Good rooms, staff speaks a moderate level of English, but a lot o moisture in the rooms. Food is good but expensive for Indonesian standards

Aston Grand kuta hotel and residence is a 4star hotel located at legian rd,8-10mins away from the main Kuta beach & kuta centrale. They have free shuttle from hotel to the beach. Basically, they got 3 elegant infinity pools which offers warm water at any time of the day. Their restaurant serves indonesian and western foods as well so their... More

My family of 4 stayed at the Aston at Grand Kuta in a Premier Studio (1 Master bedroom and 2 Single bedroom) for 3 nights between Christmas and New year 2011. Rooms were clean enough and reasonably priced but the hotel service was really bad. When we called the housekeeping for 2 extra pillows, their reply was only 1 extra... More

My family of 4 stayed at the Aston at Grand Kuta in a Premier Studio (1 Master bedroom and 2 Single bedroom) for 3 nights between Christmas and New year 2011. Rooms was clean enough and reasonably priced but the hotel service was really bad. When we called the housekeeping for 2 extra pillows, their reply was only 1 extra... More

I stayed with two friends of mine Nov 18-24, 2011. Negatives: * Though the Breakfast Buffet displays both Indo and Western food, it does not vary, and be prepared to wait 10 minutes for your bread to toast, or not receive it at all because by the time you go to retrieve said toast, another guest might steal it. *... More

My family and I stayed here between Oct 29, 2011 and Nov 5. First impressions of Hotel were negative. The Foyer and check in desk are only accessible down a side drive way with barely enough room to get out of the taxi when you pull up. They advertise Kid's Club - there is none. It's a ball pit in... More

I travelled with my two young children aged 3 and 13 months. We had a two bedroom room which was ok but the cot didn't fit in either room so had to be put in the living area. When we noticed the cot didn't have a mattress we asked housekeeping for one and they brought up a box of matches.... More

Everything there are exceptional. Food - Fantastic Services in Reception - Fantastic Services in Kitchen - Fantastic Services by staff in general, including cleaners - Fantastic Cleanliness - Very good Staff's courtesy - World Class !!!

we had a premier studio room which was on the bottom floor it had 3 bedrooms and with 2 children we found that this was a good size room however the bathrooms were small and even though the "kitchenette" had plenty of cupboards there was nothing in them!This not a children-friendly hotel as there are no grassed areas for them... More