I booked two rooms for four guests. The room was clean, the staff was friendy. My room had a beautiful view of the lake. The air conditioner was not working properly, the bed was terrible and the room was small..NOT A RESORT!

Having been a hotel manager for the last three years always colors my experiences at other hotels. First when we checked in the front desk was very rude. There was a younger lady and an older lady named "nancy". The younger lady checked us in but gave us no information, no directions to our room, nothing. She just handed us... More

As with other reviewers, I don't consider this a "Resort". I guess the proximity to Lake Hamilton and the other attractions in the Hot Springs area allow them to take liberty with the title. My first room had no work space. After inquiriing at the front desk they told me I had been assigned to a handicap room. Now, I... More

I stayed there in April 2012. The rooms were clean, the equipment all worked well and the staff were all friendly. The location, on the lake, and the advertising, suggests a 'classier' hotel than it really is. It's not quite to the quality level of a Hampton Inn but then again the rates were less and we were there for... More

We arrived at the hotel to learn that the manager had allowed overbooking. We were promptly given an " upgrade" which was not an upgrade. We had requested a lake view room, instead we were given a playground view- but with a jetted tub! Big deal. If you are on a lake- you want to see the lake. The room... More

Admittedly I had never stayed at a Clarion hotel, but to call this a resort is a gross exaggeration. It does have an outdoor pool and is built on the shore of the lake, I give them that. There are even boat docks off of the parking lot. But the absence of an exercise room reveals how outdated this hotel... More

I was traveling with my dog so we were told the only room was the one on 2nd floor facing parking lot and highway.Traveled and was tired of hearing cars and asked to please give me a room facing lake...NO.. was the answer.when This is a non smoking hotel but was told I could smoke on my patio,perfectly fine with... More

It was such a great find and loved it. Front desk was took really good care of me at check in and what can I say I LOVED the otter pops that was my weakness. I will be returning again soon.

Stayed here over New Years. Nice enough beds & furniture & very helpful lobby/check-in. Good restaurant on site. Boat ramp for guests (if the kake ever comes back up). I only have one suggestion for the hotel. Put the NON-Smoking rooms on the side with a good lake view. Currently, if ya want non smoking, you get a view of... More