Location is great. Not downtown but who cares ... Rooms are very big. Well equipped. But could use updating. Mattresses old and not comfortable. Bath needs urgent update and could be cleaner. Pool is cool but water were far from clear. All in all good value (price on hotels.com was great), could use some work.

Just returned from this resort spring break week 2012. Stayed with my wife and 4 grandchildren in a 2 bederoom unit. The front office staff was super friendly and very responsive to the grandchildren. The entire staff was helpful and willing to answer questions or help. Our unit was on the third floor of B building and had a marvelous... More

I booked through Expedia for an unbelievably low rate on an Easter holiday weekend. The place was HUGE. Two large bedrooms, two large bathrooms, a kitchen large enough for two people and a dining table for 6. Nice view of the mountains from the balcony (complete with table and chairs). The only down-side is that the kitchen and bathroom decor... More

I am a RCI member. I was somewhat disspointed with the overall apperance of this area. The units are very OLD major updated is needed to accomdate the standards to travelers for today time. The unit were spacios but there was no telephone in the master bedroom which was a queen size bed with a VCR. The units has rust... More

We travel to Gatlinburg every year in January. Last year was a not so good experience, so felt compelled to write another review this year. I think there was a lot of misunderstanding last year. Anyhow, check in was very easy and everyone was very friendly. Our accommodations were on the 4th floor of the "C" unit. We had lovely... More

Visited in Oct. 2011. There were two of us. First time using my "time bank" and 1st time at this reosrt. Check in was easy and quick. Personell were very friendly, helpful. Rooms were very nice, as pictures show, Bed rooms quite nice, 1 double, 2 twin, pull out couch. Full kitchen, silverware, cook utinsels. We were on the 3rd... More

There was 6 of us in the condo and we were very comfortable. The condo was great it had everything you needed. Although I didn't get a chance to go in the pool or hot tub it looked very nice and a lot of the kids seemed to enjoy themselves. The condo was clean and beds were comfortable and we... More

Our family planned our Spring Break vacation to Gatlinburg. After searching through hundreds of choices I discovered Laurel Point Resort. What a discovery! The location of the resort was perfect! Just a short drive up the mountain from downtown Gatlinburg with a view that was amazing! We could watch the Tram going by as it headed to Ober Gatlinburg with... More

We have been staying at Laurel Point Resort every January for many years. It is always very, very clean. We stay in a 2 bedroom condo, nicely furnished. The unit is laid out very nice and is quite large. You have a patio door off the living room and the spare bedroom giving awesome views of the Smoky Mountains, only... More