The rooms a very clean! Can't beat the friendly service at hotel front desk. Great easy in, easy out location. We will definitely stay here again! More

We and our friends were pleasantly surprised at the large ground floor rooms we were given. They both had a fridge, microwave and cable tv. The beds were large and comfortable and the location was very convenient for walking to all the local attractions. Good value for the money More

One member says you need better photos of the Crossroads on your website. But what you have now and what Expedia and Hotels.com show are NOT of the Crossroads. There is no lake in downtown Gatliburg!!! I have no idea what motel those pictures are of on those 2 sites as of 10/26/11, but if you want to see what... More

Located on the North edge of Gatlinburg away from the bustle of the center of town. The room was large with a frig and microwave Front desk staff was friendly and made some recommendations for places to eat. Morning breakfast in the small lobby area consisted of store bought donuts and muffins with coffee. Liked the ground floor room because... More

My parents have stayed here many times. We went as a family trip and the rooms have all been redone. Large rooms and clean. Nice sink area outside the bathroom. The staff is great. The restaurant on the grounds or next door is wonderful. More

We stayed in a King Suite: room 515! it was very spacious and had a huge 2 person Whirlpool in the living room area of our room. 2 full bathrooms also, a bedroom with a huge, comfortable King bed. The maid were very nice, we don't really like for them to come while were gone but they did ask us... More

The front desk clerk Guston is totally rude. I would never ever stay here because of him!!! We were going to check rates with them and he was arrogant so we left. Thanks for nothing! Clerks are The first impression of a hotel, he needs a new attitude. We will go somewhere else! More

My husband and I stayed here and had a good experience. The room was clean and very spacious, with microwave and small fridge and even a closet! Wow you don't see that in hotel rooms. I also liked that there was a large sink area outside of the bathroom. The large balcony area was nice as well. We went to... More

Our visit was during a severe heat wave.The Inn is older,but proved the essentials-security, good bed, clean room, working AC,and outdoor pool. It is near the begining to the "strip". A trolley can be caught near the inn. The staff is friendly. If you want a location without street noise, this is not it. It is a good room for... More