Our trip to Madison was unexpected for an ill family member. We were greeted by our hostess, Ceera Machotka, with the kindest welcome, including our pet golden retrievers. She made a stressful trip so much more pleasant. We arrived late, tired, hungry, and with two dogs that needed tending. We were directed to excellent restaraunts within walking distance, given doggie... More

Stayed here for 2 nights on business trip...great location walking distance to fun bars and restaurants. The concierge (I wish I remembered his name!! Rick?!) Went ABOVE AND BEYOND to get me a cab, which is unusually difficult in Madison, and when I returned asked me how my pedicure was :-) Random but nice feature was extra hot water in... More

I paid the extra amount to upgrade to a lake-view room and was very happy that I did. The views of the lake were fabulous and well-worth the additional charge. The service was exceptionally friendly and accommodating. The location was outstanding.....within easy walking distance to the state capital and a huge selection of restaurants. This was a last-minute stop enroute... More

Really superior service at every level; friendly, prompt, courteous, knowledgeable, helpful. Quiet room that smells fresh and clean, comfortable furnishings, even the toilet is quiet. Excellent hotel experience for business travel; I was also able to include my two rambunctious boys comfortably. Loved the room service menu -- all of the food was excellent. Gorgeous view of Lake Mendota; convenient... More

I visit Madison several times a year and this is my hotel of choice. Great location a couple of blocks from the Capitol and easy access to UW. The hotel has a boutique feel. Nicely appointed and clean rooms. Lots of outlets and workspace for business travelers. It has a decent but small gym. But if the weather is nice... More

The hotel was incredibly clean. The lobby was welcoming and easy to navigate. Our room looked out onto the Capitol building and the view was stunning. We had plenty of space inside the room. The bathroom was spacious. Free bottled water, available fridge, and a coffee maker was included with the room. The hotel was quiet even though there was... More

The title says it all. The staff was exceptional.The location is gteat and the room was very clean and comfortable.When in Madison this is thr place to stay.Two blocks frm the Capitol and walking distance to the University.

I stayed at the Hilton in Madison for a weekend with my family, and paid north of two hundred dollars per night. This was not a $200/night hotel experience. The view of the Capitol building was excellent, but beyond that the room was terrible. It was old, the decor was bad, and it lacked the fresh feeling you expect when... More

While I've stayed a several hotels in the downtown area of Madison, I continue to favor the Hilton Madison Monona Terrace. For example, on my recent visit they were kind enough to upgrade me to the executive floor and changed my room selection to give me a larger room. The staff, from wait staff, to housekeeping, valet, and desk personnel... More