This was a nice base for a trip out to Madison for graduation. Close to shopping and lots of restaurants. Only a 10 minute drive to the Campus. Rooms were in need of a bit of maintenance, paint was pealing from the ceiling in our room, not quite the quality of a 3 star Radisson I expected. Overall it was...
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Turned on the bathtub and brown water came out.
Turned on the sink, brown water came out.
Ice machine on 2nd floor, doesn't work
Ethernet connection in room doesn't work, Wifi is very spotty and extremely slow.
I had to stay here for work, It is a dirty, nasty, place. I wouldn't even call it a hotel. If you have...
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I offer our most sincere apologies as this is in not how we want a guest experience to be. We had our water main shut off for three hours for a repair, but it is our error as we need to run the water in all guest rooms to clear the lines, and this is our fault. We often work...
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My wife and I booked a suite using a deal we found online. When we arrived just after check-in time we were told our room still had to be cleaned from last night's guests. They lady at the front desk was very apologetic and offered to let us leave our bags and to call us when the room was ready....
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This is a hotel that was new 30 years ago but isn't today. The owners have done some redecoraating and there is a flat screen TV in the room. Sleep number beds are a nice touch. But the first room we were in smelled musty (can't open a window for fresh air) and the wifi wasn't working. Couldn't call down...
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I wanted to thank your for taking the time to write about your recent stay here at The Radisson. We offer our sincere apologies for the disapointing stay that you had. We are just beginning a $1.5 million renovation of the entire hotel including all guest rooms. The lack of wifi service and the other problems you encountered are not...
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I was in the area on a Friday evening to help my father move and decided to spend the night at the Radisson. I had never stayed at a Radisson before and decided to check it out as I was very familiar with the Madison area and had driven past the hotel many times. I booked a room with a...
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Just returned from a one night stay for a short business trip. This hotel appeared to be newly renovated and it met our expectations. Beds were comfortable and came with there own remotes to adjust. The stay came with a complimentary hot breakfast in the morning which was nice. Location near a large mall was nice with plenty of food...
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Thank you for your very positive comments regarding your recent stay at the Radisson Madison. I pleased to let you know that we will continue to spend multi -million dollars to completely renovate our hotel beginning in the next few week. I will pass along your positive feedback to all of our staff member. Our ideal westside location and complimentary...
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We arrived late and the front desk person was very accomodating and put us close to the entrance b/c i have a bad knee. The rooms were immaculate and there were even loofah's in the bathroom. The little suprises were awesome, the pictures on here suck and don't do the place justice, the pool is awesome, rooms are great with...
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Front desk lady volunteered to book my taxi to airport. Flight was very early in the morning.She totally forgot even after reminding her 3 times the previos day. Early in the morning, there was no taxi available as everyone was busy and luckily we were able to find one just in time. It took almost 45 minutes to find a...
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Thank you for staying with us, and I appreciate your feedback. We take our guest transportation needs seriously, and I truly apologize for the lack of follow thru in regard to scheduling your early morning taxi. I am pleased to announce that we just installed a brand new wireless and hard-wired internet network, because we realize how important this is...
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Our room was clean, the front desk staff was friendly, and we had the best time visiting with Paul, the bartender at the hotel bar!
Thank you for your feedback about Paul, our bartender, cleanliness of the room, and our friendly front desk staff. Your candid comments are appreciated and I will share your feedback with our entire staff!
Brendan Eichsteadt
Rooms Division Manager
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I have stayed here as part of a Radisson promotion during.
Pros:
- Conveniently located to shopping and other commercial sites
- Jacuzzi and the pool is nice and enjoyable as long as it is not too crowded
- Reception desk services was great and very helpful.
- Bathroom was clean but, not very modern/updated
Cons:
- The "sleep number...
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Thank you for your feedback about our hotel. I like the way you summarized your overall experience from your recent visit with us. We have many opportunities to improve the overall condition and appearance of our hotel, in addition to our breakfast selection. I am pleased to tell you that we will begin our hotel-wide renovation this Spring, and will...
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