Stayed here after two days on the tortous Atyrau - Aktobe road, so quite frankly, I'm probably a bit biased. First impressions were of a good three star (UK level) hotel, playing itself up as a 5 star. The rooms (we had a superior twin) were massive, clean and comfortable and well air conditioned but weren't decorated to the same... More

Brand new hotel with clean and modern rooms. Staff lacks training and experience, but is friendly and polite.

The hotel itself is fairly new, modern and accordingly, expensive, even for Western standards, [130 US a night???], but all that aside, the staff is exceptional. I have been back and forth numerous times during the year and the staff makes the stay worth it. Even with language barriers; we have always found a way to communicate whether for meals,... More