We used our Best Western points to pay for a one-night stay on our way to Ohio. This property does not deserve a Best Western Plus status. We had a two-queen room reserved. At check in we asked to be upgraded to a king room, but we were told we would be happier with a two-queen room because it had... More

I stayed at the Best Western in early May, 2012, for two nights. The staff were friendly on arrival, and my room, while not luxurious, was perfectly acceptable. Not new, but not overly worn. My one gripe was that on opening the door, I could smell that someone had smoked in the room at sometime in the not-recent past. The... More

We stay here in March 2012 its a great hotel nice clean rooms comfy bed pool is heated breakfast is great eggs sausage potatoes waffles oatmeal cereal yogurt and breakfast area was very clean. Also lots of restaurants within walking distance. Would stay here again

I stayed here because my flight came in too late to get my rental car. My only gripe was that when I had called the week before to ask about their shuttle service I had been told that it ran from 8am to 11pm, but when I arrived, they told me I needed to make a reservation for the shuttle... More

Needed a quick, easily accessible and reasonable motel after a Bucks game. Room and beds were comfortable. Breakfast was good. Couple of things I noticed was the veneer on the back of the bathroom door was starting to peel.and the pull out sofa bed was not great. Some springs were falling out. Didn't use the pool area so I can't... More

I stayed at Best Western East Towne Suites for a business conference at the Alliant Center. I choose the hotel for it's low price and location. The location was easily found off the highway 90/94 and about 20mins from the Alliant Center. The hotel also is close to the Madison airport. The hotel is close to lots of shopping and... More

When we went into our non-smoking room it smelled like an ashtray. We asked to be moved to another room and was. However, the room had no heat turned on and it was about 25 degrees outside. The wall heater must have had some elements burned out as we sat with our winter coats on and watched a WI basketball... More

The rooms are good size and the beds are just fine. For you smokers, Wisconsin is a smoke free state so get a balcony suit or ask for a room by the outside door. They have a free hot breakfast that is real good. Pool is refreshing and hot tub is nice and warm. I was worned not to go... More

This is a perfectly convenient and acceptable base for visiting Madison, although it has clearly seen better days (those days were in the 1980's). it is well-maintained and our rooms were large and clean. Access to downtown and the University is easy. There is plenty of on-site parking and many chain restaurants and suburban shopping nearby. It is also very... More