We went for easter weekend to this hotel with our 2 kids.... And the overall experience was really good. Knowing Chinese hotels quite well, the most appreciable element there, were the staff service attitude, committed and friendly. Management is always on the floor to make everything perfect... The environment is perfect for children, a lot of outdoors, a nice heated... More

Attended a conference in this hotel and stayed for 2 nights. If you're looking for some peace and quiet, then this is the hotel for you. Situated an hour an a half away from Shanghai. Rooms are large and clean. Staff are fluent in English and very helpful. There's a gym, spa, indoor and outdoor pools, bikes to go around... More

We enjoyed two nights over Chinese new year in peace and beauty at this lovely hotel. Staff was very helpful and spoke great English. We booked directly with hotel and got a special package that was not listed on any website. It included breakfast, 3kg of organic veggies from their organic farm, and 150RMB credit for their restaurants/spa. Were were... More

It was a classic resort to spend a couple of days inbetween my two city stays at Beijing & Shanghai during my trip to China. This Fairmont hotel has all the makings for a classic family outing, as also for Incentive Groups and other MICE movements in the Travel Industry. The rooms offer a brethtaking view and are very large... More

We were collected from Pudong airport by the hotel car. It was an easy and interesting 1 hour journey to the Hotel for a 2 night stay. We were impressed with the location, right on the lake. The rooms were large, well appointed and newly refurbished. We opted for club floor rooms with access to the lounge, evening drinks and... More

Stayed there over the Moon Festival weekend (sept 12). We were 2 families with altogether 4 young kids. Very nice hotel located on a huge property that includes an organic farm that provides for the hotel, kid club, fishing pond and cycling path along the Yangsheng lake. Rooms : - we had the deluxe room - really big and beautiful... More

For all of us living in Suzhou ,Shanghai areas....The Fairmont hotel is a great weekend trip, outdoors pool is fantastic ,playground area with sand and very nice , they rent bikes ,fishing activities , lots of activities planed from the hotel it is also a nice place to go as a couple ,very nice lake view , walking paths ..really... More

We stayed at this hotel for one night in the past weekend. The property's setting is impressive: lake-front, large piece of land with farms, small animals, honey-bee combs, and plants; fishing facilities, cycling paths, kids club, etc.; and in my view it's one of the best hotels in China in terms of getting close to nature. Certainly hairy crab is... More

This was my third or fourth stay at the Fairmont. It is a beautiful hotel and property. There is an organic farm and a wonderful outdoor pool on the property. The rooms are notably large and very attentive staff. The buffet breakfast has extensive Western and Asian options. Meals ordered from the menu (mixed Western & Asian) can be fairly... More