suites  New Orleans-Convention Center
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61%
Ranked #95 of 150 hotels in New Orleans
Most recent review
5 of 5 stars Reviewed 13 June 2013
Erin J Nashville, United States
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456 reviews from our community

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Traveller rating
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Date Rating
Nashville, United States
1 review
5 of 5 stars Reviewed 13 June 2013 NEW

I always love Embassy for the: full breakfast (including omelettes), manager's reception (w/ cocktails and snacks), suites, included wifi, and fitness center. This one had a great location too - only about a mile away from the French Quarter, which meant about a 10-15 minute walk. Felt very safe - liked the keyed entry in the Lofts building. And yes... More

Review collected in partnership with Embassy Suites Hotels

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libby s, Executive Assistant at Embassy Suites New Orleans-Convention Center, responded to this review
14 June 2013

Greetings Erin--Thank you for taking the time to write such an extensive review of our hotel. We are so glad you found our hotel to be a "good option" and we truly appreciate your comments! Our staff works very hard to make sure that our guests are our first priority, and they will be delighted to hear that all of... More

Houston, United States
1 review
4 of 5 stars Reviewed 13 June 2013 NEW

As a group of VETERAN FRIENDS, we all concurred that our stay was very enjoyable. Breakfast was the highlight moments that we'll cherish the most! The Concierge provided assistance above and beyond the call of duty,and the entire staff made walking through the lobby a pleasurable experience that will be remembered for months in comparison.

Review collected in partnership with Embassy Suites Hotels

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libby s, Executive Assistant at Embassy Suites New Orleans-Convention Center, responded to this review
14 June 2013

Greetings Erin--Thank you for taking the time to write such an extensive review of our hotel. We are so glad you found our hotel to be a "good option" and we truly appreciate your comments! Our staff works very hard to make sure that our guests are our first priority, and they will be delighted to hear that all of... More

Marietta, Georgia, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 12 June 2013

This has been our 4th visit to the Embassy Suites New Orleans location. The staff are extremely nice and knowledgeable. If we asked for locations of restaurants or attractions the staff gave accurate and concise directions. In addition, every time we either left or entered the hotel we were always greeted. However, the hotel's exterior and interior needs some desperate... More

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libby s, Executive Assistant at Embassy Suites New Orleans-Convention Center, responded to this review
13 June 2013

Dear Janine W--First of all we would like to say thank you for your feedback regarding your stay at Embassy Suites New Orleans Convention Center. While we are very happy that you chose our hotel for your recent stay, we are also sorry that you were disappointed with some aspects of your stay with us. Our main concern is for... More

Crossville, Tennessee
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 10 June 2013

Nice location. Able to walk to most attractions. Close to trolleys. Regular room would comfortably sleep 4. Went down for a long weekend. The made to order breakfast was good. Of course there's always a manager's reception in the evening, which is nice way to unwind.

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See 2 more reviews by EddieTTU58 for New Orleans
libby s, Executive Assistant at Embassy Suites New Orleans-Convention Center, responded to this review
12 June 2013

Greetings Eddie TTU58—Thanks for taking time to write such a flattering review of our hotel. We're happy you liked our neighborhood as much as we do - "food, entertainment and music galore"! Wow! I’m also ecstatic that your expectations were exceeded during your stay with us. Our staff works very hard to put our guest's needs first, and will be... More

Sparta, New Jersey
Top Contributor
64 reviews 64 reviews
11 hotel reviews
Reviews in 25 cities Reviews in 25 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 10 June 2013

This hotel is in a great location for those attending conventions at the New Orleans convention center. You are literally one block away to the north end of the center (although that place is very large, a good 20 minute walk to the opposite side). In addition, it's a 5 block or so walk to the French Quarter and all... More

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See 3 more reviews by SpartaBrian for New Orleans
libby s, Executive Assistant at Embassy Suites New Orleans-Convention Center, responded to this review
17 June 2013

Greeting SpartaBrian of New Jersey--Thanks for taking time to write such a flattering review of our hotel. I’m happy you enjoyed your stay, the breakfast in the Atrium and the nightly manager’s reception in Le Madeline. It’s so exciting to know that your expectations were exceeded during your stay, and we’ve helped to make it a memorable experience for you.... More

