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Comfort Suites Independence

2.5 of 5
19751 E Valley View Parkway, Independence, MO 64057
Hotel amenities
Ranked #3 of 15 hotels in Independence
4.5 of 5 stars 47 Reviews
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47 reviews from our community

    Trip type
Traveller rating
    27
    13
    6
    1
    0
Date Rating
Kcbankruptcy
Independence, Missouri
Contributor
17 reviews
4 of 5 stars Reviewed 8 February 2012 NEW

A great place for a weekend get away. Great location and a well maintained pool and facilities. Hot breakfast in am. Great service. More

Was this review helpful? Yes
Kenneth Jacobs, Guest Relations Manager at Comfort Suites Independence, responded to this review
11 February 2012

Thanks for commenting about your recent stay here. I'm glad you are happy with the accommodations and service we provide, and look forward to your next weekend getaway with us. More

shannonl59
Senior Reviewer
7 reviews
2 helpful votes
5 of 5 stars Reviewed 26 January 2012

My young nephew and I stayed in a room with a king bed and a pull-out couch (which we did not sleep on). The bed was comfortable, the room was very clean and had lots of space. The furniture was well placed and since there was plenty of floor space, was not crowded. The placement of the clothes closet was... More

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Kenneth Jacobs, Guest Relations Manager at Comfort Suites Independence, responded to this review
27 January 2012

Thanks for choosing us for your recent "stay-cation" - it sounds like you had a great time. I really appreciate that you took the time to share your comments, and hope we can serve you again here soon. More

Tim W
Ottawa, Canada
Senior Reviewer
7 reviews
1 helpful vote
4 of 5 stars Reviewed 18 January 2012

Comfy bed, big room and very friendly hotel staff. Our bathroom desperately needed renovation but if that's the biggest flaw I could find, I really can't complain. The hotel was very clean and in a great location close to restaurants and shops. If you need somewhere to stay a few nights in Independence and don't want to spend a lot... More

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Kenneth Jacobs, General Manager at Comfort Suites Independence, responded to this review
21 January 2012

Thank you for your recent visit and for taking the time to rate and review your stay. We are in the beginning stages of a major renovation here, and I hope you will like what you see when it is all complete. We look forward to welcoming you back the next time you are in the area. More

lakecrew
Lake O
Contributor
20 reviews
2 helpful votes
5 of 5 stars Reviewed 27 December 2011

Excellent stay, with a large comfortable room. This is the first time we stayed at this motel and and this is a good value. The staff was great! It's in a good location with several good eating places within walking distance. More

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Kenneth Jacobs, Guest Relations Manager at Comfort Suites Independence, responded to this review
30 December 2011

Thank you very much for taking the time to write and share your comments. There is a lot to do in our area, and I'm glad you were happy with your choice to stay with us. We really appreciate your recongition of our efforts, and look forward to seeing you here again the next time you are in town. More

Brett C
Boonville, Missouri
1 review
5 of 5 stars Reviewed 14 December 2011

I travel often to Kansas City and have stayed at several different hotels in the Independence/Kansas City area. I consider this my first choice. I've continuously had great experiences with this location. The staff is friendly, rooms are spacious and the location is great to many fine restaurants. This stay is a great value for the money. More

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Kenneth Jacobs, Guest Relations Manager at Comfort Suites Independence, responded to this review
20 December 2011

Thank you very much for your review and rating. I know you have a lot of choices when it comes to lodging in our area and really appreciate your loyalty. Please let us know when you will be back so we can thank you in person. More

Marla S
St. Charles, Missouri
1 review
5 of 5 stars Reviewed 11 December 2011

I travel to Kansas City frequently and have stayed at many different hotels with varied price ranges. This hotel is my favorite. Beyone the great value, it is a great place to stay. The rooms are large and comfortable with many extras. I have never had any issues with the free Wifi and rely on that do work in the... More

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Kenneth Jacobs, Guest Relations Manager at Comfort Suites Independence, responded to this review
20 December 2011

I am so glad you are happy here - thanks for taking the time out of your busy schedule to write and post your review and rating. Our location offers convenience and value to all our guests, and we really appreciate your kind words. We look forward to working with you again - please let us know if there is... More

Jerry P
Denver, Colorado
1 review
3 of 5 stars Reviewed 21 November 2011

I stayed here a couple of years ago, this same time of the year while traveling for the holidays. Then and now I was traveling with a small dog. Back then we received a warm welcome and in the room was a cute surprise of a care package for the dog. This weekend we received no care package, what exactly... More

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Kenneth Jacobs, Guest Relations Manager at Comfort Suites Independence, responded to this review
25 November 2011

I am terribly sorry you were not happy with your recent stay here. The $25 pet fee is for the extra cleaning of the room after pets check out, so the room is free of any hair or odor, etc. The conditions you describe in your bathroom are unacceptable, and certainly not up to our usual standards. Please accept my... More

AllenatHome1
Pewaukee, WI
Reviewer
5 reviews
5 helpful votes
5 of 5 stars Reviewed 10 November 2011
1
person found this review helpful

This is a wonderful place to stay at a terrific price. Comfortable, very updated and well-maintained. EZ-access to highway, quiet and decently spacious room. The free breakfast was excellent, and there was free Wi-Fi throughout. Had a modest pool and a small exercise room. Convenient parking, and short wak to elevator. Not a luxury hotel, but really a very good,... More

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Kenneth Jacobs, Guest Relations Manager at Comfort Suites Independence, responded to this review
13 November 2011

Thank you for taking the time to post your great review, we really appreciate your comments. We really do want every guest to have a great experience here and look forward to our next opportunity to serve you. More

Amy U
Nebraska
1 review
1 helpful vote
5 of 5 stars Reviewed 27 October 2011
1
person found this review helpful

Our room was clean & spacious. The staff was friendly, professional, & helpful. The pool was clean. Breakfast was a nice spread. We have absolutely no complaints & would definitely stay here again. More

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Kenneth Jacobs, Guest Relations Manager at Comfort Suites Independence, responded to this review
31 October 2011

Thanks for your review and rating - we appreciate that you took the time to submit your comments. No complaintes is what we in this business aim for, and it is nice to know when we've hit the mark and done a good job. We look forward to your next visit, when we will do our best to give you... More

redwalnut
St. Paul
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed 11 October 2011

We have stayed at this location before in 2006 and 2007. We were concerned that it was not aging well, but we thought we would try it again. Our stay was comfortable and we are pretty satisfied. The only area that seems to need attention would be around the soap dish areas of the bathtub (there was some mildew). Otherwise,... More

Was this review helpful? Yes
Kenneth Jacobs, Guest Relations Manager at Comfort Suites Independence, responded to this review
25 October 2011

Thank you very much for your repeat visits to our hotel. I'm glad you and your family were comfortable here. Please accept my apologies for the condition you found in your bathroom - and I will use your review to remind everyone to look at the rooms through the guests' eye, and to not cut any corners. I hope you... More

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Comfort Suites Independence Also Known As

  • Independence Comfort Suites
Address: 19751 E Valley View Parkway, Independence, MO 64057

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