We arrived late at night around 10 at night and were offered an "upgraded deluxe" room as compared to the deluxe room we booked due to the deluxe rooms being full. After 1 hour, the room 160 was still hot and stuffy, so we called room service and requested for a change in room. We were changed to the room... More

Booked 2x2 bedroom family rooms. When we arrived there were no 2 bedroom family rooms and man at reception thought it was okay to put 2 mattresses on the floor for my cousins children to sleep, not okay especially after she paid $245.00 per night for a renovated 2 bedroom family suite.There was bamboo scaffolding right outside our rooms held... More

I booked via Agoda.com Paying around 48 a night, we got there and they upgraded us for free from a classic to a superior! Wow! Was blown away!! My partner and I had such a good time there! The staff are extremly friendly really good English! Fast service! They definatly look after you! Hotel is close to many restaurants, night... More

I got a deal via Escape Travel for this resort for about $50 per nght inc breakfast. Wasn't told that the resort is being refurbished, and was given an unrefurbed room, but buy cheap get cheap, it did not worry us greatly. Located in Legian 2 blocks back from the beach at the quiet end of Legian. Cut through the... More

Wife, 3 y.o and baby in tow, the signs were ominous when we checked in for 7 nights, we were told if our room was not suitable then we could change the next day. We had construction going on outside the front and back doors. Most of the hotel is currently under construction and will probably be the case for... More

Was given a room by the pool. Beds are clean and comfortable. There is some construction work done on 2nd floor above my room but min disruption. Construction works starts at about 8am and stopped in the evening. Pool is clean. We also requested for an extra bed for usd 20, inclusive of breakfast for 3rd person. Wifi is ok... More

I stayed here at baleka for three nights check in March 29, 2012 check out April 1, 2012 I had very great time here. I booked for a classic room. The staffs are very helpful to do your stay enjoyable. They have very good arrangement for breakfast with a lot of fresh fruits everyday. I must stay at this hotel... More

I had a great experience, because I had a lovely room. However..... I booked a classic room on Expedia. It was the cheapest one and it cost about $55 with taxes etc. I emailed them directly, and it was going to be more expensive. Weird... I put notes on the booking, and emailed directly that I needed a twin share.... More

About 10 min walk to beach. First room we got was moldly, and they changed our room the next day. They tried to overcharge everything - taxi to airport and room. I got an email from them to send a positive review on Tripadvisor and I can enjoy a 10% discount. This kind of unethical request should make anyone question... More