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All 11 Nuwara Eliya accommodations »

Jetwing Warwick Gardens

5.0 of 5
Ambewella, Nuwara Eliya, Sri Lanka
Hotel amenities
Jetwing Warwick Gardens
4.0 of 5 stars 44 Reviews
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44 reviews from our community

What travellers say about this Speciality lodging
  • Sri Lanka(9)
  • Other guest(5)
  • Horton Plains(3)
  • Tea plantations(3)
  • Very nice(3)
Traveller rating
    20
    10
    9
    2
    3
Only show reviews for Family (10) | Couples (32) | Business (0)
Date Rating
Mumbai (Bombay), India
Contributor
11 reviews 11 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 20 May 2012

The property is beautiful and the staff is homely, warm and hospitable. Do not go if you are electing a "Hotel" experience, but this is better than a Hotel experience and feels like a home away from home. The staff and the service is personal and fantastic. Tip: The Chef has his limitations, so do not expect a Five Star... More

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Jetwing Hotels Limited, General Manager at Jetwing Warwick Gardens, responded to this review
28 May 2012

Dear Guest, I simply need to start this with saying ‘Thank you very much’ on your review posted on Trip Advisor. We always want to make our guests’ stay most memorable as well as pleasant with our maximum service standards. We are proud that we met your expectations and your lovely words will be passed on to the team. Even... More

Woking, United Kingdom
Senior Contributor
21 reviews 21 reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 21 March 2012
1
person found this review helpful

This old tea-planters house is in an excellent location with great views. We were warmly welcomed by the guy who seems to run the entire operation and were shown around. Dinner is served on one large table for everyone which was fine on our first night as our fellow guests were great but on our second night all the other... More

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Jetwing Hotels Limited, General Manager at Jetwing Warwick Gardens, responded to this review
3 April 2012

Dear Guest, I personally would like to thank you on behalf of the entire team at Jetwing Warwick Gardens for your supportive review on Trip Advisor and comments on our premises as well as areas which need to be improved. It is really great to get valued ideas in different opinions, to implement your needs in our future operations. Our... More

Guildford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 17 March 2012

Despite the unique location and comfortable accommodation this was was just a little less good than the other special places we stayed in during our trip to Sri Lanka (though the bar was set very high). The place itself is beautiful and the food and service good. The rooms are spacious and well-appointed but there was not the atmosphere of... More

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Jetwing Hotels Limited, General Manager at Jetwing Warwick Gardens, responded to this review
3 April 2012

Dear Guest, Greetings from Jetwing Warwick Gardens! Thank you for your comments and review on Trip Advisor and I apologize for not reaching your expectations during your stay. But the areas which you have highlighted are of great importance to us to improve ourselves in our future operations. I will definitely organize my team at Jetwing Warwick Gardens to overcome... More

Sydney Australia
Senior Contributor
27 reviews 27 reviews
Reviews in 24 cities Reviews in 24 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 14 March 2012
2
people found this review helpful

A fairytale emerges on the hillside after a precarious journey along a road basically constructed of hairpin bends and steep inclines. The house itself has been lovingly restored by the estate manager as have the surrounding beautiful gardens. Everything is tasteful. Our room- the White room- is stunning and has amazing views from it's many casement windows. As there are... More

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Jetwing Hotels Limited, General Manager at Jetwing Warwick Gardens, responded to this review
21 March 2012

Dear Guest, Warm greetings from the Sri Lankan highlands. Thank you for the review posted on Trip Advisor and we are glad to know that we have reached your expectations during your stay. With the magical surroundings that Jetwing Warwick Gardens is blessed with and its colonial touch, we are always prepared to offer the maximum to all our valued... More

UK
Senior Contributor
21 reviews 21 reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 7 March 2012
1
person found this review helpful

A hair raising journey along an unmade up road takes you to this former teaplanters house converted into a small hotel. Once there you are in another world with spectacular views across the tea estates. Service is very good with the whole team very keen to please. Meals are taken together at the long dining room table. The house is... More

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Jetwing Hotels Limited, General Manager at Jetwing Warwick Gardens, responded to this review
21 March 2012

