The motel is right in the middle of the "happening" part of Gatlinburg. The room is not a five star hotel room, but it was clean and comfortable and had a frig and microwave. The price was great! It has a little deck on top where you can sit and watch the people walk by. Needs a little touch up... More

After reading the reviews on here, my husband and I stayed here the weekend of March 23 for 3 nights. We were very disappointed! Good * Location was within walking distance of stores/restaurants. * Bed was comfortable * Price was ok Bad * Parking lot was small and crowded. We used the entrance in the back instead of the entrance... More

My husband & I visit Gatlinburg 4-5 times a year, We always stay at Smokyland, We love how it is right in the middle of down town, For the price $70 per night is not bad clean rooms,& nice people, Last visit was June I had became sick, I ask for a refund for that night and they was great... More

This hotel is right in the center of the shopping and attractions in the center of Gatlinburg. Walk out your door and you are in the middle of everything. It was nice being able to stop by the hotel to drop something off or just relax a bit on the huge common balcony that overlooks the parkway. The rooms were... More

This motel has been here quite awhile. Great location however its obvious that the owners don't appreciate their returning customers for the past 25 years. They have treated this motel like a rental unit in the slums as far as reinvestment . There is absolutely no amenities. The quality of the updates are obviously low end contractors. Motel customer service... More

Our room was clean and had all the amenities we needed, i.e. iron/ironing board, frig, and hair dryer. The bed had a pillow top mattress and was comfortable. Our only problem was the parking. People parking along the side of the parking lot made it difficult for anyone to back out of a parking space. Caused more than a few... More

After initially reading the reviews for this motel I was worried about staying here but those worries were unfounded once we arrived. I cannot speak for all the rooms in the motel but I can speak for 8 of the rooms that my friends & I stayed in. They were clean & well appointed and look recently updated. None of... More

I planned by trip by the location and fell in love with the property. The staff was friendly and considerate. I often travel to Gatlinburg and I like to rotate where I stay. The value was very fair. It is a family owned hotel and its clear they care about their guests. You'll love the convenience just steps away from... More

We just now returned from our trip at Smokyland in Gatlinburg, TN. We had a blast!! Staff is friendly. Beds sleep great. You have to stay in one of their balcony rooms that overlook the strip. (private balcony) We had a great view and enjoyed just watching all of the people. This is not a fancy hotel but clean and... More