Bear, United States
1 review
3 of 5 stars Reviewed 10 June 2013

The hotel is well located to the convention center and other Warehouse district spots (e.g., Harrahs casino, cool restaurants, and the night spots (I'd recommend Rock-n-sake). But the hotel's room amenities are outdated and haven't been upgraded. No full kitchen and the spaces are small. I chalked this up to "hey, it's New Orleans, and no one comes to NOLA... More

Review collected in partnership with Embassy Suites Hotels

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libby s, Executive Assistant at Embassy Suites New Orleans-Convention Center, responded to this review
12 June 2013

Hi David W—Thanks for taking time to write such a flattering review of our hotel. We're happy you liked our neighborhood as much as we do - "food, entertainment and music galore"! Wow! I’m also ecstatic that your expectations were exceeded during your stay with us. Our staff works very hard to put our guest's needs first, and will be... More

St. Louis
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 7 June 2013

First when I entered the hotel it looked nice but past the front desk it was more like a 1 start hotel. The elevators were junk. They were loud and not always working. Got to the room and it was dingy and and really ran down. There was mold in the shower and the fridge door looked like it was... More

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libby s, Executive Assistant at Embassy Suites New Orleans-Convention Center, responded to this review
10 June 2013

Dear Smokensqueal---Thank you for your review. We really appreciate the feedback and apologize for the issues that you experienced at the hotel. We always wish to provide the friendliest, most professional service and we are sorry that we did not meet expectations in your case. Your comments will be internally discussed with our management team for immediate action. We are... More

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Charlotte
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 June 2013

I stayed here for a conference. It was less than five minutes walk to the conference center door to door. I liked that it was not right on the busy street in front of the conference center. It's also possible to walk to the French quarter, or just walk to the streetcar just passed the conference center. The room was... More

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libby s, Executive Assistant at Embassy Suites New Orleans-Convention Center, responded to this review
10 June 2013

"Greetings Agauclt"--Thank you for taking the time to write such an extensive review of our hotel. We truly appreciate your comments, and we're happy you enjoyed the convenience of our neighborhood as much as we do. Our staff works very hard to make sure that our guests are our first priority, and they will be delighted to hear that your... More

Greenville, South Carolina
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 4 June 2013

I really liked this hotel, and if I were to come back to New Orleans, and I had the cash, this would be where I would want to stay. The breakfast was great, especially the bacon that was so greasy that tasted so good. The service was of usual quality (which means good in my book due to the hotels... More

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See 7 more reviews by RayfordW for New Orleans
libby s, Executive Assistant at Embassy Suites New Orleans-Convention Center, responded to this review
5 June 2013

“Greetings RayfordW”-- Thank you for your review. The staff here at Embassy Suites New Orleans Convention Center really appreciates your honest feedback and apologizes for the inconvenience you experienced at the pool. Our staff works very hard to put our guest's needs first, and will be delighted to hear your wonderful compliments. Thank you for staying at the Embassy Suites... More

Southaven, United States
1 review
1 of 5 stars Reviewed 3 June 2013

I rate this hotel extermely low. When we arrived for check-in the rooms were not ready until after 6:00 p.m. After traveling in a car for 8 hours, we all needed a hot shower. When we finally checked into our room we were asked to walk across the street to another building. My mother is disabled and we were not... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
libby s, Executive Assistant at Embassy Suites New Orleans-Convention Center, responded to this review
5 June 2013

Dear PamelaD--Thank you for your review. We really appreciate the feedback and apologize for the issues that you experienced at the hotel. We always wish to provide the friendliest, most professional service and we are sorry that we did not meet expectations in your case. Your comments will be internally discussed with our management team for immediate action. We hope... More

 
 
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Additional Information about Embassy Suites New Orleans-Convention Center

Also Known As:
Embassy Suites New Orleans Hotel New Orleans
Embassy Suites New Orleans Hotel
Embassy Suites New Orleans
New Orleans Embassy Suites
Address: 315 Julia Street, New Orleans, LA 70130
Phone Number:
Region: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #95 of 150 hotels in New Orleans
Price range (per night): $137 - $260
Hotel Class:3.5 star (3.5*)
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