Dear Guest, We would like to thank you for this lovely review that you posted on Trip Advisor as it means a lot to us. As a small but well organized team always trying our level best to maintain very high standards of personalized service to all our valued guests, this is highly gratifying. We understand when you are away... More

Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 29 February 2012
2
people found this review helpful

The long drive from Colombo is so worth it, when the final destination is an idyllic paradise like Warwick Gardens. We travelled in a group, and everyone including the kids had a great time. The bungalow itself was so beautifully appointed, and the weather was just perfect. The children enjoyed visiting the mini farm and vegetable garden, while the adults... More

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Jetwing Hotels Limited, General Manager at Jetwing Warwick Gardens, responded to this review
15 March 2012

Dear Guest, Warmest greetings from Jetwing St. Andrew’s. It gives me great pleasure to have such a lovely review from you and so glad to know that your entire family’s expectations were met. Our team at Jetwing Warwick Gardens is extremely aware of the happiness and comfort level of all our valued guests who come here. With the exceptionally beautiful... More

Datca, Turkey
Senior Contributor
37 reviews 37 reviews
Reviews in 28 cities Reviews in 28 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 21 February 2012

This place is a home from home in the green paradise of Sri Lanka's hill country. The staff and management represent the very best of Sri Lankan hospitality. The place is a subtle blend of cosiness and elegance. Bed tea in the morning. A deep bath with a view. Dinner with the other guests round the table in the light... More

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Jetwing Hotels Limited, General Manager at Jetwing Warwick Gardens, responded to this review
6 March 2012

Dear Guest, Greetings from the hill country. Thank you for the beautiful review and taking the time to post it on Trip Advisor. With the rich as well as unmatched Sri Lankan hospitality, we at Jetwing Warwick Gardens has always prided itself over providing personalized service beyond the guest’s expectations as you experienced. I honestly think that we have a... More

Dubai, United Arab Emirates
Senior Contributor
23 reviews 23 reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 2 February 2012

Well, we have just made a booking to stay at this hotel and since nobody got back to me by email with the answer about pick-up from the airport, I decided to give them a call. I used the number listed on their web-site and within 12 minutes call got a chance to talk to 6 different people who gav... More

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Jetwing Hotels Limited, General Manager at Jetwing Warwick Gardens, responded to this review
20 February 2012

Dear Guest, First and foremost please accept my apologies for the disappointment caused with regards to your transportation arrangement and for the feedback on inquiries made by you. We will definitely streamline our set up with more efficiency with immediate effect to serve all our valued guests on their needs according to the high standards of the distinctive Jetwing hospitality.... More

Brisbane, Australia
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 13 January 2012
1
person found this review helpful

Yes the drive to this hotel is on a skinny dirt road, but it so worth the drive. The road was built especially for this hotel only a few years ago, so needless to say, there are no other tourists other than those that occupy the 5 rooms in this boutique hotel! I can't say enough wonderful things about this... More

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Jetwing Hotels Limited, General Manager at Jetwing Warwick Gardens, responded to this review
9 February 2012

Dear Guest, Greetings from little England and Jetwing Warwick Gardens! We feel honoured to have been able to meet your expectations during your stay. Your very kind review posted on Trip Advisor gives us lot of encouragement to drive our unvarying service standards towards maximized satisfaction of all our guests. Even though the road condition is a bit rough and... More

Colombo, Sri Lanka
1 review
5 of 5 stars Reviewed 20 December 2011

What a wonderful vacation! Our group comprised of 6 adults and 2 kids and we had the time of our life! The location was beautiful and the weather was typical of December in nuwara eliya and gave us a wonderful chance to use the hotels' fabulous fireplaces! I was surprised to see so many comments about the road to the... More

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Jetwing Hotels Limited, General Manager at Jetwing Warwick Gardens, responded to this review
19 January 2012

Dear Guest, Thank you for posting a review on Trip Advisor. I was delighted to know that our efforts have met your expectations during your stay. The mysterious haven that is Jetwing Warwick Gardens in Ambewela is always prepared to offer you a warm and comfortable stay with all possible necessities. Our vision is to make you feel pampered on... More

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Additional Information about Jetwing Warwick Gardens

Ambewella, Nuwara Eliya, Sri Lanka
Price range (per night):* 140 AUD - 385 AUD

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